Problem-Solving Skills focuses on eliminating corporate problems. Approaches to problem solving are defined, along with traits of good problem solvers and the company cultures that influence them. The course focuses on the three phases of problem solving and breaks each phase into steps. Strategies are provided for individual problem solvers and problem-solving teams.
Problem-Solving Skills
以 199 美元（原价 399 美元）购买一年 Coursera Plus，享受无限增长。立即节省
您将学到什么
You will gain adaptable, specific tools for corporate problem solving.
您将获得的技能
- Business Ethics
- Decision Making
- Creative Thinking
- Team Leadership
- Root Cause Analysis
- Creativity
- Critical Thinking and Problem Solving
- Team Building
- Strategic Decision-Making
- Analysis
- Teamwork
- Solution Selling
- Conflict Management
- Resourcefulness
- Creative Problem-Solving
- Business Solutions
- Problem Solving
- Brainstorming
- Complex Problem Solving
- Analytical Skills
要了解的详细信息
可分享的证书
添加到您的领英档案
最近已更新！
December 2025
作业
1 项作业
授课语言：英语（English）
了解顶级公司的员工如何掌握热门技能
该课程共有7个模块
Eliminating problems lets you save your organization time and money, improve its operation, and create a happier work environment. To begin solving problems, you should define what problem solving means and identify factors that help or hinder the process.
涵盖的内容
5个插件
To develop problem-solving skills, it helps to understand your corporate context. Who are the problem solvers around you? How does company culture affect your options? Answering these questions lets you apply a formal process for problem solving that respects the uniqueness of each organization and problem.
涵盖的内容
5个插件
In the next few lessons of this course, you will gain tools for completing each phase of the problem-solving process. You will not need every strategy to solve every problem. Consider them as tools in your toolbox.
涵盖的内容
4个插件
After you have identified a problem and set its solution criteria, you are ready for phase 2 of the problem-solving process. This is where you bring your resources to bear on finding the best solution.
涵盖的内容
4个插件
Phase 3 of the problem-solving process is where you make real changes and correct the problem. To do so in an organization, you will need to convince others of the solution you have chosen, carry it out, and in some way measure your success.
涵盖的内容
5个插件
Tackling complex problems is often a group effort. You will need to build constructive teams that apply the problem-solving process with a collaborative approach.
涵盖的内容
4个插件
You'll wrap things up and then validate what you've learned in this course by taking an assessment.
涵盖的内容
1个作业1个插件
位教师
从 Personal Development 浏览更多内容
状态：免费试用University of Maryland, College Park
状态：免费试用Arizona State University
状态：免费试用
状态：免费试用The University of Sydney
人们为什么选择 Coursera 来帮助自己实现职业发展
Felipe M.
自 2018开始学习的学生
''能够按照自己的速度和节奏学习课程是一次很棒的经历。只要符合自己的时间表和心情，我就可以学习。'
Jennifer J.
自 2020开始学习的学生
''我直接将从课程中学到的概念和技能应用到一个令人兴奋的新工作项目中。'
Larry W.
自 2021开始学习的学生
''如果我的大学不提供我需要的主题课程，Coursera 便是最好的去处之一。'
Chaitanya A.
''学习不仅仅是在工作中做的更好：它远不止于此。Coursera 让我无限制地学习。'
常见问题
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
更多问题
提供助学金，