Master the analytical skills that transform raw user data into strategic retention insights. This course empowers product analysts and data professionals to move beyond surface-level metrics and uncover the fundamental drivers of customer behavior.
Analyze Churn, Design Onboarding Success
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您将学到什么
Effective churn analysis goes beyond surface metrics to uncover behavior patterns and system frictions driving attrition.
Well-defined success criteria balance goals and counter-metrics to avoid side effects and ensure overall performance.
Data-driven product choices require converting business goals into clear, measurable outcomes that can be tracked.
Cohort segmentation exposes distinct user behaviors, enabling targeted retention strategies over generic solutions.
您将获得的技能
- Descriptive Analytics
- Employee Onboarding
- Key Performance Indicators (KPIs)
- Data-Driven Decision-Making
- Performance Metric
- Trend Analysis
- Benchmarking
- Performance Measurement
- Customer Success Management
- Analysis
- Root Cause Analysis
- Customer Insights
- Customer Retention
- Pareto Chart
- Data Analysis
- Business Metrics
- Product Development
- Customer Analysis
要了解的详细信息
了解顶级公司的员工如何掌握热门技能
积累特定领域的专业知识
本课程是 Product Intelligence: Unlock Insights for Product Success 专项课程 专项课程的一部分
在注册此课程时，您还会同时注册此专项课程。
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书
该课程共有2个模块
Learners will systematically examine customer churn data using Pareto analysis and cohort segmentation to identify underlying behavioral patterns and system-level friction points that drive user attrition.
涵盖的内容
2个视频2篇阅读材料2个作业
Learners will develop comprehensive success criteria frameworks with specific KPIs, counter-metrics, and target thresholds for onboarding features that prevent unintended consequences and ensure holistic performance measurement.
涵盖的内容
1个视频2篇阅读材料3个作业
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When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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