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学生对 University of California, Irvine 提供的 The Art of Negotiation 的评价和反馈

4.5
3,064 个评分

课程概述

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

热门审阅

SE

Sep 4, 2015

succinct, down-to-earth and focused on the essentials - just what I wanted and got! However, certainly no substitute for a negotiation course e.g. as part of an MBA. Overall a bit colourless.

VU

Sep 9, 2015

Best short and brief video as well as presentations. It helped me lot to learn new styles and approches towards "negotiations" which is part of daily life these days. Thanks to the team and Coursera.

筛选依据:

401 - The Art of Negotiation 的 425 个评论(共 524 个)

创建者 JOCELYNE H

Dec 17, 2020

Some questions in quizzes test English more than what we learned about negotiation

创建者 María A A G

Mar 25, 2016

Good resources and material for self study. The Guest separe was very interesting.

创建者 Fang S

Mar 16, 2018

I hope there are more real-life case studies involved. But it is good in general.

创建者 Paora S

Nov 28, 2015

enjoyed this, as well as finding out I dont know as much as what I thought i did

创建者 Chong F M

Jul 25, 2020

Providing some real life examples so the students can relate to the points

创建者 M.R.S.Suryanarayana R

May 30, 2020

every professional must know the fundamental principles of negotiation.

创建者 Patrik

May 20, 2020

There was a lot of useful information. I am glad for this opportunity.

创建者 An N

Nov 26, 2015

This course has a lots of knownledge and well-structured contents.

创建者 sangeetha b

Nov 6, 2019

Request you to include some successful case studies as reference.

创建者 John M

Sep 27, 2021

I liked learning the " structural formalization" of Negotiation.

创建者 Юлдашева Д А

Oct 22, 2024

видео и презентации если бы перевели на русский было бы здорово

创建者 Monicaraj R

Sep 29, 2021

Would have been must better with real-time interactive examples

创建者 Francos G S A

Nov 18, 2020

Not an easy course as one might think... Very helpful indeed

创建者 Amit P

Sep 21, 2016

good all to gather but looking for more interesting skills

创建者 Roman S

Aug 3, 2016

Very informative for expanding my skills and terminology.

创建者 Aman G

Mar 13, 2019

Covers all the basics well. Good for a four week course.

创建者 Rufaida A

Jun 10, 2020

Short videos and slides provided makes learning easier

创建者 ANDERSON M

Mar 16, 2022

The tautor is very good and she unders how to teach.

创建者 Christos N

Dec 29, 2020

Satisfing content. Good structure.

Need more visuals.

创建者 GARRY H

Oct 29, 2020

a good fun course with useful insights to negotiation

创建者 Patrick A

Aug 11, 2017

Perfectly executed, easy to grasp and makes you feel

创建者 Patrick C

Sep 22, 2015

Very informative and easy to understand instructor.

创建者 André L S d P

Mar 22, 2017

Great course !!! Lot's of interesting information.

创建者 WEFA Q D W

Feb 3, 2019

A GREAT WAY TO LEARN BUSINESS NEGOTIATION SKILLS.