This course focuses on applying analytics techniques to real HR challenges. You'll learn to track workforce metrics, identify talent risks, analyze engagement drivers, and support data-informed decisions.
You'll begin by building workforce dashboards using core HR metrics such as time-to-hire and absenteeism. You'll then analyze talent-management data to identify retention risks and high-potential employees. The course also introduces structured problem-solving methods, including root-cause analysis for workforce challenges.
You’ll practice decision-making using weighted matrices and learn to measure engagement using survey data. A Generative AI literacy module demonstrates how AI tools can support analytics workflows and insight generation. The course concludes with a hands-on project building a workforce health dashboard.
This course is ideal for professionals who want to move from reporting HR data to using analytics for decision-making and workforce planning.
In this module, you'll apply your understanding of what time-to-hire, absenteeism rate, and internal mobility rate actually measure—and why each tells a different story about workforce health. Through a discovery role play, you'll confront a dashboard that looks fine but hides critical problems, then build the interpretive skills to read beyond the numbers.
涵盖的内容
3个视频1篇阅读材料
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3个视频•总计20分钟
Time-to-Hire: What the Clock Actually Measures•7分钟
Absenteeism and Internal Mobility: Reading the Workforce Health Signals•7分钟
Importing Your HRIS Export: From CSV to Dashboard Data•7分钟
1篇阅读材料•总计5分钟
The Three Metrics Every Workforce Dashboard Needs•5分钟
Visualize Workforce Metrics: Building Your Workforce Dashboard
第 2 单元•小时 后完成
单元详情
In this module, you'll move from understanding metrics to displaying them. Using a sample HRIS export, you'll import data into a dashboard template, map fields to the right widgets, and learn to communicate dashboard insights using AI assistance—while ensuring your interpretations match the actual data.
涵盖的内容
2个视频2篇阅读材料1个作业
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2个视频•总计14分钟
Mapping Fields to Widgets: Making Your Data Visible•7分钟
The Complete Dashboard: Import, Map, Interpret, Communicate•7分钟
2篇阅读材料•总计10分钟
Presenting Dashboard Insights: The 'So What?' Behind the Numbers•5分钟
Career Resources: Building Your People Analytics Practice: Resources & Next Steps•5分钟
1个作业•总计30分钟
Final Assessment•30分钟
Identify Talent Risks
第 3 单元•小时 后完成
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Stop reacting to resignations—start predicting them. You'll learn how the talent-management cycle (attraction, development, retention) reveals where flight risk hides, and you'll practice flagging high-potential employees at risk of leaving using real workforce data in Excel. Using AI tools like ChatGPT, you'll draft defensible risk explanations that give stakeholders what they need to act. Through realistic role plays where you diagnose a colleague's missed risk signals and defend your own assessment to a skeptical VP, you'll develop the analytical skills that turn HR data into retention decisions. Designed for HR professionals, analysts, and anyone responsible for keeping top talent from walking out the door. Basic spreadsheet familiarity helpful; no HR analytics background required.
涵盖的内容
5个视频3篇阅读材料2个作业
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5个视频•总计36分钟
The Talent-Management Cycle: Where Flight Risk Lives•7分钟
Why High Potentials Are High Risks•7分钟
Opening the Dataset: Your First Look at Vantage Logistics (fictitious)•8分钟
From Patterns to Flags: Making the Call•6分钟
The Complete Workflow: From Dataset to Defended Assessment•8分钟
3篇阅读材料•总计15分钟
From Cycle Stages to Risk Signals: What the Data Actually Shows•5分钟
Writing Risk Explanations That Drive Action•5分钟
Building Your Talent Risk Analytics Practice: Resources & Next Steps•5分钟
2个作业•总计60分钟
Identify Talent Risks: Review & Reflection•30分钟
Final Assessment•30分钟
Solve HR Problems
第 4 单元•小时 后完成
单元详情
When sick-leave days spike 62% in one department, your leadership wants answers—not guesses. You'll learn why absenteeism spikes are symptoms that require systematic diagnosis, not single-cause explanations. Using fishbone diagrams in Miro, you'll classify potential causes into categories (People, Process, Policy, Environment, Tools, Management) that prevent tunnel vision and reveal hidden drivers. You'll use ChatGPT to help draft a 150-word reflection explaining why this methodology works—then verify the AI's output matches your actual analysis before sharing with stakeholders. Through realistic role plays where you diagnose a colleague's absenteeism mystery and present your findings to leadership, you'll practice the systematic problem-solving that turns HR data into actionable insights. Designed for HR professionals, people analytics practitioners, and anyone who needs to explain workforce problems without guessing. No analytics background required; access to free Miro and ChatGPT recommended.
