IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

Pearson
您将获得的技能: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration
中级 · 课程 · 1-4 周
您将获得的技能: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
初级 · 专业证书 · 3-6 个月

Pearson
您将获得的技能: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption, Command-Line Interface
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, Linux, Operating System Administration, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Command-Line Interface, Network Protocols, File Systems, Service Management, OS Process Management
中级 · 课程 · 1-4 周

您将获得的技能: Computer Hardware, Operating Systems, Desktop Support, Databases, Hardware Troubleshooting, Information Technology, Technical Support, Computer Systems, System Configuration, Information Systems Security, General Networking, Networking Hardware, Application Deployment, Wireless Networks, Security Awareness, Software Installation, Computer Networking, Computer Security Awareness Training, Data Storage, Peripheral Devices
初级 · 课程 · 3-6 个月

您将获得的技能: 命令行界面, 数据管理, 操作系统, 系统管理, 服务台支持, Network Security, 软件安装, 系统配置, 网络故障排除, Unix, 技术支持, 恶意软件保护, Microsoft Windows, Linux, Unix 命令, Mac OS, 系统支持, 移动安全, 防火墙, Encryption
中级 · 课程 · 1-3 个月

您将获得的技能: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, Docker (Software), Virtualization and Virtual Machines, IT Automation, Amazon Web Services, Microsoft Azure, Operating System Administration, Infrastructure as Code (IaC), Microsoft Windows, Network Administration
中级 · 课程 · 1-4 周

您将获得的技能: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Procurement, Project Risk Management, Project Controls, Project Management, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, IT Infrastructure, Software Development Life Cycle, Change Management, Risk Management, Communication Strategies, Quality Assurance, Stakeholder Engagement
中级 · 专项课程 · 3-6 个月

您将获得的技能: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Rapport Building, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Customer Insights, Customer Analysis, Outside Sales
初级 · 专项课程 · 1-3 个月

Universidad de Palermo
您将获得的技能: Business Process Management, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence
初级 · 课程 · 1-4 周

您将获得的技能: Operating System Administration, Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Software Installation
初级 · 专业证书 · 3-6 个月