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学生对 Knowledge Accelerators 提供的 Customer Service Fundamentals 的评价和反馈

4.8
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1,855 个评分

课程概述

Launch your career in customer service, no degree required! This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and empathy skills. Get job-ready for roles like Customer Service Specialist, Help Desk Agent, and Support Associate through interactive training and real-world simulations. You’ll Learn How To: • Communicate with clarity and empathy • Resolve customer issues using structured methods • Apply service standards and use ticketing systems • Navigate call flows and CRM tools • Demonstrate traits that drive success Course Features: • Beginner-friendly • Interactive modules • Covers both soft skills and technical tools • Final review to demonstrate mastery • Realistic customer interaction scenarios Who Should Enroll? • Job seekers and career switchers • Students and recent grads • Professionals improving communication and empathy • Anyone preparing for support roles Recommended Background: • No prior experience needed • Basic computer literacy • Interest in customer-facing work Ready to get started? Enroll now and build the confidence to succeed!...

热门审阅

MK

Jul 23, 2019

These course is highly effective at teaching you skills and knowledge that may not be available in other traditional courses, it is also well structured so you can do it at your own time and pace.

TP

Aug 12, 2020

Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.

筛选依据：

351 - Customer Service Fundamentals 的 375 个评论（共 541 个）

创建者 Samuel A

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Apr 11, 2022

Very insightful course.

创建者 Rzgar F

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Mar 27, 2022

best course full skills

创建者 Esther A K

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Nov 22, 2021

Very interesting course

创建者 Paul M

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Sep 28, 2020

Great and user friendly

创建者 Braulio T

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Dec 3, 2021

Relly good, thank you.

创建者 James

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Nov 7, 2020

Learn customer service

创建者 Umair M

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Jul 29, 2019

it was very productive

创建者 Toluwalope O

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Sep 9, 2021

Its An Amazing course

创建者 Joshua Y

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Apr 22, 2020

A wonderful course...

创建者 Rashed S R A K

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May 11, 2020

Great course content

创建者 Esther O

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May 2, 2022

Aweasome experience

创建者 Ricardo

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Oct 24, 2020

Excellent course...

创建者 Lucas S

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Apr 27, 2025

very fast and good

创建者 Nisau O

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Dec 21, 2022

awesome experience

创建者 Karen E

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Jul 26, 2022

Great! and helpful

创建者 Karolina P

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Aug 11, 2019

Highly insightful!

创建者 Juan M R V

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Feb 27, 2025

Esta muy complejo

创建者 Linda U

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Nov 10, 2022

It was insightful

创建者 SHUOHENG M

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Apr 26, 2020

Excellent Course!

创建者 Suliman N

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Nov 5, 2023

very informative

创建者 Awais I

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Nov 20, 2022

Best Ever Course

创建者 Yetunde O

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Nov 14, 2022

very good course

创建者 Mini S

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Jul 20, 2021

Excellent Course

创建者 Ahmed S A

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Jun 22, 2021

very good corse