涵盖的内容
5个视频3篇阅读材料2个作业
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5个视频•总计33分钟
Why Absence Spikes Are Symptoms, Not Answers•6分钟
The Fishbone Diagram: Organizing Causes into Categories•7分钟
Building Your Fishbone in Miro: Your First Fishbone•7分钟
From Branches to Priorities: Which Causes Matter Most?•6分钟
Using AI to Draft Your Reflection: Complete Workflow•7分钟
3篇阅读材料•总计30分钟
From Symptom to Structure: Preparing Your Fishbone Analysis•10分钟
Writing Reflections That Prove Understanding•10分钟
Building Your Root-Cause Analysis Practice: Resources & Next Steps•10分钟
2个作业•总计60分钟
Root Cause Analysis: Review & Reflection•30分钟
Final Assessment•30分钟
Make Data Decisions
第 5 单元•小时 后完成
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Two candidates. One promotion. How do you decide—and defend your choice? This course teaches you to explain why performance score, tenure, and potential rating each matter for promotion decisions—and why relying on any single input leads to costly mistakes. You'll build a weighted decision matrix that makes trade-offs explicit and defensible. You'll also learn to use AI tools like ChatGPT to draft plain-language recommendations, then verify the AI's output matches your actual data. Through realistic role plays where you present to a promotion committee and coach dialogues where you navigate political pressure, you'll practice making evidence-based decisions that hold up to scrutiny. Designed for HR professionals and team leads. Basic spreadsheet familiarity helpful. Access to free ChatGPT or Claude recommended.
涵盖的内容
5个视频3篇阅读材料1个作业
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5个视频•总计32分钟
Performance Score: What It Captures and What It Misses•7分钟
Tenure and Potential: The Other Inputs That Matter•7分钟
Building a Weighted Decision Matrix: Setting Up the Framework•6分钟
Applying Weights: When Performance Matters More (or Less)•6分钟
The Complete Matrix: From Scores to Recommendation•7分钟
3篇阅读材料•总计15分钟
The Three Inputs That Should Drive Promotion Decisions•5分钟
Communicating Promotion Decisions: To the Winner and the Others•5分钟
Building Your People Analytics Practice: Resources & Next Steps•5分钟
1个作业•总计30分钟
Final Assessment•30分钟
Measure Engagement Drivers
第 6 单元•小时 后完成
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When your CEO asks "Is our engagement score good or bad?"—can you answer with confidence? This course teaches you to build a trustworthy engagement index that combines favorability, participation rate, and eNPS into a single picture executives can act on. You'll learn why participation rate determines whether your data is reliable, how to identify the two drivers that need the most attention, and how to document findings in stakeholder-ready language using AI assistance. Through realistic role plays where you defend your methodology to skeptical VPs and coach dialogues where you navigate competing priorities, you'll develop the evidence-based communication skills that distinguish analysts who influence decisions from those who just report numbers. Designed for HR professionals who want to move beyond survey administration to strategic workforce insight. Basic spreadsheet familiarity helpful; access to free ChatGPT or Claude recommended.
涵盖的内容
5个视频3篇阅读材料1个作业
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5个视频•总计34分钟
The Three Pillars of an Engagement Index•7分钟
Why Participation Rate Is Your Trust Indicator•6分钟
Building Your Engagement Calculator•6分钟
Identifying Your Focus Areas•6分钟
The Complete Workflow: From Data to Documented Recommendation•9分钟
3篇阅读材料•总计30分钟
From Survey Responses to Engagement Index•10分钟
Documenting Engagement Findings for Stakeholders•10分钟
Building Your People Analytics Practice: Resources & Next Steps•10分钟
1个作业•总计30分钟
Final Assessment•30分钟
GenAI Literacy: AI-Assisted People Analytics
第 7 单元•小时 后完成
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This module introduces learners to the practical integration of generative AI in people analytics workflows. Building on prior courses, it emphasizes how AI can accelerate formula creation, visualization selection, and root-cause brainstorming while requiring careful human oversight. Learners will explore effective prompting strategies, evaluate AI-generated outputs for accuracy and relevance, and document human judgment alongside machine assistance.
Through videos, readings, demonstrations, and applied activities, participants will gain the skills to use AI as a supportive tool—enhancing efficiency and insight generation without compromising rigor or organizational context.
涵盖的内容
3个视频1篇阅读材料2个作业
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3个视频•总计27分钟
AI as Your Analytics Co-Pilot•4分钟
AI Tools for People Analytics Tasks•8分钟
Using AI to Accelerate Analytics Workflows•15分钟
1篇阅读材料•总计10分钟
AI Prompting Best Practices for HR Analytics•10分钟
2个作业•总计150分钟
Hands-on Activity: AI-Augmented Analysis •120分钟
AI Literacy for People Analytics •30分钟
Project Module: Workforce Health Dashboard
第 8 单元•小时 后完成
单元详情
In this project, you'll apply the full range of analytics skills from Long Course 2 to assess the overall health of a fictional organization's workforce. This mirrors the real work of people analytics professionals: synthesizing multiple data sources to provide leadership with a clear picture of organizational health and actionable recommendations.
The deliverable you create—a workforce health report—is the type of artifact you would present to HR leadership or include in a portfolio when interviewing for people analytics roles.
涵盖的内容
2篇阅读材料1个作业
显示有关单元内容的信息
2篇阅读材料•总计20分钟
Workforce Health Dashboard— Overview & Instructions•10分钟
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