学生对 Knowledge Accelerators 提供的 Customer Service Fundamentals 的评价和反馈
课程概述
热门审阅
MK
Jul 23, 2019
These course is highly effective at teaching you skills and knowledge that may not be available in other traditional courses, it is also well structured so you can do it at your own time and pace.
TP
Aug 12, 2020
Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.
151 - Customer Service Fundamentals 的 175 个评论（共 541 个）
创建者 Haider A S
•May 17, 2020
One of great courses and so many assignments, i learned much of it and so happy to receive my certification
创建者 bhupesa p
•Feb 16, 2020
Its unbelievable, I feel, this course improve my soft skill and confidence. Thanks coursera and thanks IBM.
创建者 Abhijit S
•Dec 24, 2021
All learning point & assignments are very helpful to our day to dat activity & increase our knowledge
创建者 Blessing A
•Jul 16, 2023
This course is very detailed, easy to understand and has definitely made me a better Customer Service Rep
创建者 Liz M
•Nov 14, 2021
I really enjoyed this course. I will recommend. You will learn a whole other level of customer service !
创建者 Amarachi U
•Apr 22, 2023
I really acquired a lot of knowledge and learnt new skills in other to become a customer service agent.
创建者 Anne O
•Apr 9, 2022
very happy i took this course, it has really broaden my scope and awareness regarding customer service.
创建者 Sibulelo S
•Aug 12, 2021
very useful cause I'm doing the job I really enjoyed the course thanks a lot for this opportunity given
创建者 Lorrence M A
•Aug 27, 2020
Excellent course to learn new skills as well as collaborating with students to learn and sharing ideas.
创建者 Efraín C B
•Apr 13, 2022
It is a very complete course I learned a lot about how to deal with costumers, and being a good agent.
创建者 Adeyemi I
•Aug 29, 2022
What a great opportunity! I'm happy I took this course, it's such a incredible learning experience.
创建者 Allan L C C
•Aug 2, 2021
It is a very good course , you can learn a lot about costumer services and have and deep knowledge.
创建者 WILLIAM R L
•Aug 14, 2020
Importante que pueda tener la certificación por parte de una empresa de gran importancia como IBM.
创建者 FJ C
•Jun 9, 2023
It was a great experience attending the course. I learned a lot and i am happy i did it.
Thank you
创建者 Glory E
•May 26, 2022
This was a very detailed and awesome learning experience of Customer Service Fundamentals for me.
创建者 Rahul V
•May 12, 2021
Very useful learning that can be applied in day to day work. The teaching methodology is awesome.
创建者 Andrea P
•Oct 6, 2019
great course and great/clear videos, explanations and excercise to develop these essential skills
创建者 Mariyam F S
•Aug 1, 2019
An excellent experience and in-depth learning about customer relationship and engagement process.
创建者 bomb b
•Jan 15, 2024
VERY in depth almost like a complete college course, I was very impressed with the information!!
创建者 Chisom U
•Apr 27, 2022
This course is very educating and insightful. I enjoyed every lesson that was taught. Keep it up
创建者 Onukaogu K O
•Mar 11, 2022
I really enjoyed this learning process and I look fort taking other courses as soon as possible.
创建者 Lal P C
•Jul 18, 2019
Really very nice course . Which give details description of Customer Service and it's aspects.
创建者 Fabíola O
•Jul 27, 2020
curso muito bom, bem explicativo e detalhado, ganhei auxilio financeiro, e estou muito grata.
创建者 Julian K
•May 9, 2019
It is very helpful and i would recommend that everyone gets an opportunity to do this course.
创建者 Febriana K
•Sep 12, 2022
This course is amazing, it helps you learned a lot about customer service field. Thank you.