Creating confident, AI-enabled selling practices requires more than adopting new tools; it requires understanding how conversational signals translate into actionable insight. In this hands-on, intermediate-to-advanced course, learners explore how conversational-AI plugins and AI meeting assistants support discovery calls by surfacing signals related to engagement, sentiment, intent, and deal momentum. Through short instructional videos, guided Coach dialogues, focused readings, hands-on learning activities, and scenario-based assessments, learners practice interpreting AI-generated call outputs and extracting meaningful deal-progress indicators.
Rather than treating AI outputs as conclusions, learners develop an insight-first mindset that emphasizes context, interpretation, and professional judgment. The course focuses on using conversational AI as decision support, helping sellers recognize patterns, ask better questions, validate assumptions, and evaluate next steps responsibly. Designed for experienced sellers and sales leaders, this course builds confidence in applying conversational AI within real sales workflows, strengthening discovery conversations, improving deal evaluation, and reinforcing seller accountability in AI-supported decision-making.
Creating confident, AI-enabled selling practices requires more than adopting new tools; it requires understanding how conversational signals translate into actionable insight. In this hands-on, intermediate-to-advanced course, learners explore how conversational-AI plugins and AI meeting assistants support discovery calls by surfacing signals related to engagement, sentiment, intent, and deal momentum. Through short instructional videos, guided Coach dialogues, focused readings, hands-on learning activities, and scenario-based assessments, learners practice interpreting AI-generated call outputs and extracting meaningful deal-progress indicators.
Rather than treating AI outputs as conclusions, learners develop an insight-first mindset that emphasizes context, interpretation, and professional judgment. The course focuses on using conversational AI as decision support, helping sellers recognize patterns, ask better questions, validate assumptions, and evaluate next steps responsibly. Designed for experienced sellers and sales leaders, this course builds confidence in applying conversational AI within real sales workflows, strengthening discovery conversations, improving deal evaluation, and reinforcing seller accountability in AI-supported decision-making.
涵盖的内容
5个视频4篇阅读材料4个作业
显示有关单元内容的信息
5个视频•总计30分钟
Welcome: Why Discovery Calls Need AI Support•4分钟
How Predictive Lead Scoring Interprets Conversational-AI Signals •6分钟
From Conversation Signals to Predictive Lead Scoring•7分钟
What AI Meeting Assistants Actually Extract from Calls•8分钟
Congratulations and Continuous Journey•5分钟
4篇阅读材料•总计22分钟
What is Improving Customer Sentiment with AI•6分钟
Walkthrough: Mapping Conversational-AI Signals to Lead Scoring Insights •5分钟
What is Conversation Intelligence?•6分钟
Walkthrough Guide: Extract Deal-Progress Indicators from a Discovery Call Overview •5分钟
4个作业•总计65分钟
Graded Assessment: Evaluating Deal Progress Using AI Insights•20分钟
Hands-on Activity: Mapping Conversational-AI Features to Predictive Lead Scoring•20分钟
Interpreting Conversational-AI Signals•5分钟
Hands-on Activity: Extract Deal-Progress Indicators from a Sample Call•20分钟
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