Who are the target audience for this course?

<text variant="body1">This course is designed for aspiring Business Analysts who want to start their career in this job role. <text variant="body1">It is also beneficial for current Business Analysts seeking to sharpen their skills.

How long does it take to complete the Professional Certificate?

<text variant="body1">This professional certificate is self-paced, that is, you can allocate your time commitment based on your schedule. <text variant="body1">For example, if you spend 8–10 hours/week, you can complete the program in approximately 3 months. <text variant="body1">If you spend less time, for example,4-5 hours/week, you can complete the program in 6 months.

What background knowledge is necessary?

<text variant="body1">This certificate is suitable for anyone interested in becoming a Business Analyst and does not require any prior experience in the field. <text variant="body1">You should have basic computer literacy and a working knowledge of Office productivity tools, such as Word, Excel, and PowerPoint.

Do I need to take the courses in a specific order?

The courses in this certificate have been designed in a logical sequence. It is recommended that the courses be taken in the order they are presented to derive maximum learning.

What does a business analyst do?

A business analyst identifies business needs, analyzes processes, and recommends solutions to improve efficiency and effectiveness. They also gather and interpret data, communicate with stakeholders, and help implement changes to drive business success.

How does a business analyst contribute to a company’s success?

Business analysts help companies make data-driven decisions, streamline operations, and implement effective solutions, leading to increased productivity, reduced costs, and improved overall performance.

What skills are essential for a business analyst?

Essential skills for a business analyst include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, proficiency in data analysis tools, and a solid understanding of business processes and IT systems.

What will I get if I subscribe to this Certificate?

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Introduction to Business Analysis

通过 Coursera Plus 提高技能，仅需 239 美元/年（原价 399 美元）。立即节省

Introduction to Business Analysis

本课程是 IBM Business Analyst 专业证书的一部分

位教师：Rav Ahuja

52,904 人已注册

包含在中

了解更多

4个模块

深入了解一个主题并学习基础知识。

433 条评论

初级等级

推荐体验

灵活的计划

1 周在 10 小时一周

自行安排学习进度

96%

大多数学生喜欢此课程

4个模块

深入了解一个主题并学习基础知识。

433 条评论

初级等级

推荐体验

灵活的计划

1 周在 10 小时一周

自行安排学习进度

96%

大多数学生喜欢此课程

您将学到什么

Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)
Develop hands-on practical skills and prepare for ECBA certification valued by employers
Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management
Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

您将获得的技能

您将学习的工具

Microsoft Excel

要了解的详细信息

可分享的证书

添加到您的领英档案

作业

10 项作业

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

积累 Business Essentials 领域的专业知识

本课程是 IBM Business Analyst 专业证书专项课程的一部分

在注册此课程时，您还会同时注册此专业证书。

向行业专家学习新概念
获得对主题或工具的基础理解
通过实践项目培养工作相关技能
通过 IBM 获得可共享的职业证书

该课程共有4个模块

As digital transformation accelerates, the demand for proficient business analysts (BAs) is rising. If you want to become a Business Analyst and don’t know where to start, this course is for you.

In this course, you'll learn the fundamentals of business analysis and its significance within organizations. You’ll discover the key responsibilities of a BA and the critical skills and certifications required for success in this field. The course explores the potential career paths and growth opportunities for aspiring business analysts. This course demonstrates real-world scenarios from various industries. It focuses on practical applications, exploring essential processes like gap analysis and gaining familiarity with popular tools used in business analysis. The course also covers digital transformation in business analysis, emphasizing digital strategy, technology assessment, and the role of AI in enhancing BA practices. With a mix of theory, activities, and labs, you'll acquire the expertise needed to excel in business analysis. You'll also gain insights from practitioners on the importance of business analysis and the career journey of a Business Analyst. No prior business analytics experience is required to take this course.

In this module, you will explore the fundamentals of business analysis, including its evolution, importance, and various domains in business analysis across industries. You'll understand the primary responsibilities of a business analyst and the skills required for business analysis. You will also learn about potential career prospects and paths in business analysis and discuss how to become a business analyst, including the education and certification options available for aspiring business analysts.

