Successful deals don’t end with a proposal — they begin with shared understanding. In this hands-on course, learners develop the skills to co-create success plans with prospects through structured collaboration. You’ll practice facilitating joint problem-solving workshops, using techniques like fishbone diagrams to surface root causes and critical risks. Then, you’ll translate those insights into clear mitigation steps and measurable outcomes documented in a statement of work. Through realistic scenarios, guided walkthroughs, and non-technical hands-on activities, you’ll learn how to move from discussion to agreement with confidence. Designed for intermediate and advanced professionals involved in solution design and client engagement, Co-Create Success Plans builds confidence in leading collaborative conversations that align teams, reduce risk, and set engagements up for success.
In this lesson, you will practice leading a collaborative workshop that surfaces risks and align the prospect around a shared success plan.
涵盖的内容
3个视频2篇阅读材料2个作业
显示有关单元内容的信息
3个视频•总计14分钟
Welcome to Co-Create Success Plans•4分钟
Anatomy of a Success Workshop•5分钟
Running a Fishbone Session•6分钟
2篇阅读材料•总计15分钟
Identifying Client Risks•10分钟
Walkthrough: How to Design a Problem-Solving Workshop•5分钟
2个作业•总计21分钟
Hands-On Learning: Design a Problem-Solving Workshop•15分钟
Practice Quiz: Workshop Facilitation Check•6分钟
Document Risks and Outcomes
第 2 单元•小时 后完成
单元详情
In this lesson, you will translate workshop insights into documented mitigation steps tied to measurable outcomes in the statement of work.
涵盖的内容
2个视频2篇阅读材料2个作业
显示有关单元内容的信息
2个视频•总计9分钟
From Root Cause to KPI•6分钟
Next Steps in Co-Creation•4分钟
2篇阅读材料•总计16分钟
Writing Risk-Based Mitigations•10分钟
Walkthrough: How to Draft a Risk-to-Outcome SOW•6分钟
2个作业•总计35分钟
Graded Assessment: Co-Create Success Plans•20分钟
Hands-On Learning: Draft a Risk-to-Outcome SOW•15分钟
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