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学生对 CVS Health 提供的 Retail Customer Service 的评价和反馈

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30 个评分

课程概述

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions for peer evaluation, ensuring all steps are executed and excellent customer service is provided during any transaction. By the end of the course, you will be able to: - Create positive interactions with customers - De-escalate conflict with customers - Process retail transactions in real-world situations - Describe the different roles in retail customer service To be successful in this course, it is recommended that you complete the first two courses in this program....

热门审阅

SE

Aug 4, 2023

Great course I love and respect people and customers, I love working hard.

DL

Jan 29, 2024

Nice course covering many aspects about Retail Customer Service.

筛选依据：

1 - Retail Customer Service 的 10 个评论（共 10 个）

创建者 Susheel E

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Aug 5, 2023

Great course I love and respect people and customers, I love working hard.

创建者 D'Angelo L

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Jan 30, 2024

Nice course covering many aspects about Retail Customer Service.

创建者 Sana A

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Mar 18, 2025

"Thank you for the valuable information."

创建者 Warley S

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Oct 2, 2025

timely and relevant skills acquired

创建者 Ryan T A

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Dec 13, 2023

Good concise course

创建者 alexander l u

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Sep 20, 2025

Gracias excelente

创建者 Phuthego F

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Sep 28, 2024

the best

创建者 DEBANJAN P

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Mar 25, 2025

good

创建者 Ryan K D

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Jul 30, 2024

Goes over good information for working in retail, but probably going to get trained if hired and not applicable to all customer service like first 2.

创建者 JORGELINA V B

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Jul 10, 2025

Esto esta perfecto