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探索 "客户洞察 "课程目录
- 状态:免费试用
University of California, Davis
您将获得的技能: 数据叙事, 数据收集, 数据分析, 促进讨论, 撰写建议书, 演讲, 市场调查, 研究方法, 调查, 定性研究, 营销分析, 商业研究, 定量研究, 统计假设检验, 营销, 数据可视化软件, 统计分析, 数据综合, 焦点小组, 市场分析
- 状态:新状态:预览
您将获得的技能: Responsible AI, Data Ethics, Google Gemini, Customer Analysis, Marketing Analytics, Generative AI, Governance, Artificial Intelligence, Sales Strategy, AI Personalization, Customer Insights, Marketing Strategies, ChatGPT, Marketing Effectiveness, Sales Enablement, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)
- 状态:新状态:预览
您将获得的技能: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Pandas (Python Package), Heat Maps, Data Processing, Seaborn, Histogram, Matplotlib, Exploratory Data Analysis, Data Analysis, Predictive Modeling, Data Visualization Software
- 状态:预览
Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Customer Insights, AI Personalization, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis
- 状态:新状态:免费试用
Coursera Instructor Network
您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
- 状态:免费试用
Kennesaw State University
您将获得的技能: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
- 状态:免费试用
CVS Health
您将获得的技能: 冲突管理, 客户服务, 产品演示, 客户参与, 时间管理, 追加销售, 语言交流技能, 问候客户, 沟通, 专业精神, 积极倾听, 同理心, 事务处理, 非语言交流, 公司名称, 交叉销售, 社交媒体, 零售店运营
- 状态:免费试用
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
- 状态:预览
Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
- 状态:免费试用
University of Pennsylvania
您将获得的技能: 客户洞察, 营销策略, 数据收集, 回归分析, 市场调查, 营销分析, 分析, 营销, 数据驱动的决策制定, 消费者行为, 描述性分析, 预测分析, 客户分析
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Data Visualization Software, Consumer Behaviour, Predictive Analytics, Business Strategy
总之,以下是 10 最受欢迎的 customer insights 课程
- 市场调查: University of California, Davis
- Gen AI Sales Forecasting and Marketing Analysis: Starweaver
- Customer Segmentation with K-Means: Model & Visualize: EDUCBA
- Customer Relationship Management: Starweaver
- GenAI for Customer Insights: Coursera Instructor Network
- AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- 与客户互动: CVS Health
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
- Customer Success: Conociendo al cliente: Universidades Anáhuac