What will I gain from the active listening course?

You’ll strengthen global empathy, manage difficult conversations, and improve alignment across diverse teams.

Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Can I take the course for free?

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.

Will I earn university credit for completing the Specialization?

This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

Executive Communication Excellence 专项课程

Executive Communication Excellence 专项课程

Executive Communication Excellence. Master active listening, writing, and GenAI tools to elevate executive presence and communication.

位教师：Julian Jenkins

包含在 Coursera Plus 中

了解更多

3 门课程系列

深入学习学科知识

中级等级

推荐体验

2 月完成

在 16 小时一周

灵活的计划

自行安排学习进度

3 门课程系列

深入学习学科知识

中级等级

推荐体验

2 月完成

在 16 小时一周

灵活的计划

自行安排学习进度

您将学到什么

Listen with intent to build trust and resolve conflicts.
Write clearly for business and technical audiences.
Use GenAI to craft and refine communication.
Lead with clarity and influence across teams.

要了解的详细信息

可分享的证书

添加到您的领英档案

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

精进特定领域的专业知识

向大学和行业专家学习热门技能
借助实践项目精通一门科目或一个工具
培养对关键概念的深入理解
通过 Starweaver 获得职业证书

专业化 - 3门课程系列

Executive Communication Excellence equips professionals with clarity, empathy, and influence. This specialization develops the core communication competencies every leader needs today—intentional listening, clear writing, and GenAI-powered messaging. You'll learn how to actively listen across cultures, write professional business and technical documents, and leverage tools like ChatGPT for presentations, executive summaries, and stakeholder messaging. Designed for busy leaders, the courses blend frameworks, templates, AI tools, and hands-on projects to elevate your communication across functions and regions. By the end, you’ll confidently lead with communication that inspires trust, alignment, and results.

应用的学习项目

Each course includes applied exercises such as writing technical documents, scripting AI-assisted presentations, and responding in active listening scenarios. These practical tasks help you develop communication assets tailored to your leadership role and business environment.

Mastering Active Listening in the Global Workplace

第 1 门课程4小时

您将学到什么

Apply active listening techniques to enhance communication and collaboration.
Demonstrate empathy and emotional intelligence in professional interactions.
Use reflective listening to resolve conflicts effectively.
Interpret and leverage non-verbal communication cues to strengthen relationships.

您将获得的技能

类别：Active Listening

类别：Non-Verbal Communication

类别：Communication Strategies

类别：Empathy

类别：Emotional Intelligence

类别：Cultural Sensitivity

类别：Digital Communications

类别：Communication

类别：Interpersonal Communications

类别：Conflict Management

类别：Virtual Teams

类别：Collaboration

类别：Teamwork

类别：Cultural Diversity

类别：Rapport Building

Business Writing & Technical Writing Immersion

第 2 门课程6小时

您将学到什么

Compose clear, concise, and impactful content tailored to diverse business contexts.
Evaluate reader needs to craft engaging and persuasive messages that foster loyalty.
Design structured and strategic writing to communicate with confidence, authority, and charisma.
Deliver messages with charisma, precision, and style to captivate and influence your audience.

您将获得的技能

类别：Business Writing

类别：Concision

类别：Proofreading

类别：Writing

类别：Grammar

类别：Persuasive Communication

类别：Communication

类别：Technical Writing

类别：Report Writing

类别：Target Audience

类别：Productivity

类别：Writing and Editing

类别：Business Communication

类别：Editing

类别：Technical Communication

类别：Prompt Engineering

CEO Playbook: Generative AI

第 3 门课程7小时

您将学到什么

Evaluate AI as a cognitive partner to enhance thinking and strategic vision.
Develop AI-enhanced communication strategies while maintaining an authentic voice.
Transform strategic planning using AI for insights, scenario planning, and innovation.
Design ethical AI implementation frameworks that balance automation and human judgment.