IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

您将获得的技能: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting Languages, Scripting, Data Structures, Debugging
初级 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: 生成式人工智能, 客户支持, 用户关系管理, 亚马逊网络服务, 问题管理, 沟通, 根源分析, 技术支持, 云服务, 云计算解决方案, 创新, 语言交流技能, 协作, 建立客户关系, 自动化, 事件管理, 云安全
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, Linux, Authorization (Computing), System Configuration, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, Service Management, OS Process Management
中级 · 课程 · 1-4 周

您将获得的技能: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Security Controls, Information Systems, IT Infrastructure, Auditing, Patch Management
中级 · 课程 · 1-4 周

Illinois Tech
您将获得的技能: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management
攻读学位
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption, Command-Line Interface
中级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
初级 · 课程 · 1-4 周

您将获得的技能: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Python Programming, Application Development, Microsoft Office, Linux, Microsoft Windows, Mac OS
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Ubuntu, Linux, Bash (Scripting Language), Linux Commands, Command-Line Interface, Unix Commands, Operating System Administration, File Management, Red Hat Enterprise Linux, Software Installation, System Configuration
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, User Accounts, Operating System Administration, Linux, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Data Storage Technologies
中级 · 课程 · 1-4 周

您将获得的技能: Linux Administration, Linux, System Configuration, Operating System Administration, Systems Administration, File Systems, Virtualization, File Management, Virtual Machines, Information Technology, Data Storage Technologies, Technical Communication
高级设置 · 课程 · 1-3 个月