IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

您将获得的技能: Wireless Networks, Network Administration, Virtual Machines, Virtualization, Network Troubleshooting, Network Security, Cloud Computing, Computer Networking, Virtual Private Networks (VPN), Mobile Security, Firewall, Hardware Troubleshooting, Android (Operating System), Apple iOS, Systems Administration, Multi-Factor Authentication, Peripheral Devices
中级 · 课程 · 1-3 个月

您将获得的技能: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Python Programming, Application Development, Microsoft Office, Linux, Microsoft Windows, Mac OS
初级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 远程保健, 变更控制, 技术支持, 灾难恢复, 服务台支持, 患者安全, 技术文档, 软件安装, 医疗设备, 系统支持, 网络支持, 问题跟踪, 医疗保健, 桌面支持, 通用网络, 实践管理软件, 变更申请, 健康技术, 技术交流
混合 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, Operating System Administration, Linux Servers, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, User Interface (UI), User Accounts, File Systems
中级 · 课程 · 1-4 周

Illinois Tech
您将获得的技能: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management
攻读学位
中级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Service Level, Operations Management, Asset Management, Operations
混合 · 课程 · 1-4 周

您将获得的技能: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Security Controls, Information Systems, IT Infrastructure, Auditing, Patch Management
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
中级 · 课程 · 1-4 周

您将获得的技能: 移动安全, 恶意软件保护, 技术支持, 加密, 服务台支持, Microsoft Windows, 系统配置, 网络故障排除, 防火墙, 网络安全, Encryption, 系统支持, 软件安装, 命令行界面, Network Security, 信息系统安全, 操作系统, 人工智能, 利纳克斯, Mac OS
中级 · 课程 · 1-3 个月

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Amazon Web Services, Issue Tracking, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Artificial Intelligence, Technical Documentation
初级 · 课程 · 1-4 周