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学生对 University of North Texas 提供的 Management Foundations in the Hospitality Industry 的评价和反馈

4.4
81 个评分

课程概述

This course is an introduction to motivation, leadership, communications, decision making, and leading people through effective management of human resources (HR), ethics, social responsibility, and managing consumer experiences in the hospitality industry by examining service-driven management foundations. Upon successful completion of this course, you will be able to: 1. Understand how HR departments analyze resource allocation for jobs and the factors which influence job design. 2. Understand how HR departments determine the most effective methods of recruiting talent. 3. Identify and implement best practices when it comes to interviewing candidates. 4. Appreciate the importance of a well-designed employee training and socialization program. 5. Understand the importance of performance appraisals and how they can be used to guide professionals on promotion, termination, and liability avoidance. 6. Understand how an organization can avoid legal liability for "negligent hiring." All required readings are delivered in the course modules. These include external links, articles, graphics, and videos. The course is comprised of the following elements: • Topic videos: In each module, the concepts you need to know will be presented in short introductory videos. You may stream these videos for playback within the browser by clicking on their titles or downloading the videos • Discussions: This course provides activity guides as you progress through each lesson. • Quizzes: You will have practice quizzes throughout the course to check for understanding....

热门审阅

HM

Jun 5, 2023

I hope with this certificate I will be get better job and possition

LS

May 29, 2023

Great course if you want to adopt your basic in Hospitality Industry.

筛选依据:

1 - Management Foundations in the Hospitality Industry 的 20 个评论(共 20 个)

创建者 JARED R P

Oct 9, 2022

Was a little confusing when instructor or materials would reference a textbook but no textbook was listed anywhere in the course. Also there were several typos in the lecture slides and in the transcripts that were distracting.

创建者 Aurelien T

Dec 11, 2023

mismatch between the title of the course and the content....nothing at all about hospitality management, the course explains some very basic low level stuff about HR

创建者 OLAWALE O O

Feb 12, 2023

A very interesting, enlightening and expository course. Thanks to the coordinator and coursera.

创建者 Lim S

May 30, 2023

Great course if you want to adopt your basic in Hospitality Industry.

创建者 Luis Z

Oct 4, 2023

It had a great workshop, but unfortunately, I couldn't figure out which book they were referring to when they asked us to read certain chapters.

创建者 Saksham S

Aug 19, 2023

The course lacked mental stimulation and relatable hospitality concept frameworks.

创建者 Christopher T

Mar 19, 2024

Missing textbook

创建者 Robert L

Oct 7, 2022

Not a hospitality course. This is an HR course.

创建者 Torres M J

Feb 8, 2025

I recently completed the "Management Foundations in the Hospitality Industry" course, and I can confidently say that it was an enriching experience. The course provides a comprehensive understanding of the fundamental management principles within the hospitality industry, offering valuable insights into areas such as leadership, customer service, operations, and HR. Cheers, Carlos

创建者 Kelly K

May 4, 2023

I really enjoyed learning on this site.I didnt have money to pursue my courses.But not to worry ,a financial aid was given to me to start and finish my courses wel on time..Thanks to Todd for roviding the lessons,not forgetting COURSERA team and the whol management.

创建者 Alpay E

Apr 1, 2024

Good training and a competent instructor

创建者 Мұкышев Н Н

Oct 2, 2024

лучший курс который я проходил

创建者 sadiq a

Jan 16, 2023

Awesome and insightful course

创建者 shraddha w

Oct 19, 2023

excellent

创建者 Pierson M

Nov 7, 2022

A short basic introduction, but has content directly from the full class at UNT. Unfortunately some of the questions on the test are not covered in the class and the textbook is referenced several time, but there is no access to it through this class.

创建者 Ihsane z

Jun 9, 2024

Thank you sooo much Pr. Todd uglow And also thanks for the whole Teams i really appreciate :)

创建者 Aldo L

Aug 8, 2023

Very good course in general and fast as well, I would just make better notes

创建者 Hendri M

Jun 6, 2023

I hope with this certificate I will be get better job and possition

创建者 MUKESH S S

Jun 10, 2023

Great Experience!

创建者 Eugene S

Jul 4, 2024

Most of the content in this course was common sense. Also, the BARS system of appraisal, narrative essays, and management by objective(s) aka MBOs were not discussed in any of the lectures and readings.