Deliver feedback that inspires growth. This course equips professionals with the mindset, tools, and strategies to provide effective, growth-oriented feedback in any setting.
Effective feedback is a vital part of workplace growth, but giving it well takes intention. Giving Feedback, led by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, teaches you how to craft feedback that builds trust, encourages development, and transforms fixed mindsets. Learn how to recognize messages of identity, tailor your communication, and build responses that motivate change. This course blends evidence-based frameworks with practical exercises to help you improve performance and morale across your team.
This module introduces the critical skill of listening for messages of identity, which are often subtle cues that reveal an individual's underlying beliefs about themselves and their capabilities. By understanding these messages, you will be better equipped to provide feedback that resonates deeply and fosters a growth mindset. This module will explore the causes and resources related to identity messages, guide you in discovering a learner's identity, and provide opportunities to practice and reflect on this essential listening skill.
涵盖的内容
1个作业7个插件
显示有关单元内容的信息
1个作业•总计10分钟
Quiz: Listening for messages of identity•10分钟
7个插件•总计53分钟
Listening for messages of identity: Causes and resources•9分钟
Listening for messages of identity: Discovering a learner's identity•8分钟
Practice the solution: Listening for message of identity•10分钟
Job aid: Fixed vs. growth mindset•3分钟
Reflect on the solution: Listening for messages of identity•10分钟
Listening for the difference: Key takeaways•3分钟
Apply the Solution: Reflect on your mindset•10分钟
Building a response repertoire
第 2 单元•小时 后完成
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In this module, you will learn to construct a diverse repertoire of responses that effectively promote a growth mindset. Moving beyond simply identifying identity messages, you will focus on crafting impactful feedback that encourages development and resilience. This module will delve into the causes and resources for building such a repertoire, guide you in creating responses for maximum impact, and provide practical exercises to help you develop and apply your own set of constructive responses.
涵盖的内容
1个作业7个插件
显示有关单元内容的信息
1个作业•总计10分钟
Quiz: Building a response repertoire•10分钟
7个插件•总计57分钟
Building a response repertoire: Causes and resources•12分钟
Building a response repertoire: Creating responses for impact•9分钟
Practice the solution: Building a response repertoire•10分钟
Job aid: The power of “yet”•3分钟
Reflect on the solution: Building a response repertoire•10分钟
Recognizing potential with words: Key takeaways•3分钟
Apply the solution: Create your response repertoire•10分钟
Shifting mindsets
第 3 单元•小时 后完成
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This module focuses on the crucial skill of shifting mindsets, both in yourself and in others. You will explore how to move individuals from a fixed mindset to a growth mindset, fostering an environment of continuous learning and development. The module will cover the causes and resources for mindset shifts, provide strategies for instilling a growth mindset, and offer opportunities to practice and reflect on these transformative techniques in various professional contexts.
涵盖的内容
1个作业8个插件
显示有关单元内容的信息
1个作业•总计10分钟
Quiz: Shifting mindsets•10分钟
8个插件•总计65分钟
Shifting trainees' mindsets: Causes and resources•9分钟
Shifting trainees' mindsets: Instilling a mindset for growth•10分钟
Practice the solution: Shifting mindsets•10分钟
Job aid: Reflecting on mindset•3分钟
Reflect on the solution: Shifting the mindset in new hires•10分钟
Changing someone’s mind: Key takeaways•3分钟
Apply the solution: Shift your mindset - Growing with peers•10分钟
Apply the solution: Shift your mindset - Dialoguing with direct reports•10分钟
Providing growth-mindset feedback
第 4 单元•小时 后完成
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This module integrates the skills learned in previous sections to focus on providing effective growth-mindset feedback. You will learn how to deliver feedback that not only addresses performance but also encourages personal and professional growth. The module will explore the causes and resources for growth-mindset feedback, guide you in encouraging team growth through feedback, and provide practical opportunities to practice and reflect on delivering impactful feedback over time.
涵盖的内容
1个作业7个插件
显示有关单元内容的信息
1个作业•总计10分钟
Quiz: Providing growth-mindset feedback•10分钟
7个插件•总计67分钟
Providing growth-mindset feedback: Causes and resources•11分钟
Providing growth-mindset feedback: Encouraging team growth via feedback•10分钟
Practice the solution: Provide growth-mindset feedback•20分钟
Job aid: Creating a culture of growth•3分钟
Reflect on the solution: Providing growth-mindset feedback•10分钟
Feedback to grow on: Key takeaways•3分钟
Apply the solution: Deliver feedback over time•10分钟
Course conclusion
第 5 单元•6分钟 后完成
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This concluding module includes an end-of-course survey to gather your valuable feedback and marks the official completion of the course, acknowledging your dedication to enhancing your feedback and communication skills.
Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.