As digital transformation accelerates, the demand for proficient business analysts (BAs) is rising. If you want to become a Business Analyst and don’t know where to start, this course is for you.
In this course, you'll learn the fundamentals of business analysis and its significance within organizations. You’ll discover the key responsibilities of a BA and the critical skills and certifications required for success in this field. The course explores the potential career paths and growth opportunities for aspiring business analysts.
This course demonstrates real-world scenarios from various industries. It focuses on practical applications, exploring essential processes like gap analysis and gaining familiarity with popular tools used in business analysis. The course also covers digital transformation in business analysis, emphasizing digital strategy, technology assessment, and the role of AI in enhancing BA practices.
With a mix of theory, activities, and labs, you'll acquire the expertise needed to excel in business analysis. You'll also gain insights from practitioners on the importance of business analysis and the career journey of a Business Analyst.
No prior business analytics experience is required to take this course.
In this module, you will explore the fundamentals of business analysis, including its evolution, importance, and various domains in business analysis across industries. You'll understand the primary responsibilities of a business analyst and the skills required for business analysis. You will also learn about potential career prospects and paths in business analysis and discuss how to become a business analyst, including the education and certification options available for aspiring business analysts.
涵盖的内容
13个视频2篇阅读材料3个作业1个讨论话题4个插件
显示有关单元内容的信息
13个视频•总计87分钟
Overview of Professional Certificate•5分钟
Course Introduction•5分钟
Meet the Experts•4分钟
Introduction to Business Analysis •5分钟
Expert viewpoints: Role of Business Analysis in Enterprises •7分钟
Evolution and Importance of Business Analysis •9分钟
Introduction to domains in Business Analysis •8分钟
Responsibilities of a Business Analyst •7分钟
Skills Required for a Business Analyst •7分钟
Expert viewpoints: Most Important Skills for Business Analyst •8分钟
Career Prospects and Career Paths of Business Analysts •7分钟
How to Become a Business Analyst? •7分钟
Expert viewpoints: Career Journey in Business Analysis•7分钟
2篇阅读材料•总计5分钟
Course Overview•3分钟
Summary and Highlights: Basics of Business Analysis•2分钟
3个作业•总计50分钟
Practice Quiz: Business Analysis Overview•10分钟
Practice Quiz: Business Analysts Careers •10分钟
Basics of Business Analysis•30分钟
1个讨论话题•总计10分钟
[Optional] Interest in Business Analysis•10分钟
4个插件•总计50分钟
Helpful Tips for Course Completion•15分钟
Activity: Aligning Business and Solution Domains •15分钟
Overview of BABOK [Optional]•5分钟
Activity: Unlock Your Potential as a Business Analyst•15分钟
Business Analysis Process
第 2 单元•小时 后完成
单元详情
In this module, you will explore the business analysis process in depth, learning about the essential steps involved. You’ll also gain a solid understanding of the requirement elicitation, including the key steps and strategies for identifying and communicating with stakeholders. Furthermore, you will be introduced to popular tools and techniques used by business analysts, providing you with practical skills to effectively navigate the field of business analysis.
涵盖的内容
9个视频1篇阅读材料3个作业1个讨论话题3个插件
显示有关单元内容的信息
9个视频•总计67分钟
Steps in the Business Analysis Process •7分钟
Expert viewpoints: Business Analysis process in companies •7分钟
Introduction to Requirement Gathering •7分钟
Popular Tools in Business Analysis•7分钟
Expert viewpoints: Business Analysis Tools in Day-to-Day Life •8分钟
Features of Common Business Analysis Tools•7分钟
Expert viewpoints: Usage of tools for Business Analysis •7分钟
Overview of Techniques in Business Analysis•9分钟
Expert viewpoints: Usage of techniques for Business Analysis•8分钟
1篇阅读材料•总计2分钟
Summary and Highlights: Business Analysis Process •2分钟
3个作业•总计50分钟
Practice Quiz: Introduction to Business Analysis Process•10分钟
Practice Quiz: Tools and Techniques in Business Analysis •10分钟
Business Analysis Process•30分钟
1个讨论话题•总计15分钟
[Optional] Gathering Requirements•15分钟
3个插件•总计90分钟
Activity: Requirements Gathering•15分钟
Lab: Visualizing and Improving a Business Process•30分钟
Lab: Using Tools for Documenting Requirements •45分钟
Business Analysis Practical Applications
第 3 单元•小时 后完成
单元详情
In this module, you will explore the practical applications of business analysis across various industries, including real-world examples. You will learn about gap analysis and popular tools used in day-to-day business analysis. You’ll also learn how to use Excel for business matrices. Additionally, you will learn about digital transformation in business analysis processes. This will cover digital strategy, technology assessment, and the role of artificial intelligence (AI) in business analysis.
