Managing conflict and giving feedback are among the most challenging tasks leaders face. In this course, you'll discover how to effectively handle a dispute while preserving and strengthening relationships. You'll also learn how to give and receive effective feedback that can help you—and your team—succeed. Find out how to build trust and lead thriving teams that learn from successes, failures, disagreements, and challenges.
Navigate Conflict and Deliver Feedback
您将学到什么
Resolve conflicts effectively by preparing for difficult conversations, listening well, sharing your perspective, focusing on areas of agreement
Coach and encourage team members to resolve their own conflicts and know when and how to intervene
Encourage, appreciate, and apply feedback to improve your performance and reach your goals
Build trust and provide specific and actionable feedback to your team members
您将获得的技能
要了解的详细信息
了解顶级公司的员工如何掌握热门技能
积累特定领域的专业知识
本课程是 Boost Your Leadership Impact 专项课程 专项课程的一部分
在注册此课程时，您还会同时注册此专项课程。
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书
该课程共有3个模块
Conflict is inevitable, but it doesn’t have to be unmanageable. Discover how to effectively handle—and coach members of your team in handling—disagreements through careful preparation, good communication, and a focus on solutions that work for all parties.
涵盖的内容
8个视频29篇阅读材料1个作业
Feedback fosters learning and leads to stronger relationships and higher performance. Discover how to give and receive meaningful feedback that can help you—and your team—succeed.
涵盖的内容
6个视频22篇阅读材料1个作业
涵盖的内容
2个作业
获得职业证书
将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。
位教师
从 Leadership and Management 浏览更多内容
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自 2020开始学习的学生
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自 2021开始学习的学生
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常见问题
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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