This course focuses on how to lead effectively in complex, changing and diverse environments. You’ll learn how to navigate organisational change, lead teams across different contexts and apply structured approaches to managing uncertainty and competing priorities.
Through practical frameworks and real-world scenarios, you’ll explore how to lead diverse teams, build inclusive environments and strengthen communication across different working styles and cultures. You’ll also develop the skills to manage change effectively, support team wellbeing and maintain performance during periods of transition.
By the end of this course, you’ll be able to apply practical leadership strategies, which improve team alignment, support change and help you lead with clarity and confidence in complex situations. It is primarily aimed at first- and second-year undergraduates interested in engineering or science, along with high school students and professionals with an interest in programming.
This module explores how leaders use persuasion and influence to shape decisions, build alignment and strengthen relationships. You will examine the psychological drivers behind behaviour, including how people form opinions, respond to messaging and make decisions. The module focuses on practical communication techniques such as building rapport, interpreting verbal and non-verbal cues and adapting your message to different audiences. You will also learn how to influence ethically by using empathy, trust and clarity to guide conversations and achieve better outcomes.
涵盖的内容
31个视频2篇阅读材料2个作业
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31个视频•总计112分钟
What You Will Learn On This Course•1分钟
Who Is Philip Hesketh?•1分钟
Psychological Drivers: 1. Love, 2. Importance And 3. Belonging•4分钟
Psychological Drivers: 4. Belief
•3分钟
Psychological Drivers: 5. Certainty And Uncertainty•4分钟
Psychological Driver: 6. Need For Growth•3分钟
Psychological Driver: 7. Need For A Place•4分钟
First Impressions: How They’re Formed And How To Form A Good One•4分钟
The ‘Facts, Feelings And After Effects’ Of Every Conversation•6分钟
How To Get People To Jump Through Hoops Like A Dolphin•4分钟
The Psychological Difference Between Persuasion And Influence•3分钟
The Importance Of Understanding How People Have Beliefs And How Placebos Work•4分钟
How To Read Body Language And The ‘Tells’•4分钟
The Difference Between ‘Intent’ And ‘Impact’•3分钟
How To Work Out What People Really Mean When They Say Certain Things•4分钟
The Big Difference That Little Words Can Make•4分钟
How To Tell When People Are Lying And What To Do About It•3分钟
How To Put Things Right When You’ve Put Things Wrong•4分钟
The Principles Of Objection Handling•3分钟
The Importance Of Being Part Of The Solution•5分钟
Constructive Criticism•3分钟
How To Handle Difficult Situations During And After The Event•5分钟
How The Roman Empire, The Beatles And The Titanic Really Failed•5分钟
How And Why All Relationships And Companies Follow The Same Course•5分钟
How To Keep Improving Even The Best Relationships•5分钟
How relationships develop and how to relate to people•5分钟
How To Get On With Everyone Better•4分钟
How To Understand People Better And The Role Of Linear Probing•4分钟
How To Improve All Your Relationships In The Long Term•3分钟
What We've Covered So Far•2分钟
Next Steps•1分钟
2篇阅读材料•总计20分钟
Lesson Descriptions: Leading Organisational Change And Managing Resistance•10分钟
Project: Building Reputation Through Accountability•10分钟
2个作业•总计60分钟
Applying Persuasion And Influence Techniques•30分钟
Persuasion And Influence Knowledge Check•30分钟
Change Management: Implement Proven Methodologies To Enable An Effective Transformation (2 of 3)
第 2 单元•小时 后完成
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This module focuses on implementing change management methodologies to deliver effective transformation. You will learn how to structure change initiatives, align stakeholders and apply communication strategies that support successful execution. The emphasis is on translating change plans into measurable outcomes and sustaining long-term transformation.
涵盖的内容
7个视频3篇阅读材料2个作业
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7个视频•总计58分钟
Introduction To Change Management•6分钟
An Agile Approach To Change Management•9分钟
McKinsey's 7-S Model•13分钟
Kotter's Theory•9分钟
Nudge Theory•9分钟
Bridges' Transition Model•9分钟
Conclusion•3分钟
3篇阅读材料•总计30分钟
Lesson Descriptions: Implementing Change And Driving Transformation•10分钟
Worksheet: Change Methodologies And Transformation Planning•10分钟
Project: Implementing An Agile Change Management Strategy •10分钟
2个作业•总计60分钟
Applying Change Methodologies
•30分钟
Change Methodologies Knowledge Check•30分钟
Team Leadership: Lead Diverse Global Teams With Cultural Awareness And Effective Communication
第 3 单元•小时 后完成
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This module explores how cultural differences influence communication, collaboration and leadership effectiveness. You will examine how to adapt your leadership approach across diverse teams and develop the skills needed to manage global working relationships. The focus is on improving understanding, reducing misalignment and strengthening team performance.
