This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.
通过 Coursera Plus 提高技能,仅需 239 美元/年(原价 399 美元)。立即节省

您将学到什么
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
您将获得的技能
- Business Systems Analysis
- Process Improvement
- Business Workflow Analysis
- Stakeholder Engagement
- Workflow Management
- Diagram Design
- Business Analysis
- Business Management
- Process Management
- Project Scoping
- Business Process Management
- Stakeholder Communications
- System Design and Implementation
- Service Design
- Data Flow Diagrams (DFDs)
要了解的详细信息
了解顶级公司的员工如何掌握热门技能

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自 2021开始学习的学生
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学生评论
- 5 stars
77.86%
- 4 stars
15.57%
- 3 stars
5.73%
- 2 stars
0.81%
- 1 star
0%
显示 3/122 个
AM
已于 Dec 28, 2024审阅
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
SG
已于 Oct 13, 2025审阅
One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.
HK
已于 Jan 28, 2026审阅
IT was a very knowledgeable course with detailed overview of Business Process Modelling.
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