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探索 "客户洞察 "课程目录
- 状态:免费试用
Macquarie University
您将获得的技能: 创新, 仪表板, 相关性分析, 数据驱动的决策制定, 数据分析, 商业分析, 趋势分析, 统计, 时间序列分析和预测, 分析技能, 商业智能, SAS(软件), 可持续商业, 预测, 商业道德, 柱状图, 预测建模
- 状态:预览
Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
- 状态:免费试用
您将获得的技能: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
- 状态:新状态:预览
Coursera Instructor Network
您将获得的技能: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Market Intelligence, Sales Training, Real Time Data, Customer Insights, Market Analysis, Business Ethics
- 状态:免费试用
University of Virginia Darden School Foundation
您将获得的技能: 客户支持, 角色开发, 改善客户体验, ChatGPT, 生成式人工智能, 客户沟通管理, 性能分析, 客户服务, 客户参与, 目标受众, AI 个性化服务, 提高绩效
- 状态:免费试用
Rutgers the State University of New Jersey
您将获得的技能: 探索性数据分析, 数据处理, 高级分析, 趋势分析, 供应链规划, 需求规划, 时间序列分析和预测, 数据收集, 回归分析, 数据可视化, 预测分析, 客户需求规划, 营销分析, 数据可视化软件, 预测, 预测建模, 统计分析
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: 市场调查, 数据分析, 负责任的人工智能, 道德标准与行为, 数据驱动的决策制定, 生成式人工智能, 客户洞察, 市场趋势, 分析, 趋势分析, 竞争分析, 市场情报, 个性化服务, 市场分析, 客户分析
- 状态:预览
Coursera Project Network
您将获得的技能: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Decision Tree Learning, Pandas (Python Package), Jupyter, Matplotlib
Coursera Project Network
您将获得的技能: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Online Advertising, Advertising Campaigns, Business Marketing
- 状态:免费试用
ESSEC Business School
您将获得的技能: 商业估值, 酒店管理, 数据驱动的决策制定, 酒店 Operator, 投资回报, 收入管理, 创造需求, 客户需求规划, 营销, 预测, 数字化营销, 资产管理
- 状态:免费试用
Emory University
您将获得的技能: 数据操作, 探索性数据分析, 描述性统计, 数据驱动的决策制定, 数据分析, 客户洞察, 统计分析, 消费者行为, 营销, 回归分析, 营销分析, 微软Excel, 透视表和图表, 营销效果
总之,以下是 10 最受欢迎的 customer insights 课程
- 商业智能和数据分析:产生洞察力: Macquarie University
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Generative AI: Transform Your Customer Support Career: SkillUp
- GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
- Generative AI 时代的客户服务: University of Virginia Darden School Foundation
- 需求分析: Rutgers the State University of New Jersey
- GenAI for Customer Service Teams: Coursera Instructor Network
- 面向市场研究分析师的 GenAI: Coursera Instructor Network
- Machine Learning in Retail: Coursera Project Network
- Finde Zielgruppen-Interessen mit Facebook Audience Insights : Coursera Project Network