Want your workplace writing to make a positive impression? At the end of this course, you will be a more confident writer, able to create higher quality professional documents more quickly. This course is at the introductory or beginner level and focuses on mastering the basics of email etiquette and communication. While this course will help learners become faster and more efficient writers by virtue of practice with common writing purposes, it does not cover marketing emails or job application materials. In this project-based learning course, you will work on a continuous project, the writing of a professional email/memo. At the end of the course, you will write a clear and concise email/memo. The final product will be individualized to your professional endeavors and follow the guidelines for one of the common types of emails/memos explained in the course: directives, progress reports, incident reports, response to inquiries, and meeting minutes. You will gain a wealth of skills. You will learn about appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments. This course is designed to be beneficial to all levels of learners, whether you have never heard of an email/memo or write them every day. Everyone will learn something from this experience. In fact, different levels of learners are encouraged in this course so that we can all learn from each other. There will be thousands of learners working side-by-side on their projects, and the environment will be social, supportive, and constructive. By the end of this course, learners will be able to: - write clear and concise emails/memos relative to their professional endeavors - recognize five different types of emails/memos and their formats - analyze email/memo context for audience and tone - use basic grammar correctly in their email/memo writing Materials required: Learners in this course will need only a computer with strong enough Internet to play videos and hear sound. A word processing software is suggested, but not required. Time required: This course will require approximately 4 hours of work in the platform, including videos, reading, quizzes, and other activities. The course project will require approximately 6 hours of work, including the rough draft, draft peer review, final draft, and final peer review.
VN
Well developed and systematic course for beginners. Thanks to the tutors for their efforts and patience to create such an useful content.
MG
Great course. Thought I knew everything about e-mails and memos. I will use what I learned on the job.
RJ
It was very informative and practical. I got to know many new things, such as correct formatting, the difference between Memos and Emails, and many more...Thank you so much.
MD
Thanks a lot for the instructors and for anyone help or support this course to come like that, Such amazing course, needed & highly recommended.
SN
Wonderful Course very Handy for those who work with emails and memos . Easy to follow and the assignments are very practical for those who work and mange studying .a Big Thank you to the Instructors
MA
Thank you for this great course. It has helped me a lot especially with the rubrics and the helpfu; comments of my peers.
DM
Really a good course, learning lot of new things , thanks to the instructors.. both the instructors make me understand through videos by their simple and easy way of teaching. Thank you
MS
I have trouble navigating this course using Firefox browser on Windows. I can't scroll to the bottom of pages such as Video Notes section.
KM
I loved the brief history and the subtle etiquette matters that were discussed. Many thanks for this!
AK
It is the best Course for professional writing Improvement. Thanks for Offering such Course.
AM
People who are looking for a course to write professional emails and know the types of all emails and memos must take the course.
AA
I enjoyed and learned some new basics crucial to our current most used way of communication! thanks.
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The whole course includes too many online materials that you can easily find by Googling, and these materials are not really carefully filtered and synthesized. Personally, I think people expect a class with more learning and teaching rather than copying and paraphrasing.
Found it incredibly basic and almost patronising in places - if you dont know what CC means on an email this course is perfect... To be fair i didnt finish the course - as i found the first three weeks to be almost useless.
This was a wonderful course and I feel that I am more confident now while drafting emails, preparing minutes and memos. Thank you so much Coursera.com
This is not a business course. Explaining what an email is, and how to send attachments is completely irrelevant information.
The title of the course should be more appropriate - Introduction to email, what is it and how to use it. Or something that gives people the idea that the course is about very basic information about emails.
Thanks a lot for the instructors and for anyone help or support this course to come like that, Such amazing course, needed & highly recommended.
It was really things I already knew. I had so much other work to do pertinent to my job that I felt like this course took away from that. In addition, my certificate said I made a 95.1%, then I received an email saying my grade was 60%. I was very upset as I spent a lot of time in this course. The course just refreshed what I already knew and I thought it was entirely too long.
Good Day...
I am Mohd Junaid Ahmed I really thankful to you all are given this golden opportunity to learn this course. I learned how to write an email in professional way and how respond to the email I learned many things in this course.
This course is really important for every student I hope that so many important points are there and everyone understands easily language and sentences are clear,
Thank you so much for your time and help.
It was very informative and practical. I got to know many new things, such as correct formatting, the difference between Memos and Emails, and many more...
Thank you so much.
Thank you very much, i am expecting to be provisional Writer,
so can i get books about business communication?.
Many thanks agian.
Mustafa.
The information in this course is informative, but the peer reviewed grading is frustrating and lacks accountability. Due to peer reviews you may not receive grades or course completion for weeks after submitting your final assignments.
Very difficult to navigate, this is the first course that I have taken where there is no interaction with the instructors. I imagine for the sake of saving work for you the grading is done by other students that are also in the process of learning. I guess you are making a lot of money with little effort.
This course is really useful not because one doesn't know how to write email or need improvement but to enrich the skills and become conscious about tone, formality, grammar, punctuation, spelling, audience, netiquettes, comprehending in points, sharing large data by links if attachment is not possible, make table and quantify information is such a way that the reader of the email feels easy to understand.
Really a good course, learning lot of new things , thanks to the instructors.. both the instructors make me understand through videos by their simple and easy way of teaching. Thank you
Thank you for this great course. It has helped me a lot especially with the rubrics and the helpfu; comments of my peers.
Course content is amazing. It covers all basic rules for professional emails. All videos are self explanatory.
Loved this course. The videos are fun to watch and very informative.
It is very interested and will be helpful for me in future
Best course to learn the writing emails and memos
I have learned a lot from this course!
Very informative and useful.