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Fundamentals of Digital Transformation

Fundamentals of Digital Transformation

本课程是多个项目的一部分。

位教师：Reed H. Harder

1,783 人已注册

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7个模块

深入了解一个主题并学习基础知识。

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1 周完成

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7个模块

深入了解一个主题并学习基础知识。

24 条评论

初级等级

推荐体验

1 周完成

在 10 小时一周

灵活的计划

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12 项作业

授课语言：英语（English）

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该课程共有7个模块

The Fundamentals of Digital Transformation course introduces the technologies, strategies, and business models driving digital innovation. Participants will explore key concepts such as cloud computing, artificial intelligence (AI), the Internet of Things (IoT), automation, and data-driven decision-making, learning how these tools reshape industries and enhance customer experiences. Through case studies, interactive activities, and role-play exercises, students will analyze real-world examples of digital transformation in companies like Microsoft, Starbucks, JPMorgan Chase, and Dell. The course also examines ethical considerations, privacy concerns, and organizational challenges, helping participants develop strategies for implementing digital solutions while addressing leadership resistance and compliance requirements. By the end of this course, learners will gain a practical understanding of digital transformation frameworks, enabling them to drive innovation, optimize operations, and remain competitive in an increasingly digital economy.

单元详情

涵盖的内容

4篇阅读材料1个作业

Digital transformation is reshaping industries by integrating technology into all areas of business operations. It is about adopting new technologies and a fundamental shift in how companies operate and deliver value. This unit introduces key concepts, challenges, and opportunities in digital transformation, setting the stage for deeper exploration in the following lessons.

涵盖的内容

2篇阅读材料2个作业

Technology is at the heart of digital transformation, enabling businesses to improve efficiency, scalability, and customer engagement. Cloud computing, the Internet of Things (IoT), and automation are the most influential technologies reshaping industries today. Cloud computing provides the infrastructure to store and analyze vast amounts of data, while IoT connects physical devices to generate real-time insights. Automation streamlines operations, reducing human intervention and increasing efficiency. Understanding how these technologies interact is essential for any digital transformation initiative. This unit explores their impact and how organizations like Microsoft have leveraged them to become market leaders. You will use hands-on activities and role-playing to give you insight into designing cloud-based systems and applying these technologies in real-world business scenarios.

涵盖的内容

2篇阅读材料2个作业

The customer experience is a key driver of digital transformation. Companies are leveraging AI, big data, and automation to personalize interactions, streamline service delivery, and create seamless omnichannel experiences. In this unit, you’ll examine how businesses transform customer interactions using technology and develop a strategy for enhancing the customer journey through digital means.

涵盖的内容

2篇阅读材料2个作业

Beyond technology, digital transformation redefines how businesses generate revenue and create value. Companies are adopting new digital-first business models, from subscription-based services to platform economies. In this unit, you'll explore the evolution of business models in the digital age and how organizations can remain competitive.

涵盖的内容

2篇阅读材料2个作业

As businesses embrace digital transformation, ethical considerations and security risks emerge. Companies must navigate data privacy laws, AI bias, and cybersecurity threats to ensure responsible digital practices. This unit, you will delve into ethical dilemmas and regulatory frameworks that shape the digital landscape.