IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

SkillUp
您将获得的技能: Systems Design, Business Process Modeling, Data Flow Diagrams (DFDs), Systems Analysis, Data Modeling, Digital Transformation, Business Process, Risk Management, Workflow Management, Systems Architecture, Business Analysis, Solution Design, Enterprise Resource Planning, Information Technology, Process Flow Diagrams, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication
中级 · 课程 · 1-4 周

您将获得的技能: User Accounts, Technical Support and Services, User Provisioning, Virtual Private Networks (VPN), VPN Clients, Authentications, Encryption, Data Sharing
中级 · 课程 · 3-6 个月

您将获得的技能: Apple software proficiency, Mac OS, User Accounts, System Support, Software Installation, Apple Hardware proficiency, File Management, System Configuration, Technical Support, General Networking, Data Storage, Data Management, Network Administration, Computer Networking, Encryption
中级 · 课程 · 1-3 个月

您将获得的技能: Computer Hardware, Operating Systems, Desktop Support, Databases, Hardware Troubleshooting, Information Technology, Technical Support, Computer Systems, System Configuration, Information Systems Security, General Networking, Networking Hardware, Application Deployment, Wireless Networks, Security Awareness, Software Installation, Computer Networking, Computer Security Awareness Training, Data Storage, Peripheral Devices
初级 · 课程 · 3-6 个月

您将获得的技能: Operating System Administration, Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Software Installation
初级 · 专业证书 · 3-6 个月

您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Service Management, Security Management, Technical Services, Enterprise Architecture, Managed Services, Risk Management Framework, IT Security Architecture, Capacity Management, Release Management, Incident Management, Service Level
中级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 医疗程序和 Regulator, 云计算, 信息隐私, 数据安全, 医疗记录, 健康信息管理, 遵守《健康保险便携性和责任法案》(HIPAA), Encryption, 安全意识, 网络攻击, 患者安全, 医疗保健, 个人身份信息, 医疗隐私
初级 · 课程 · 1-4 周

您将获得的技能: Closing (Sales), Sustainable Business, Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
初级 · 专业证书 · 3-6 个月

您将获得的技能: Unix, 操作系统, 系统管理, 网络故障排除, Unix 命令, Microsoft Windows, 系统配置, 防火墙, 命令行界面, 移动安全, 系统支持, 软件安装, 恶意软件保护, Encryption, 服务台支持, 信息技术, Mac OS, Linux, 技术支持, Network Security
中级 · 课程 · 1-3 个月

您将获得的技能: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
初级 · 课程 · 1-4 周

您将获得的技能: Computer Hardware, Hardware Architecture, Data Storage Technologies, System Configuration, Computer Architecture, Operating Systems, Software Installation, Peripheral Devices, Computer Displays
攻读学位
初级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking
初级 · 课程 · 1-4 周