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主题必需的
语言必需的
在整个课程(说明和评估)中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“business support systems” 的结果
- 状态:免费试用
Howard University
您将获得的技能: Design Thinking, Business Software, Information Systems, Cloud Computing, Business Systems, Cloud Solutions, Business Technologies, Cloud Computing Architecture, Cloud Security, Virtualization, Digital Transformation, Cloud Services, Management Information Systems, Product Design, Business Solutions, Information Technology, Cloud Infrastructure, User Centered Design, Cybersecurity, Data Management
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
- 状态:免费试用
Macquarie University
您将获得的技能: 数据清理, Excel 宏, 数据管理, 贷款, 数据建模, 合并, 微软Excel, Excel 公式, 数据验证, 财务预测, 商业智能软件, 数据可视化, 生产力软件, 金融建模, 业务报告, 数据输入, Data Analysis 表达式(DAX), 电子表格软件, 仪表板, 数据完整性
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Systems Thinking, Creative Thinking, Innovation, Systems Analysis, Complex Problem Solving, Analysis, Business Systems Analysis, Strategic Thinking, Critical Thinking, Organizational Change, Collaboration, Data Visualization
- 状态:免费试用
IBM
您将获得的技能: 问题跟踪, 服务水平, 客户服务, 技术文档, 技术交流, 技术支持, IT 服务管理, 系统支持, 最终用户培训和支持, 服务台支持, 远程访问ibility 系统, 桌面支持
您将获得的技能: Disaster Recovery, Business Continuity, Contingency Planning, Threat Management, Incident Management, Incident Response, Risk Analysis, Key Performance Indicators (KPIs), Vulnerability Assessments, Business Risk Management, Crisis Management, Business Analysis, IT Infrastructure, Test Planning, Product Testing, Operational Risk, Business Process, Performance Metric, Cloud Computing, Information Technology Architecture
- 状态:免费试用
Microsoft
您将获得的技能: 用户需求文件, 用户故事, 需求分析, 需求评估, 数据可视化, 系统分析, 流程图, 需求征询, 功能规范, 项目文件, 业务流程建模, 差距分析, 商业分析, 业务要求
- 状态:免费试用
您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Image Quality, Machine Learning
- 状态:预览
Coursera Instructor Network
您将获得的技能: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
- 状态:预览
Starweaver
您将获得的技能: Business Process Automation, Automation, Process Design, Business Process, IT Automation, Workflow Management, Robotic Process Automation, Business Transformation, Business Technologies, Operational Efficiency, Compliance Management, Security Controls, Continuous Improvement Process, Return On Investment, Change Management
- 状态:免费试用
Macquarie University
您将获得的技能: Excel 宏, 微软Excel, 数据建模, 财务预测, 数据验证, Excel 公式, 电子表格软件, 业务建模, 数据完整性, 自动化
- 状态:预览
Starweaver
您将获得的技能: Stakeholder Engagement, Business Analysis, Business Systems Analysis, Organizational Change, Stakeholder Communications, Requirements Analysis, Stakeholder Analysis, Requirements Management, Change Management, Performance Analysis, Project Performance, Business Development, Quality Management
总之,以下是 10 最受欢迎的 business support systems 课程
- Introduction to Information Systems for Business: Howard University
- GenAI for Customer Support: Coursera Instructor Network
- Excel 商务技能: Macquarie University
- Systems Thinking Basics: Coursera Instructor Network
- 技术支持简介: IBM
- Business Continuity and Disaster Recovery: Packt
- 业务分析中的需求收集: Microsoft
- Generative AI for Customer Support: IBM
- GenAI for Computer Support Specialists (IT Support): Coursera Instructor Network
- Automation for Business: Starweaver