涵盖的内容
9个视频1篇阅读材料3个作业1个讨论话题2个插件
显示有关单元内容的信息
9个视频•总计64分钟
Business Analysis in different industries •7分钟
Applications of Business Analysis in Different Industries•7分钟
Performing Effective Gap Analysis•8分钟
Digital Strategy and Transformation •7分钟
Expert viewpoints Digital Transformation journey •8分钟
Technology Assessment for Digital Transformation •7分钟
Expert viewpoints: Importance of Technology Assessment •7分钟
AI in Business Analysis •7分钟
Expert viewpoints: Leveraging AI in real life business analysis •6分钟
1篇阅读材料•总计10分钟
Summary and Highlights: Business Analysis Practical Applications•10分钟
3个作业•总计50分钟
Practice Quiz: Business Analysis Applications •10分钟
Practice Quiz: Digital Transformation and AI •10分钟
Graded Assignment: Graded Quiz: Business Analysis Practical Applications•30分钟
1个讨论话题•总计10分钟
[Optional] Impact of AI on the Role of Business Analyst•10分钟
2个插件•总计70分钟
Lab: Creating a Business Analysis Matrix•30分钟
Lab: Evaluating Digital Transformation Scenarios•40分钟
Final Project
第 4 单元•小时 后完成
单元详情
In this module, you will complete a final project and will take a final exam to test your knowledge. The module also provides guidance about the next steps after completing this course.
涵盖的内容
2个视频2篇阅读材料1个作业2个插件
显示有关单元内容的信息
2个视频•总计12分钟
Course Wrap-up •5分钟
Expert viewpoints: Tips and Advice for a Career in Business Analysis •7分钟
2篇阅读材料•总计3分钟
Congratulations and Next Steps•2分钟
Team and Acknowledgments•1分钟
1个作业•总计45分钟
Final Assignment : Introduction to Business Analysis•45分钟
2个插件•总计121分钟
Project: Streamlining Hospital Operations through Business Analysis•120分钟
At IBM, we know how rapidly tech evolves and recognize the crucial need for businesses and professionals to build job-ready, hands-on skills quickly. As a market-leading tech innovator, we’re committed to helping you thrive in this dynamic landscape. Through IBM Skills Network, our expertly designed training programs in AI, software development, cybersecurity, data science, business management, and more, provide the essential skills you need to secure your first job, advance your career, or drive business success. Whether you’re upskilling yourself or your team, our courses, Specializations, and Professional Certificates build the technical expertise that ensures you, and your organization, excel in a competitive world.
I think this is too advanced especially those who are beginners.
K
KS
5·
已于 Aug 29, 2025审阅
Very Nice Course...!!! It has definitely updated my knowledge on what Business Analysts do. I really enjoyed this course. And it is a must for people aspiring career in the business analysis field.
S
SD
4·
已于 Feb 5, 2025审阅
I have learnt a new aspects of Business Analyst through Coursera. Thank you for giving such an insight and hand-on experience on software like JIRA, LucidChart, MS Excel, Confluence.
This course is designed for aspiring Business Analysts who want to start their career in this job role.
It is also beneficial for current Business Analysts seeking to sharpen their skills.
How long does it take to complete the Professional Certificate?
This professional certificate is self-paced, that is, you can allocate your time commitment based on your schedule.
For example, if you spend 8–10 hours/week, you can complete the program in approximately 3 months.
If you spend less time, for example,4-5 hours/week, you can complete the program in 6 months.
Who should take this specialization?
This PC is suitable for those aspiring to or currently working in business analysis, including:
Professionals transitioning into a Business Analyst role
Graduates or students interested in pursuing a career in business analysis
Individuals from various backgrounds with an interest in data analysis, IT, and business processes
Anyone seeking to acquire the technical and soft skills needed to excel as a Business Analyst
Business Analysts looking to deepen their expertise in specific areas or topics
Professionals seeking the formal knowledge and skills required for the ECBA certification
What background knowledge is necessary?
This certificate is suitable for anyone interested in becoming a Business Analyst and does not require any prior experience in the field.
You should have basic computer literacy and a working knowledge of Office productivity tools, such as Word, Excel, and PowerPoint.
Do I need to take the courses in a specific order?
The courses in this certificate have been designed in a logical sequence. It is recommended that the courses be taken in the order they are presented to derive maximum learning.
Will I earn university credit for completing the Specialization?
Not at this time.
What will I be able to do upon completing the Specialization?
The certificate is designed to give you the job-ready skills you need to start your career as a business analyst. This includes a holistic skillset, encompassing skills such as problem-solving, analytical thinking, stakeholder management, communication, and teamwork.
Additionally, the program prepares you for taking the Entry Certificate in Business Analysis (ECBA) exam. Plus, it also helps you with other advanced certifications, like Certification of Capability in Business Analysis (CCBA) and PMI Professional in Business Analysis (PMI/PBA).
What does a business analyst do?
A business analyst identifies business needs, analyzes processes, and recommends solutions to improve efficiency and effectiveness. They also gather and interpret data, communicate with stakeholders, and help implement changes to drive business success.
How does a business analyst contribute to a company’s success?
Business analysts help companies make data-driven decisions, streamline operations, and implement effective solutions, leading to increased productivity, reduced costs, and improved overall performance.
What skills are essential for a business analyst?
Essential skills for a business analyst include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, proficiency in data analysis tools, and a solid understanding of business processes and IT systems.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.