Cross Functional Collaboration

Cross Functional Collaboration

位教师：Hector Sandoval

4,233 人已注册

包含在 Coursera Plus 中

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1个模块

深入了解一个主题并学习基础知识。

4.7

（103 条评论）

中级等级

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4 小时完成

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1个模块

深入了解一个主题并学习基础知识。

4.7

（103 条评论）

中级等级

推荐体验

4 小时完成

灵活的计划

自行安排学习进度

您将学到什么

Identify challenges, overcome barriers, foster teamwork, and leverage diverse perspectives for effective cross-functional collaboration.
Learn techniques to enhance communication, establish clear channels, and promote active listening and feedback within cross-functional teams.
Strengthen problem-solving skills, analyze different perspectives, and make informed decisions within collaborative efforts.
Utilize techniques for collaborative problem-solving, decision-making, consensus-building, and informed choices as a team.

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作业

6 任务¹

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授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

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Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

该课程共有1个模块

This course equips supervisors and managers with practical strategies for effective cross-functional collaboration. Learners explore methods to overcome communication barriers, foster teamwork, and leverage diverse perspectives to achieve shared organizational goals. Through case studies and group activities, participants develop skills in conflict resolution, consensus-building, and providing constructive feedback.

Designed for professionals with 3–5 years’ experience in leadership, supervision, or project management, the course addresses the realities of working across departments in diverse organizational settings. Participants learn how to improve information sharing, strengthen problem-solving capabilities, and make informed decisions in team-based environments. By the end of the course, learners will be able to manage cross-functional relationships more effectively, promote a culture of trust and cooperation, and apply collaboration techniques that enhance productivity and drive organizational success.

In this module, you’ll learn how to collaborate effectively across functional areas by exploring strategies for overcoming communication barriers, fostering teamwork, and leveraging diverse perspectives to achieve shared goals. You’ll break down key aspects of cross-functional collaboration—from establishing clear communication channels to managing conflict and reaching consensus—and apply proven techniques to promote trust, active listening, and constructive feedback. Through real-world case studies, interactive group exercises, and practical tools, you’ll develop the skills to navigate challenges, resolve disputes, and drive successful outcomes in diverse team environments.

涵盖的内容

26个视频2篇阅读材料6个作业

26个视频总计51分钟

Introduction to the Course and Instructor1分钟
Learning Objectives and Outcomes 0分钟
Overview of Different Functional Areas Within Organizations 1分钟
Common Challenges and Barriers to Cross-Functional Collaboration 2分钟
Specific Examples Highlighting Real-World Collaboration Obstacles 1分钟
Identifying the Role of Entry-Level Supervisors and Managers in Fostering Collaboration 3分钟
Strategies for Creating a Culture of Trust and Cooperation 1分钟
Creating the Right Environment 1分钟
Techniques for Clear and Concise Communication 2分钟
Active Listening and Empathy in Cross-Functional Settings 2分钟
Selecting Appropriate Communication Channels 1分钟
Leveraging Technology for Seamless Information Sharing 1分钟
Recognizing Sources of Conflict in Cross-Functional teams 1分钟
Strategies for Managing and Resolving Conflicts Constructively 2分钟
Developing Negotiation and Problem-Solving Skills 2分钟
Analytical Thinking and Critical Decision-Making in Collaborative Settings1分钟
Brainstorming Techniques for Cross-Functional Teams 1分钟
Evaluating Potential Solutions and Making Informed Decisions 1分钟
Recognizing the Value of Diverse Perspectives in Cross-Functional Teams 1分钟
Creating an Inclusive Environment for Diverse iewpoints 0分钟
Encouraging Creativity and Innovation Through Diverse Thinking 2分钟
Techniques for Integrating Different Perspectives for Better Outcomes 2分钟
Strategies for Fostering Teamwork and Collaboration 1分钟
Promoting a Sense of Shared Purpose and Goals2分钟
Recognizing and Rewarding Collaborative Achievements 3分钟
Recap of Key Takeaways 2分钟

2篇阅读材料总计15分钟

Welcome to the Course: Course Overview5分钟
Additional Resources10分钟

6个作业总计180分钟

Understanding functional areas and challenges30分钟
Effective communication and information sharing30分钟
Managing conflict and problem solving 30分钟
Leveraging diverse perspectives30分钟
Cultivating effective teamwork30分钟
Final Assessment30分钟

位教师

授课教师评分

4.8 (17个评价)

Hector Sandoval

Starweaver

10 门课程121,231 名学生

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Starweaver

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学生评论

4.7

103 条评论

5 stars
73.07%
4 stars
23.07%
3 stars
3.84%
2 stars
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1 star
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显示 3/103 个

已于 Oct 16, 2024审阅

a good one - foster some work essentials that had been disappeared lately in some Orgs

已于 Nov 21, 2024审阅

Enhancing the insight to improve the environment work

已于 May 29, 2025审阅

Amazing course for enhancing collaborative skills and techniques. It has undoubtedly increased my knowledge and perspective against different situations

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