涵盖的内容
12个视频3篇阅读材料2个作业
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12个视频•总计62分钟
Introduction To Managing Globally•7分钟
Benefits Of Global Teams•6分钟
Challenges Of Global Teams•5分钟
Global Team Management Competencies •9分钟
Methods To Ensure Clear Communication•7分钟
Cultural Sensitivity •5分钟
Building Trust In Global Teams•6分钟
Methods For Effective Global Time Management•3分钟
Team Composition: Setting Up Global Teams•5分钟
What Is Employee Engagement Really About?•5分钟
Incentives And Rewards•4分钟
Conclusion •2分钟
3篇阅读材料•总计30分钟
Lesson Descriptions: Leading Diverse Teams And Cross-Cultural Communication•10分钟
Worksheet: Leading Diverse And Global Teams•10分钟
Interactive Project: Global Team Management Action Plan•10分钟
2个作业•总计60分钟
Applying Cross-Cultural Leadership Skills•30分钟
Diverse Team Leadership Knowledge Check•30分钟
Team Leadership: Build Cohesive Hybrid And Remote Teams To Increase Productivity And Engagement
第 4 单元•小时 后完成
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This module examines the challenges and opportunities of leading hybrid and remote teams. You will learn how to maintain engagement, build trust and create structure in distributed environments. The module focuses on communication, accountability and leadership behaviours that support consistent productivity and team cohesion.
涵盖的内容
15个视频3篇阅读材料2个作业
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15个视频•总计57分钟
Introduction•5分钟
Hybrid Versus Fully Remote Teams•5分钟
Communication Protocols In Hybrid Teams•4分钟
Training For Hybrid Teams•4分钟
Reducing Costs With Hybrid Teams•3分钟
Resource Management•4分钟
The Neuroscience Of Social Isolation•5分钟
Mental Health Needs•4分钟
How To Encourage Workers Back To The Office Part-Time•3分钟
Culture, Performance And Profit•4分钟
Employee Engagement•3分钟
Personality Types Best Suited To Hybrid Working•4分钟
Trust – A Case Study•3分钟
Hybrid Team Dynamics•3分钟
Conclusion•2分钟
3篇阅读材料•总计30分钟
Lesson Descriptions: Leading Hybrid And Remote Teams Effectively•10分钟
Worksheet: Hybrid And Remote Team Leadership•10分钟
Project: Building A Hybrid Team Communication Plan •10分钟
2个作业•总计60分钟
Applying Hybrid Team Leadership
•30分钟
Hybrid Team Leadership Knowledge Check•30分钟
Diversity And Inclusion: Master Inclusive Leadership Fundamentals To Lead Diverse Teams
第 5 单元•小时 后完成
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This module introduces the principles of inclusive leadership and explores how diversity and bias influence team dynamics and decision-making. You will learn how to create inclusive environments where individuals feel valued and able to contribute. The focus is on applying inclusive practices that improve collaboration, innovation and team performance.
涵盖的内容
7个视频3篇阅读材料2个作业
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7个视频•总计47分钟
Foundations Of Inclusive Leadership: Understanding Diversity And Inclusion•9分钟
Cultural Competence In Leadership•8分钟
Cultural Intelligence•4分钟
Leading Inclusive Teams•8分钟
Inclusive Leadership In A Global Context•7分钟
Resilient Inclusive Leadership•6分钟
Conclusion•4分钟
3篇阅读材料•总计30分钟
Lesson Descriptions: Inclusive Leadership And Psychological Safety•10分钟
Worksheet: Inclusive Leadership And Team Culture•10分钟
Interactive Project: Develop An Inclusive Leadership Strategy Plan•10分钟
2个作业•总计60分钟
Applying Inclusive Leadership Practices•30分钟
Inclusive Leadership Knowledge Check•30分钟
Mental Health: Promote Awareness In Teams To Build An Emotionally Intelligent Workforce
第 6 单元•小时 后完成
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This module focuses on the role of mental health awareness in leadership and team performance. You will learn how to recognise signs of stress, support wellbeing and create psychologically safe environments. The emphasis is on building emotionally intelligent teams that can perform consistently in demanding environments.
涵盖的内容
7个视频3篇阅读材料2个作业
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7个视频•总计50分钟
Understanding Mental Health In The Workplace•10分钟
Creating A Supportive Work Environment•8分钟
Stress Management And Resilience Building•8分钟
Work-Life Balance And Wellbeing•8分钟
Training For Managers And Leaders•8分钟
Community Resources And Employee Assistance Programs•7分钟
Conclusion•3分钟
3篇阅读材料•总计30分钟
Lesson Descriptions: Mental Health Awareness And Team Wellbeing•10分钟
Worksheet: Psychological Safety And Team Wellbeing•10分钟
Project Title: Mental Health Awareness Action Plan For Your Organisation•10分钟
2个作业•总计60分钟
Applying Psychological Safety Practices•30分钟
Psychological Safety Knowledge Check•30分钟
Leadership Application: Build Your Leadership Playbook And Action Plan
第 7 单元•小时 后完成
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This module brings together the key concepts from the Specialization into a practical, application-focused framework. You will develop your own leadership playbook by applying principles of change leadership, stakeholder influence and inclusive leadership to real-world scenarios. The module focuses on translating learning into action through structured reflection, scenario-based exercises and planning tools. By the end, you will create a personalised 90-day leadership experimentation plan to apply your skills in your own context and continue developing your leadership capability.
涵盖的内容
3篇阅读材料
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3篇阅读材料•总计30分钟
Building Your Leadership Playbook•10分钟
Worksheet: Leadership Playbook And Action Planning•10分钟
The Expert Academy creates high-quality, expert-led online courses focused on practical business and professional skills. Working with respected industry specialists, we deliver concise, content-rich learning supported by real-world examples and exercises. Our cinematic production and structured design help learners apply skills confidently and achieve measurable impact at work worldwide today.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.