This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.
通过 Coursera Plus 提高技能,仅需 239 美元/年(原价 399 美元)。立即节省

您将学到什么
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
您将获得的技能
- Process Management
- Data Flow Diagrams (DFDs)
- Stakeholder Engagement
- Workflow Management
- Business Process Management
- Business Workflow Analysis
- Stakeholder Communications
- Business Systems Analysis
- Diagram Design
- Project Scoping
- Business Analysis
- Process Improvement
- Business Management
- Service Design
- System Design and Implementation
要了解的详细信息
了解顶级公司的员工如何掌握热门技能

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学生评论
- 5 stars
77.86%
- 4 stars
15.57%
- 3 stars
5.73%
- 2 stars
0.81%
- 1 star
0%
显示 3/122 个
AS
已于 Jan 9, 2025审阅
This course has opened new doors for me. It is basically something I have wanted to start learning for so long, and I did not know where to begin.
AM
已于 Dec 28, 2024审阅
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
RK
已于 Dec 18, 2023审阅
Use scenarios to explain to the models if can like scenarios. and try to cover basic rules of BPMN 2.0
¹ 本课程的部分作业采用 AI 评分。对于这些作业,将根据 Coursera 隐私声明使用您的数据。







