This comprehensive course is for product managers, ML engineers, and technical leads responsible for transforming LLM concepts into reliable, cost-effective production services. In today's AI-driven landscape, building a functional model is only the beginning. You will learn the complete framework for measuring, documenting, and optimizing LLM applications to ensure that they deliver real business value efficiently and consistently.
The course begins by grounding you in product-centric development, teaching you to create a clear Product Requirements Document (PRD) that defines scope, MVP features, and success metrics. You'll evaluate features against acceptance criteria to identify gaps and validate user requirements. You will evaluate Zero-Shot, Few-Shot, and Chain-of-Thought prompt patterns and develop runbooks for vector index management. You will learn to analyze compute-spend reports to propose concrete cost-reduction strategies, such as model quantization, and use value-stream mapping to identify and eliminate inefficiencies in your development and release pipelines.
This module teaches how to prevent LLM failures—like "hallucinated" advice—through professional product management. You will learn to draft a Product Requirements Document (PRD) as a single source of truth for scope, MVP features, and success metrics. The curriculum transitions from planning to validation, covering User Acceptance Testing (UAT) based on testable user stories. Through hands-on activities, you’ll draft a PRD for an HR chatbot and test for dangerous edge cases. By the end, you’ll be equipped to deliver safe, effective AI features that align with your business vision.
涵盖的内容
4个视频2篇阅读材料3个作业1个非评分实验室
显示有关单元内容的信息
4个视频•总计33分钟
Why a PRD is Your First Line of Defense?•9分钟
How to Draft a PRD for an LLM Feature?•7分钟
Why Rigorous Testing is Non-Negotiable?•7分钟
How to Build and Execute a UAT Plan?•10分钟
2篇阅读材料•总计20分钟
Anatomy of a Product Requirements Document•10分钟
Introduction to User Acceptance Testing (UAT)•10分钟
3个作业•总计50分钟
Product Validation Report•30分钟
PRD Components Quiz•5分钟
Hands On Learning: Draft the HR Chatbot PRD•15分钟
1个非评分实验室•总计60分钟
Testing the HR Chatbot•60分钟
Document and Evaluate LLM Prompting Success
第 2 单元•小时 后完成
单元详情
This module provides ML engineers and practitioners with the operational discipline needed to transition LLM prototypes into reliable production services. You will move from "prompt artistry" to prompt science, learning to systematically evaluate and A/B test prompt patterns while balancing response quality, consistency, and token costs. The curriculum focuses on creating professional-grade operational documentation, such as step-by-step run-books for vector index updates, complete with validation checks and rollback procedures. By developing an LLMOps Production-Readiness Toolkit, you will gain the expertise to make data-driven decisions that ensure both high performance and cost efficiency in live AI systems.
涵盖的内容
3个视频3篇阅读材料3个作业
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3个视频•总计28分钟
How to Build a Run-book in Confluence•9分钟
Beyond Guesswork: Evaluating Prompts for Production•6分钟
How to A/B Test Prompts and Analyze Trade-offs?•13分钟
3篇阅读材料•总计20分钟
Anatomy of a Production Run-book•5分钟
A Framework for Prompt Evaluation: Quality, Cost, and Consistency•5分钟
Hands-On Lab: Evaluate Prompts and Outline Findings•10分钟
3个作业•总计65分钟
The LLMOps Production-Readiness Toolkit•30分钟
Draft Your Run-Book•15分钟
Run-Book Essentials•20分钟
Optimize LLM Costs and Streamline Processes
第 3 单元•小时 后完成
单元详情
This module bridges technical execution and operational excellence for ML practitioners. You will master two critical pillars: cost optimization and process streamlining. First, you’ll dive into MLOps financials, learning to dissect compute-spend reports and implement technical optimizations like INT8 quantization to reduce overhead. Next, you will apply Value-Stream Mapping (VSM) to ML pipelines using tools like Miro to visualize workflows and eliminate manual bottlenecks. By the end, you’ll be equipped to design automated, future-state processes that ensure your LLM deployments are fast, cost-efficient, and business-aligned.
涵盖的内容
4个视频2篇阅读材料4个作业
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4个视频•总计21分钟
LLM Costs Spiral Out of Control•6分钟
Propose Model Optimization with Quantization•5分钟
Eliminating Hidden Waste: Boosting Your ML Team's Velocity•5分钟
Create a Current and Future-State Value Stream Map (VSM) •5分钟
2篇阅读材料•总计17分钟
Dissecting Compute-Spend Report•9分钟
The Core Principles of Value-Stream Mapping •8分钟
4个作业•总计70分钟
Optimization and Redesign Proposal•20分钟
Hands-On Learning: Analyzing a Compute-Spend Report for Optimization•15分钟
Draft a Cost-Reduction Pitch•10分钟
Hands-On Learning: Mapping a Sample ML Release Pipeline•25分钟
Conducting a 360-Degree Audit of an LLM-Powered Chatbot
第 4 单元•小时 后完成
单元详情
Step into the role of a senior analyst tasked with overhauling an underperforming and costly LLM chatbot. In this module, you will conduct a comprehensive 360-degree audit to diagnose core issues across product, performance, and process. You’ll define KPIs, perform a feature gap-analysis, run experiments to optimize prompt strategies, and use value-stream mapping and cost modeling to identify savings and efficiencies, delivering actionable recommendations to improve performance, reduce costs, and create a high-value asset for your portfolio.
涵盖的内容
2篇阅读材料1个作业
显示有关单元内容的信息
2篇阅读材料•总计9分钟
Why This Project Matters: From Analyst to Strategist•3分钟
Your Mission: The Chatbot Optimization Audit•6分钟
1个作业•总计120分钟
Project: Conducting a 360-Degree Audit of an LLM-Powered Chatbot•120分钟
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Is Evaluating LLM Performance and Efficiency suitable for non-technical product managers?
Yes. The course balances product and technical topics. Product managers will gain practical tools—PRD templates, acceptance checks, and KPI analysis—while labs and examples explain technical concepts at an applied level. Technical partners may help with any hands-on compute analysis.
What prompt patterns and experiments will I run in this course?
You will compare common patterns such as Zero-Shot, Few-Shot, and Chain-of-Thought using controlled benchmarking workflows. Labs guide you through setting up experiments, measuring KPI changes, and documenting the strategies that work best for specific tasks.
Will I learn concrete ways to reduce LLM costs in production?
Yes. The course covers analyzing compute–spend reports and proposes practical optimizations—model selection, quantization strategies, and pipeline improvements identified via value-stream mapping—so that you can recommend prioritized, actionable cost reductions.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.