涵盖的内容

13个视频2篇阅读材料3个作业1个讨论话题4个插件

13个视频总计87分钟

Overview of Professional Certificate5分钟
Course Introduction5分钟
Meet the Experts4分钟
Introduction to Business Analysis 5分钟
Expert viewpoints: Role of Business Analysis in Enterprises 7分钟
Evolution and Importance of Business Analysis 9分钟
Introduction to domains in Business Analysis 8分钟
Responsibilities of a Business Analyst 7分钟
Skills Required for a Business Analyst 7分钟
Expert viewpoints: Most Important Skills for Business Analyst 8分钟
Career Prospects and Career Paths of Business Analysts 7分钟
How to Become a Business Analyst? 7分钟
Expert viewpoints: Career Journey in Business Analysis7分钟

2篇阅读材料总计5分钟

Course Overview3分钟
Summary and Highlights: Basics of Business Analysis2分钟

3个作业总计50分钟

Practice Quiz: Business Analysis Overview10分钟
Practice Quiz: Business Analysts Careers 10分钟
Basics of Business Analysis30分钟

1个讨论话题总计10分钟

[Optional] Interest in Business Analysis10分钟

4个插件总计50分钟

Helpful Tips for Course Completion15分钟
Activity: Aligning Business and Solution Domains 15分钟
Overview of BABOK [Optional]5分钟
Activity: Unlock Your Potential as a Business Analyst15分钟

In this module, you will explore the business analysis process in depth, learning about the essential steps involved. You’ll also gain a solid understanding of the requirement elicitation, including the key steps and strategies for identifying and communicating with stakeholders. Furthermore, you will be introduced to popular tools and techniques used by business analysts, providing you with practical skills to effectively navigate the field of business analysis.

涵盖的内容

9个视频1篇阅读材料3个作业1个讨论话题3个插件

9个视频总计67分钟

Steps in the Business Analysis Process 7分钟
Expert viewpoints: Business Analysis process in companies 7分钟
Introduction to Requirement Gathering 7分钟
Popular Tools in Business Analysis7分钟
Expert viewpoints: Business Analysis Tools in Day-to-Day Life 8分钟
Features of Common Business Analysis Tools7分钟
Expert viewpoints: Usage of tools for Business Analysis 7分钟
Overview of Techniques in Business Analysis9分钟
Expert viewpoints: Usage of techniques for Business Analysis8分钟

1篇阅读材料总计2分钟

Summary and Highlights: Business Analysis Process 2分钟

3个作业总计50分钟

Practice Quiz: Introduction to Business Analysis Process10分钟
Practice Quiz: Tools and Techniques in Business Analysis 10分钟
Business Analysis Process30分钟

1个讨论话题总计15分钟

[Optional] Gathering Requirements15分钟

3个插件总计90分钟

Activity: Requirements Gathering15分钟
Lab: Visualizing and Improving a Business Process30分钟
Lab: Using Tools for Documenting Requirements 45分钟

In this module, you will explore the practical applications of business analysis across various industries, including real-world examples. You will learn about gap analysis and popular tools used in day-to-day business analysis. You’ll also learn how to use Excel for business matrices. Additionally, you will learn about digital transformation in business analysis processes. This will cover digital strategy, technology assessment, and the role of artificial intelligence (AI) in business analysis.

涵盖的内容

9个视频1篇阅读材料3个作业1个讨论话题2个插件

9个视频总计64分钟

Business Analysis in different industries 7分钟
Applications of Business Analysis in Different Industries7分钟
Performing Effective Gap Analysis8分钟
Digital Strategy and Transformation 7分钟
Expert viewpoints Digital Transformation journey 8分钟
Technology Assessment for Digital Transformation 7分钟
Expert viewpoints: Importance of Technology Assessment 7分钟
AI in Business Analysis 7分钟
Expert viewpoints: Leveraging AI in real life business analysis 6分钟

1篇阅读材料总计10分钟

Summary and Highlights: Business Analysis Practical Applications10分钟

3个作业总计50分钟

Practice Quiz: Business Analysis Applications 10分钟
Practice Quiz: Digital Transformation and AI 10分钟
Graded Assignment: Graded Quiz: Business Analysis Practical Applications30分钟

1个讨论话题总计10分钟

[Optional] Impact of AI on the Role of Business Analyst10分钟

2个插件总计70分钟

Lab: Creating a Business Analysis Matrix30分钟
Lab: Evaluating Digital Transformation Scenarios40分钟

In this module, you will complete a final project and will take a final exam to test your knowledge. The module also provides guidance about the next steps after completing this course.

