Investing time in your management skills will pay dividends for you and your team (and your boss!), yet most people never study management in any scientific way. Excellent management is actually easy to learn, but trying to pick it up by copying good or bad leaders is surprisingly difficult. Improvising as you go rarely leads to consistently effective results.
As a leader, there’s a lot on your plate. You’re expected to lead a team, make tough decisions, delegate work (without micromanaging!), and somehow keep everyone happy and productive. On top of that, you need to delegate properly, avoid burnout, and make your boss think you’ve got everything under control. The good news? This course is here to help.
You’ll learn the difference between management and leadership, how to delegate effectively, what your leadership options are, how to motivate different types of people, and when to empower others without slipping into abdication.
I designed this course specifically for people just like you—those thrown into the deep end of leadership who want practical advice that works right now. Whether you’re managing a small team or leading in a large organization, I’ll give you the tools and strategies you need to succeed.
You’ll love this course because it isn’t a boring list of “dos and don’ts.” It’s packed with real-world, practical advice that’s been tested by thousands of managers I’ve worked with. I’m Chris Croft, and with over 20 years of experience, I specialize in making leadership simple, practical, and even a bit fun.
Let's begin by looking at your role as a boss - what are you there to deliver as a primary focus and how can you understanding your team and workplace at a deeper level?
涵盖的内容
7个视频4篇阅读材料1个作业
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7个视频•总计17分钟
Introduction•1分钟
Introduction•1分钟
Leadership Self Audit•3分钟
Using MBWA•4分钟
Back to the floor•3分钟
How to get to the root of problems•4分钟
Wrap Up•1分钟
4篇阅读材料•总计40分钟
Self Audit•10分钟
MBWA alternative•10分钟
Back to the floor•10分钟
Root cause•10分钟
1个作业•总计30分钟
What's a boss for?•30分钟
Motivation
第 2 单元•小时 后完成
单元详情
Motivation ties into so many factors affecting long term success - delegation, promotion, communication, employee turnover, team bonding, and a general feeling of personal life satisfaction. So let's work out how to get it right!
涵盖的内容
9个视频7篇阅读材料2个作业
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9个视频•总计30分钟
Introduction•1分钟
The most famous management theory in the world•5分钟
Improve security for your team•5分钟
How to give your team a sense of Belonging•3分钟
How to make each person in your team feel valued•4分钟
The ultimate motivator•6分钟
The Management Potato•4分钟
It’s like watering a plant•2分钟
Wrap Up•1分钟
7篇阅读材料•总计70分钟
Maslows Hierarchy•10分钟
Security•10分钟
Belong•10分钟
Valued•10分钟
Ultimate motivator•10分钟
Daniel Pink's Three Motivational Factors•10分钟
Thanking people•10分钟
2个作业•总计60分钟
Applying Maslow•30分钟
Motivation•30分钟
Team audit
第 3 单元•小时 后完成
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Take time in this section to assess each member of your team and how they fit together as a whole. We will look at continuous learning, ownership of tasks, and motivation of individuals and the group.
涵盖的内容
7个视频5篇阅读材料1个作业
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7个视频•总计10分钟
Introduction•1分钟
A team motivation audit•1分钟
The importance of Ownership•2分钟
It’s the Challenge Challenge!•1分钟
Are your team all Learning?•3分钟
What falls between the cracks?•2分钟
Wrap Up•1分钟
5篇阅读材料•总计50分钟
Team Motivation Audit•10分钟
Task ownership•10分钟
Challenge Challenge•10分钟
Never Stop Learning•10分钟
Task Log•10分钟
1个作业•总计30分钟
Team audit •30分钟
Personality Theories and Applications
第 4 单元•小时 后完成
单元详情
The four personality colours theory applies to so many areas of life, and can be an extremely empowering management tool. Understanding how each of your team members likes to work and communicate will make management a much smoother experience.
涵盖的内容
3个视频3篇阅读材料1个作业
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3个视频•总计12分钟
Introduction•1分钟
Understand your colleagues•5分钟
What are you like?•7分钟
3篇阅读材料•总计30分钟
Mapping out Personalities•10分钟
Your Personality Type•10分钟
Simon Sinek on Leadership Qualities•10分钟
1个作业•总计30分钟
Personality•30分钟
Managing your boss
第 5 单元•小时 后完成
单元详情
Most likely, as well as managing others, you have a boss above you as well. Interacting with them (and hopefully even improving them!) will make your life better but also that of the team below you. It's well worth investing some time in learning about interpersonal hierarchy skills.
