Welcome to Human Resources Management Essentials! This course provides you with a comprehensive understanding of the fundamental concepts and practices involved in managing human resources within an ambulatory care practice. This course is designed for entry-level and beginner learners with little or no background in healthcare, but who may be interested in transitioning into the field.
In this course, you will explore the critical role of human resources in healthcare organizations such as understanding HR policy and legal issues, learning strategies for conducting effective interviews, identifying top talent, and making informed hiring decisions. You will delve into change management, discover change leadership models, develop strategies to manage organizational change, and learn how HR supports communication, engagement, and overcoming resistance. You will also gain insights into well-being-centered leadership, including essential skills like active listening, role modeling, and fostering employee strengths.
You will learn about change management, effective interviewing and hiring practices (including giving feedback, goal setting, crucial conversations, and performance reviews), HR policy and legal issues, and strategies for creating a culture of excellence. By the end of this course, you will have developed the skills needed to effectively manage HR functions within an ambulatory medical practice.
There are no specific prerequisites for this program.
In the first module, we will explore HR policies and legal issues that organizations must navigate. You will learn about the key components of HR policies, including employee handbooks, codes of conduct, and anti-discrimination policies. We will also delve into employment laws and regulations that HR professionals need to be familiar with, such as equal employment opportunity, wage and hour laws, and workplace safety regulations. By the end of this module, you will have a comprehensive understanding of HR policy development and the legal framework governing HR practices.
涵盖的内容
10个视频1篇阅读材料1个作业
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10个视频•总计91分钟
Human Resources Fundamentals•2分钟
Role and Function of Human Resources, Part 1•12分钟
Role and Function of Human Resources, Part 2•7分钟
Employment Law, Regulation, and Principals•8分钟
Human Resources Policies and Procedures, Part 1•14分钟
Human Resources Policies and Procedures, Part 2•6分钟
Human Resources Policies and Procedures: Applications, Part 1•10分钟
Human Resources Policies and Procedures: Applications, Part 2•15分钟
Human Resources Policies and Procedures: Applications, Part 3•8分钟
Human Resources Best Practices•9分钟
1篇阅读材料•总计10分钟
Oracle: The Importance of Healthcare Human Resources•10分钟
1个作业•总计60分钟
Module 1 Quiz•60分钟
Interviewing and Hiring
第 2 单元•小时 后完成
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The second module will focus on hiring great employees and helping them succeed. We will cover interviews and the hiring processes, onboarding best practices, and goal setting. We will also discuss tips for more meaningful performance reviews. You will learn effective interviewing techniques, methods for providing constructive feedback to candidates and employees, and strategies for managing crucial conversations related to performance or behavioral issues.
涵盖的内容
8个视频1个作业
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8个视频•总计88分钟
Recruiting, Interviewing, and Hiring Best Practices, Part 1•11分钟
Recruiting, Interviewing, and Hiring Best Practices, Part 2•8分钟
Assessing Candidates and Making Hiring Decisions•11分钟
Onboarding•14分钟
Goal Setting•14分钟
Giving Feedback•11分钟
Making the Most of Performance Reviews, Part 1•13分钟
Making the Most of Performance Reviews, Part 2•5分钟
1个作业•总计60分钟
Module 2 Quiz•60分钟
Change Management
第 3 单元•小时 后完成
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In this module, we will delve into the concept of change management and its significance in organizational success. You will learn about the various stages of change, change models, and strategies for effectively managing change within an organization. We will explore the role of HR in facilitating and supporting organizational change initiatives, including communication, employee engagement, and addressing resistance. By the end of this module, you will have a comprehensive understanding of change management principles and HR's role in driving successful organizational change.
涵盖的内容
7个视频1个作业
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7个视频•总计55分钟
Leading Change•4分钟
Managers and Leaders of Change•10分钟
Models of Change Leadership•10分钟
Setting the Stage: Steps 1-2•9分钟
Deciding What to Do: Steps 3-4•7分钟
Making It Happen: Steps 5, 6, & 7•9分钟
Making it Stick: Step 8•7分钟
1个作业•总计60分钟
Module 3 Quiz•60分钟
Creating a Culture of Employee Wellbeing
第 4 单元•小时 后完成
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The final module of the course will focus on the critical role of HR in creating a culture of excellence within organizations with a focus on employee wellbeing. You will learn how HR can shape organizational culture through talent management, employee engagement initiatives, and fostering diversity and inclusion. We will explore strategies for promoting a positive work environment, enhancing employee morale, addressing burnout and developing a culture that aligns with the organization's values and goals. By the end of this module, you will have gained insights into the HR practices that contribute to creating a culture of excellence.
涵盖的内容
8个视频1次同伴评审
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8个视频•总计43分钟
Becoming a Well-Being Centered Leader•3分钟
Becoming a Well-Being Centered Leader: Why It Matters•7分钟
Does Leadership Really Matter?•5分钟
What Is a Well-Being Centered Leader?•6分钟
What Skills Do I Need as a Well-Being Centered Leader?•5分钟
Key Skills for Well-Being Centered Leaders: Listening and Speaking•6分钟
Key Skills for Well-Being Centered Leaders: Developing a Strengths Focus•4分钟
Key Skills for Well-Being Centered Leaders: Role Modeling, Vulnerability & Disclosure•7分钟
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