Master the flow of information that drives every successful project and program. In this course, you’ll learn how to manage complex communication networks, turning overwhelming data and messages into clarity, alignment, and action.
You’ll explore advanced tools and techniques to coordinate information across teams, empower project managers, and ensure strategic goals are met. Whether you’re leading traditional or agile initiatives, you’ll discover how to streamline communication, enhance team collaboration, and prevent information overload.
Perfect for CAPMs, PMPs, and agile professionals, this course helps you go beyond certification to master the art of communication at scale—and earn 10 professional development units (PDUs) along the way.
The first week starts with defining program and project communication networks. We will discuss the Boston Big Dig Project as an example of the challenges inherent in large-scale communication networks.
涵盖的内容
5个视频8篇阅读材料6个作业
显示有关单元内容的信息
5个视频•总计46分钟
1.1.1 What Are Communication Networks?•9分钟
1.2.1 How to Build a Communication Network for a Program or Project - Part One - Video•7分钟
1.3.1 How to Build a Communication Network for a Program or Project - Part Two - Video•11分钟
1.4.1 Scaling Up the Program or Project Communication Network - Video•10分钟
1.5.1 Putting It All Together: The Project Management Information System - Video•9分钟
8篇阅读材料•总计27分钟
Orientation and Welcome!•2分钟
Course Syllabus•5分钟
1.1.2 What Are Communication Networks? - Summary Points•4分钟
1.2.2 How to Build a Communication Network for a Program or Project - Part One - Summary Points•3分钟
1.3.2 How to Build a Communication Network for a Program or Project - Part Two - Summary Points•5分钟
1.4.2 Scaling Up the Program or Project Communication Network - Summary Points•4分钟
1.5.2 Putting It All Together: The Project Management Information System - Summary Points•3分钟
Week 1 Resources•1分钟
6个作业•总计40分钟
1.6.1 Quiz•15分钟
1.1.3 What Are Communication Networks? Knowledge Check•5分钟
1.2.3 How to Build a Communication Network for a Program or Project - Part One - Knowledge Check•5分钟
1.3.3 How to Build a Communication Network for a Program or Project - Part Two - Knowledge Check•5分钟
1.4.3 Scaling Up the Program or Project Communication Network - Knowledge Check•5分钟
1.5.3 Putting It All Together: The Project Management Information System - Knowledge Check•5分钟
Week 2: Managing Information in a Program or a Project
第 2 单元•小时 后完成
单元详情
This week describes the types of information in a program or project. How information moves through the program or project communication networks and how to use knowledge management to effectively handle program and project data and information.
涵盖的内容
5个视频6篇阅读材料6个作业
显示有关单元内容的信息
5个视频•总计29分钟
2.1.1 The Types of Information in a Program/Project - Video•5分钟
2.2.1 How Information Moves in a Program/Project - Video•7分钟
2.3.1 Knowledge Management in Programs and Projects - Part One - Video•3分钟
2.4.1 Knowledge Management in Programs and Projects - Part Two - Video•8分钟
2.5.1 Putting It All Together - Video•5分钟
6篇阅读材料•总计16分钟
2.1.2 The Types of Information in a Program/Project - Summary Points•3分钟
2.2.2 How Information Moves in a Program/Project - Summary Points•4分钟
2.3.2 Knowledge Management in Programs and Projects - Part One - Summary Points•2分钟
2.4.2 Knowledge Management in Programs and Projects - Part Two - Summary Points•4分钟
2.5.2 Putting It All Together - Summary Points•2分钟
Week 2 Resources•1分钟
6个作业•总计40分钟
2.6.1 Quiz•15分钟
2.1.3 The Types of Information in a Program/Project - Knowledge Check•5分钟
2.2.3 How Information Moves in a Program/Project - Knowledge Check•5分钟
2.3.3 Knowledge Management in Programs and Projects - Part One - Knowledge Check•5分钟
2.4.3 Knowledge Management in Programs and Projects - Part Two - Knowledge Check•5分钟
2.5.3 Putting It All Together - Knowledge Check•5分钟
Week 3: Program/Project Management Information Templates
第 3 单元•小时 后完成
单元详情
This week you will learn best practices for program and project communication. We will discuss the best ways to report project status, hold effective meetings, and communicate information to stakeholders.
涵盖的内容
4个视频5篇阅读材料5个作业
显示有关单元内容的信息
4个视频•总计25分钟
3.1.1 The Program/Project Communication Plan - Video•5分钟
3.2.1 Reporting Program/Project Status - Video•8分钟
3.3.1 Effective Meeting Practices - Video•6分钟
3.4.1Communicating Program/Project Status to Stakeholders - Video•6分钟
5篇阅读材料•总计15分钟
3.1.2 The Program/Project Communication Plan - Summary Points•3分钟
3.2.2 Reporting Program/Project Status - Summary Points•5分钟
3.4.3 Communicating Program/Project Status to Stakeholders - Knowledge Check•5分钟
Week 4: Troubleshooting Program and Project Communication Network Challenges
第 4 单元•小时 后完成
单元详情
For the last week, we will discuss ways to troubleshoot common program and project communication networks challenges. What to do when the communication network is growing out of control, when information is becoming lost in the network, or if you are not receiving proper feedback. We end the week with ways to teach your program or project team good information management habits.
涵盖的内容
5个视频6篇阅读材料6个作业
显示有关单元内容的信息
5个视频•总计29分钟
4.1.1 The Network is Growing Too Big - Video•5分钟
4.2.1 Information is Getting Lost in the Network - Video•7分钟
4.3.1 Information Only Goes One Way - Video•7分钟
4.4.1 How To Tell If Information is Being Transmitted Accurately - Video•6分钟
4.5.1 Teaching Your Program Or Project Team Good Information Management Habits - Video•4分钟
6篇阅读材料•总计17分钟
4.1.2 The Network is Growing Too Big - Summary Points•3分钟
4.2.2 Information is Getting Lost in the Network - Summary Points•4分钟
4.3.2 Information Only Goes One Way - Summary Points•4分钟
4.4.2 How To Tell If Information is Being Transmitted Accurately - Summary Points•3分钟
4.5.2 Teaching Your Program Or Project Team Good Information Management Habits - Summary Points•2分钟
Week 4 Resources•1分钟
6个作业•总计40分钟
4.6.1 Quiz•15分钟
4.1.3 The Network is Growing Too Big - Knowledge Check•5分钟
4.2.3 Information is Getting Lost in the Network - Knowledge Check•5分钟
4.3.3 Information Only Goes One Way - Knowledge Check•5分钟
4.4.3 How To Tell If Information is Being Transmitted Accurately - Knowledge Check•5分钟
4.5.3 Teaching Your Program Or Project Team Good Information Management Habits - Knowledge Check•5分钟
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Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.