涵盖的内容

2个视频2篇阅读材料1个作业2个插件

2个视频总计12分钟

Course Wrap-up 5分钟
Expert viewpoints: Tips and Advice for a Career in Business Analysis 7分钟

2篇阅读材料总计3分钟

Congratulations and Next Steps2分钟
Team and Acknowledgments1分钟

1个作业总计45分钟

Final Assignment : Introduction to Business Analysis45分钟

2个插件总计121分钟

Project: Streamlining Hospital Operations through Business Analysis120分钟
Glossary: Introduction to Business Analysis1分钟

获得职业证书

将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。

位教师

授课教师评分

(96个评价)

Rav Ahuja

IBM

55 门课程4,934,207 名学生

提供方

IBM

从 Business Essentials 浏览更多内容

状态：预览
Starweaver
Fundamentals of Business Analysis
课程
Packt
The Complete Business Analysis Fundamentals Course
课程
状态：免费试用
Microsoft
Business Analysis Fundamentals
课程
状态：免费试用
SAP
Foundations of Business Analysis
课程

人们为什么选择 Coursera 来帮助自己实现职业发展

Felipe M.

自 2018开始学习的学生

''能够按照自己的速度和节奏学习课程是一次很棒的经历。只要符合自己的时间表和心情，我就可以学习。'

Jennifer J.

自 2020开始学习的学生

''我直接将从课程中学到的概念和技能应用到一个令人兴奋的新工作项目中。'

Larry W.

自 2021开始学习的学生

''如果我的大学不提供我需要的主题课程，Coursera 便是最好的去处之一。'

Chaitanya A.

''学习不仅仅是在工作中做的更好：它远不止于此。Coursera 让我无限制地学习。'

学生评论

5 stars
74.59%
4 stars
19.90%
3 stars
2.51%
2 stars
0.68%
1 star
2.28%

显示 3/433 个

已于 Jan 4, 2025审阅

I think this is too advanced especially those who are beginners.

已于 Feb 5, 2025审阅

I have learnt a new aspects of Business Analyst through Coursera. Thank you for giving such an insight and hand-on experience on software like JIRA, LucidChart, MS Excel, Confluence.

已于 Aug 29, 2025审阅

Very Nice Course...!!! It has definitely updated my knowledge on what Business Analysts do. I really enjoyed this course. And it is a must for people aspiring career in the business analysis field.

查看更多评论

通过 Coursera Plus 开启新生涯

无限制访问 10,000+ 世界一流的课程、实践项目和就业就绪证书课程 - 所有这些都包含在您的订阅中

了解更多

通过在线学位推动您的职业生涯

获取世界一流大学的学位 - 100% 在线

探索学位

加入超过 3400 家选择 Coursera for Business 的全球公司

提升员工的技能，使其在数字经济中脱颖而出

了解更多

常见问题

This course is designed for aspiring Business Analysts who want to start their career in this job role.

It is also beneficial for current Business Analysts seeking to sharpen their skills.

This professional certificate is self-paced, that is, you can allocate your time commitment based on your schedule.

For example, if you spend 8–10 hours/week, you can complete the program in approximately 3 months.

If you spend less time, for example,4-5 hours/week, you can complete the program in 6 months.

This PC is suitable for those aspiring to or currently working in business analysis, including:

Professionals transitioning into a Business Analyst role

Graduates or students interested in pursuing a career in business analysis

Individuals from various backgrounds with an interest in data analysis, IT, and business processes

Anyone seeking to acquire the technical and soft skills needed to excel as a Business Analyst

Business Analysts looking to deepen their expertise in specific areas or topics

Professionals seeking the formal knowledge and skills required for the ECBA certification

The certificate is designed to give you the job-ready skills you need to start your career as a business analyst. This includes a holistic skillset, encompassing skills such as problem-solving, analytical thinking, stakeholder management, communication, and teamwork.

Additionally, the program prepares you for taking the Entry Certificate in Business Analysis (ECBA) exam. Plus, it also helps you with other advanced certifications, like Certification of Capability in Business Analysis (CCBA) and PMI Professional in Business Analysis (PMI/PBA).

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.