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1个视频3篇阅读材料1个作业
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1个视频•总计5分钟
Ask your boss to be a better boss•5分钟
3篇阅读材料•总计30分钟
Improving your boss•10分钟
Todd Dewett on Difficult Bosses•10分钟
A boss who overloads you•10分钟
1个作业•总计30分钟
Managing your boss•30分钟
Levels of involvement
第 6 单元•小时 后完成
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Planning for new projects can be a minefield - how much should you involve your team in the process and at which stages? This module outlines all of that in detail and gives you frameworks to assess team members to make sure they are as engaged as possible with your work.
涵盖的内容
4个视频4篇阅读材料2个作业
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4个视频•总计9分钟
Introduction•1分钟
How much should you involve other people in your plans?•4分钟
Could you involve your team more?•2分钟
Encourage your boss to hand over more control•2分钟
4篇阅读材料•总计40分钟
How Involved•10分钟
Natural Tendency•10分钟
Move level down•10分钟
Brian Tracy on Five Leadership Styles•10分钟
2个作业•总计60分钟
Levels of involvement•30分钟
Considering Ownership in Your Workplace•30分钟
Situational Leadership
第 7 单元•小时 后完成
单元详情
Mastering Situational Leadership means understanding how your team like/need to be managed on an individual basis. How to allocate tasks, empower individuals to improve, and coach everyone to success.
涵盖的内容
10个视频4篇阅读材料3个作业
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10个视频•总计28分钟
Introduction•1分钟
What’s the best leadership style for your team members?•4分钟
The best way for YOU to be managed•4分钟
Allocate some tasks to your team members•3分钟
Coaching•3分钟
What to do with people who are under-achieving•2分钟
Who can you Empower?•3分钟
The problem With Stars•3分钟
The Banana of Boredom•3分钟
Wrap Up•1分钟
4篇阅读材料•总计40分钟
Situational Leadership•10分钟
Styles for Your Team•10分钟
Dealing with Stars•10分钟
Banana of Boredom•10分钟
3个作业•总计90分钟
Applying Situational Leadership•30分钟
Your Personal Banana•30分钟
Situational Leadership•30分钟
Coaching
第 8 单元•小时 后完成
单元详情
Coaching is the cornerstone of an excellent manager - someone who doesn't just pass tasks down the tree but truly understands and grows every team member. It benefits them but it will also benefit you if your team are highly motivated, trained and self sufficient.
涵盖的内容
8个视频3篇阅读材料1个作业
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8个视频•总计14分钟
Introduction•1分钟
The process of coaching•4分钟
Dividing a task into learnable chunks•1分钟
How to loosen the reins•2分钟
Assess your current levels of coaching•2分钟
Ask for coaching in something new•1分钟
Coaching from your boss•2分钟
Wrap Up•1分钟
3篇阅读材料•总计30分钟
Coaching Process•10分钟
Current Level•10分钟
Barack Obama on Leadership•10分钟
1个作业•总计30分钟
Coaching •30分钟
Levels of Freedom
第 9 单元•小时 后完成
单元详情
Knowing how much freedom to give a team is based on individuals but also on the specific task. Some need a tighter control than others and getting this balance right means things can come off your plate and onto theirs without anyone feeling stressed or over burdened.
涵盖的内容
3个视频3篇阅读材料2个作业
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3个视频•总计6分钟
Introduction•1分钟
The Freedom Ladder•4分钟
Can you give your team more freedom?•2分钟
3篇阅读材料•总计30分钟
The Freedom Ladder•10分钟
Freedom for Your Team•10分钟
Jeff Bezos on Leadership•10分钟
2个作业•总计60分钟
Applying the Freedom Ladder to yourself and team•30分钟
Levels of Freedom•30分钟
The Management Matrix for Delegation
第 10 单元•小时 后完成
单元详情
The Management Matrix looks at how to balance empowerment and delegation when it comes to planning tasks vs doing them. This module examines the theory in detail and how you can apply it to your team.
涵盖的内容
3个视频2篇阅读材料2个作业
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3个视频•总计9分钟
Introduction•1分钟
The Management Matrix•4分钟
You are the boss now•4分钟
2篇阅读材料•总计20分钟
Planning and Doing•10分钟
You're The Boss•10分钟
2个作业•总计60分钟
Applying The Matrix•30分钟
The Matrix•30分钟
Delegation
第 11 单元•小时 后完成
单元详情
Delegating can be really freeing for you and motivational for your team - but there are challenges too. This section looks at the limitations, the benefits, and the practicalities of delegating effectively.
