学生对 Knowledge Accelerators 提供的 Customer Service Fundamentals 的评价和反馈
课程概述
热门审阅
MK
Jul 23, 2019
These course is highly effective at teaching you skills and knowledge that may not be available in other traditional courses, it is also well structured so you can do it at your own time and pace.
TP
Aug 12, 2020
Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.
176 - Customer Service Fundamentals 的 200 个评论（共 541 个）
创建者 milenaguila 6
•Jan 6, 2022
Es muy bueno el curso ya que le enseña como afrontar las llamadas de clientes insatisfechos.
创建者 Amron D B
•Feb 22, 2020
I have so many knowledge i got here in Coursea. Thanks so much for being as Onliner student.
创建者 Yuddely D L A L D
•Apr 9, 2022
thnks for the opportunity to learn through this course about customer service fundamentals.
创建者 Santana I B
•Aug 19, 2021
I enjoyed taking this course. The information shared was fact based and easy to understand.
创建者 Tonia J
•Feb 21, 2021
I like the pop up quiz during the video's. The instructor is easy to listen to and follow.
创建者 Hugo E G L
•Dec 25, 2019
Great one! It has all the foundational skills that a customer service representative needs.
创建者 Mariya H
•Sep 12, 2019
Helped me identify weak areas and improve them by taking quizzes and assignments seriously!
创建者 Ahmed I
•Sep 24, 2019
The modules are very enlightening and educative. I recommend everyone to take this course.
创建者 Udeh C
•May 6, 2022
An amazing course, well detailed and explained.
Big shout out to the awesome instructors!
创建者 Rhythm M
•Apr 12, 2020
A professional course focusing on everything required to become a skilled customer agent.
创建者 Chimwemwe P
•Apr 18, 2024
Very good course with practical examples. I would highly recommend to all professionals
创建者 Alison C
•Jan 27, 2022
Excelente curso , en el aprendes las cosas mas fundamentales en el servicio al cliente
创建者 ALEJANDRO D L G M
•Jan 18, 2021
Excellent Overall view into the Customer Engagement Specialist Role! Great Experience.
创建者 Nnopu C
•Nov 16, 2022
it is such a great and awesome course full of wonderful teaching. I loved it so much
创建者 Kristin D
•Sep 28, 2020
Great information and very helpful that I can use with my team of call center agents
创建者 Ogunga A O
•Apr 8, 2020
It's a wonderful experience taking this course... it's the best you can be part of.
创建者 Nma W
•Sep 28, 2023
It was wholesome. The materials, tutors, everything. Clear, concise and complete.
创建者 Obasi e
•May 1, 2022
This is a wonderful course to enlighten you of several scopes of Customer support.
创建者 Mercy O
•Apr 8, 2021
Best customer experience course. I enjoyed it and would recommend it all the time.
创建者 Alvi R
•Apr 20, 2020
It is quite a detailed and insightful course. I personally do recommend it to all.
创建者 Roman A
•Mar 20, 2023
very helpful for those people who willing to learn about Customer Service Support
创建者 Grace N
•Jun 5, 2022
It was a wonderful experience. Thank you, Coursera for giving me the opportunity.
创建者 Thea K
•Apr 2, 2024
The course was very helpful I learn a lot new things.it was a good experience.
创建者 Sandra S
•Sep 13, 2022
I really liked this course. Good instruction and I learned a lot. Thank you!
创建者 Adaobi I
•Apr 16, 2022
The course is detailed and easy to assimilate. Thanks so much for impacting.