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探索 "客户洞察 "课程目录
Coursera Project Network
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
- 状态:预览
O.P. Jindal Global University
您将获得的技能: Economics, Economic Development, International Finance, Financial Policy, Business Economics, Supply And Demand, Socioeconomics, Policy Analysis, Public Policies, Accounting, Growth Strategies, Critical Thinking
- 状态:免费试用
CVS Health
您将获得的技能: 时间管理, 沟通, 事务处理, 建立客户关系, 问候客户, 零售销售, 收银机操作, 数据输入, 团队合作, 订单管理系统, 专业精神, 社交媒体, 付款处理和收款, 客户服务, 销售点, 客户咨询, 电子商务, 零售店运营
- 状态:免费试用
University of Virginia
您将获得的技能: 创新, 以人为本的设计, 设计思维, 用户反馈, 客户洞察, 定性研究, 项目规划, 项目范围界定, 同理心, 战略思维, 用户研究, 成长意识, 面试技巧, 开放的心态, 设计研究
- 状态:新状态:预览
您将获得的技能: Content Performance Analysis, Content Strategy, Content Creation, Social Media Content, Driving engagement, Social Media Strategy, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Metric, Growth Strategies, Performance Analysis, Promotional Strategies
- 状态:新状态:预览
您将获得的技能: TikTok, Video Production, Content Strategy, Social Media Content, Content Performance Analysis, Content Creation, Drive Engagement, Social Media Strategy, Social Media
- 状态:新状态:预览
您将获得的技能: Content Performance Analysis, Facebook, Social Media Content, Analysis, Social Media, Drive Engagement, Social Media Strategy, Content Creation
您将获得的技能: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Qualitative Research, Research Design, Surveys, Focus Group, Research Methodologies, Research, Data Collection, Interviewing Skills, Case Studies, Analysis, Report Writing
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: 商业分析, 利益相关者管理, 业务流程建模, 业务流程改进, 分析, 业务过程, 数据处理, 商业智能, 生成式人工智能, 数据可视化软件, 负责任的人工智能
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Product Lifecycle Management, Product Strategy, Product Management, Product Marketing, Case Studies, Market Data, Organizational Leadership, Market Research, Data-Driven Decision-Making, Cross-Functional Collaboration, Team Building, Communication, Strategic Thinking, Innovation, Market Analysis
- 状态:新状态:免费
University of Copenhagen
您将获得的技能: Chronic Diseases, Primary Care, Preventative Care, Long Term Care, Health Care, Health Disparities, Public Health and Disease Prevention, Medical Management, Healthcare Industry Knowledge, Health Promotion, Care Management, Community Health, Patient Education And Counseling, Public Health, Nutrition and Diet, Diagnostic Tests, Socioeconomics, Clinical Nutrition, Education and Training, Exercise Science
总之,以下是 10 最受欢迎的 customer insights 课程
- Introduction to CRM with HubSpot: Coursera Project Network
- Macroeconomics: Foundations and Insights: O.P. Jindal Global University
- 零售客户服务: CVS Health
- 设计思维:从洞察到灵感: University of Virginia
- YouTube Insights: Crack the Algorithm: Coursera
- TikTok Insights: Crack the Algorithm: Coursera
- Facebook Insights: Crack the Algorithm: Coursera
- Samsung Customer Care Essentials: Samsung
- Qualitative Research Methods: Capturing Rich Insights: Coursera Instructor Network
- 面向业务分析师的 GenAI:更快的洞察力: Coursera Instructor Network