涵盖的内容
12个视频6篇阅读材料1个作业
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12个视频•总计27分钟
Introduction•1分钟
What are YOUR cushions?•4分钟
The list of could and can’t•2分钟
The value of delegating•2分钟
Set up an expert system
•2分钟
A pretend motorbike crash•3分钟
The 80% rule•3分钟
People who are nearly ready•1分钟
If you can’t delegate the whole thing….•2分钟
Assign a Deputy•1分钟
The textbook delegation process•5分钟
Wrap Up•1分钟
6篇阅读材料•总计60分钟
Task You Can Delegate•10分钟
How Much Time•10分钟
Pretend Motorbike Crash•10分钟
Is it always worth delegating?•10分钟
Delegation Process•10分钟
Ten Practical Tips•10分钟
1个作业•总计30分钟
Delegation•30分钟
Taking the Monkey
第 12 单元•小时 后完成
单元详情
In this section we look at reverse delegation - taking tasks back off other people when they shouldn't be being passed. Understand when and how it happens, and how to avoid it.
涵盖的内容
2个视频2篇阅读材料1个作业
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2个视频•总计5分钟
WHAT is a Management Monkey?•4分钟
WHO is your biggest monkey-giver?•1分钟
2篇阅读材料•总计20分钟
Deeper Reading on Monkeys•10分钟
Monkey Givers workbook•10分钟
1个作业•总计30分钟
Review what you've learnt•30分钟
Virtual/Remote Teams
第 13 单元•小时 后完成
单元详情
Working remote or virtually is a huge part of modern working life and so it's important to address the most effective ways to do it. Building motivation, autonomy, communication and adapting to different personality types - it's all covered here.
涵盖的内容
18个视频2篇阅读材料2个作业
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18个视频•总计71分钟
Planning and delivering•2分钟
The nine options for managing virtual teams•4分钟
Why empowerment is not suitable for virtual teams•3分钟
Communicating within a virtual team•3分钟
How to deliver critique with empathy•7分钟
Building autonomy into remote work•3分钟
Motivations of remote workers•10分钟
How to unlock deeper connection•3分钟
Avoiding fractious groups•3分钟
Juggling the hierarchy remotely•3分钟
Different personalities within a team•2分钟
What do your team enjoy?•3分钟
You can't praise what you don't notice•3分钟
Personality Type: Analyticals•4分钟
Personality Type: Controllers•5分钟
Personality Type: Enthusiasts•5分钟
Personality Type: Amiables•5分钟
Summary•2分钟
2篇阅读材料•总计20分钟
Managing Remote Teams•10分钟
Remote Working Handbook•10分钟
2个作业•总计60分钟
Untitled•30分钟
Review this module•30分钟
Beyond delegation
第 14 单元•小时 后完成
单元详情
Let's go above and beyond with our delegation learnings. In this next section we cover abdication, empowerment, and getting extra responsibility from your boss so you can continue to empower your team too.
涵盖的内容
6个视频1篇阅读材料2个作业
显示有关单元内容的信息
6个视频•总计15分钟
Introduction•1分钟
The two key parts of delegation•3分钟
Why we abdicate•2分钟
How to try Empowerment•4分钟
Train your boss to empower you more•4分钟
Wrap Up•1分钟
1篇阅读材料•总计10分钟
Abdication•10分钟
2个作业•总计60分钟
Abdication vs Empowerment•30分钟
Review your progress•30分钟
Appraisals
第 15 单元•小时 后完成
单元详情
In my opinion every great company does appraisals well - it's a key marker of success for me. So let's learn what they are how to make them highly effective at all levels of the hierarchy.
涵盖的内容
5个视频2篇阅读材料2个作业
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5个视频•总计10分钟
Introduction•1分钟
Appraisals solve every problem•3分钟
The number one sign of a professional company•3分钟
How to make your appraisals make a real difference•2分钟
Wrap Up•1分钟
2篇阅读材料•总计20分钟
Getting Appraisals Done•10分钟
Appraisal Summary•10分钟
2个作业•总计60分钟
Applying appraisals in your workplace•30分钟
Team audit •30分钟
Considering regular future repeating actions
第 16 单元•小时 后完成
单元详情
Finally, make yourself a long term implementation plan. Consider what you'll be implementing from this course on a regular basis both short term and long term.
Chris Croft Training offers engaging and unique video training to learners across the globe. A Cambridge University graduate, engineer and manager, Chris Croft converted his career to training over 20 years ago, and for the past 10 years has been converting all his in person workshop knowledge to deliver online training as well. We pride ourselves on injecting fun and energy back into online training, and making things as practical and memorable as possible.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.