Madecraft

Creating Safe Spaces for Tough Conversations at Work

Madecraft

Creating Safe Spaces for Tough Conversations at Work

Madecraft

位教师:Madecraft

包含在 Coursera Plus

深入了解一个主题并学习基础知识。
初级 等级

推荐体验

4 小时 完成
灵活的计划
自行安排学习进度
深入了解一个主题并学习基础知识。
初级 等级

推荐体验

4 小时 完成
灵活的计划
自行安排学习进度

您将学到什么

  • Identify what makes a space psychologically safe and design a plan to build one at your workplace.

  • Recognize systems of injustice, microaggressions, and cultural norms that block safe space creation.

  • Apply leadership, policy, and accountability strategies to sustain inclusive environments long-term.

要了解的详细信息

可分享的证书

添加到您的领英档案

最近已更新!

May 2026

作业

6 项作业

授课语言:英语(English)
91% of learners achieved a positive career outcome

了解顶级公司的员工如何掌握热门技能

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

积累特定领域的专业知识

本课程是 Navigating Difficult Conversations 专项课程 专项课程的一部分
在注册此课程时,您还会同时注册此专项课程。
  • 向行业专家学习新概念
  • 获得对主题或工具的基础理解
  • 通过实践项目培养工作相关技能
  • 获得可共享的职业证书

该课程共有6个模块

Your team holds more potential than your current culture may be unlocking, and the gap often comes down to whether people feel safe enough to have the conversations that actually matter. In this module, you’ll identify the characteristics of a psychologically safe space, articulate why tough conversations are an asset rather than a liability, and design the values-centered foundation your organization needs to build one.

涵盖的内容

5个视频1篇阅读材料1个作业

Your organization’s culture is shaped by who feels included, and inclusion is rarely as simple as having good intentions. In this module, you’ll examine how intersectionality shapes belonging and exclusion at work, identify the components of a genuinely inclusive environment, and apply a strategic institutional framework that makes your safe spaces trustworthy and sustainable.

涵盖的内容

3个视频1篇阅读材料1个作业

You can’t build a durable safe space without reckoning honestly with the systemic forces and everyday behaviors that quietly undermine it. In this module, you’ll recognize how injustice and microinequities surface in workplace culture, identify the conditions that block safe space creation before they compound into larger fractures, and build the cross-collaborative networks that keep accountability distributed and alive.

涵盖的内容

3个视频1篇阅读材料1个作业

Your team’s culture is defined not only by what people do, but equally by what no one ever does at all, and both are within your power to shape. In this module, you’ll identify the normative behaviors and communication habits that build or erode safety, and apply psychological safety as a leading indicator to gauge whether your safe space efforts are taking hold.

涵盖的内容

3个视频1篇阅读材料1个作业

Your safe space will be tested, and whether it holds depends less on the initial design than on the infrastructure you put in place to maintain it. In this module, you’ll identify how training, organizational expectations, and codes of conduct function as trust-building tools, and design the succession and contingency approach your team needs to sustain safe space culture through disruption.

涵盖的内容

4个视频2篇阅读材料1个作业

You can have excellent policies and good intentions and still watch safe space culture fail if leadership is not genuinely in it and everyone else does not see inclusion as their job. In this module, you’ll recognize how leadership’s active participation accelerates culture change, identify the roles HR and management play in protecting people after tough conversations, and build the collective buy-in that makes inclusion a shared organizational reality.

涵盖的内容

4个视频1篇阅读材料1个作业

获得职业证书

将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。

位教师

Madecraft
Madecraft
41 门课程1,273 名学生

提供方

Madecraft

从 Leadership and Management 浏览更多内容

人们为什么选择 Coursera 来帮助自己实现职业发展

Felipe M.

自 2018开始学习的学生
''能够按照自己的速度和节奏学习课程是一次很棒的经历。只要符合自己的时间表和心情,我就可以学习。'

Jennifer J.

自 2020开始学习的学生
''我直接将从课程中学到的概念和技能应用到一个令人兴奋的新工作项目中。'

Larry W.

自 2021开始学习的学生
''如果我的大学不提供我需要的主题课程,Coursera 便是最好的去处之一。'

Chaitanya A.

''学习不仅仅是在工作中做的更好:它远不止于此。Coursera 让我无限制地学习。'

常见问题