课程概述
热门审阅
SM
Sep 4, 2022
Really good course to learn and understands fundamental things about technical support. Content are world class. Thanks IBM and Skill Network for bringing this course for us.
TL
May 8, 2023
Everything was easy to grasp and understand, and much of the stuff learned corresponded with the work I do currently, so it made my job so much easier to do.
51 - Introduction to Technical Support 的 75 个评论（共 281 个）
创建者 Real N
•Aug 2, 2023
Excelente, una belleza.
Una buena introducción al mundo de la tecnología y del soporte técnico.
Gracias
创建者 Josh N
•Feb 9, 2024
It's a very good introduction on what IT is and what you can expect in your average day on the job!
创建者 ayeshka s
•Nov 3, 2022
This course is a nice straight forward introduction to IT. I thought it was a great place to start
创建者 Daniel S M
•Sep 11, 2024
Muy buen curso para iniciar, y al final la práctica con un sistema de tickets estuvo muy buena.
创建者 Angelica M
•Aug 21, 2025
It is a great beginner's course for someone who has never worked in a technical support role.
创建者 Swervo s
•Feb 26, 2023
Coursed was very informative and helpful. I love being able to complete at my own pace
创建者 Ongani M
•Mar 12, 2025
Very interactive and helpful, I highly recommend all future IT Support professionals
创建者 MANI S A
•Oct 7, 2022
Great course and i learned more about support involved in IT. Thanks for caursera.
创建者 R S (
•Jun 27, 2024
I believe that this course has brought me closer to achieving my primary goal.
创建者 Dony L D
•Jun 26, 2023
it was so fun and informative, this course will be a great help in the future
创建者 Mmaduabuchi O
•Apr 23, 2023
This is a very detailed and engaging course. Cheerful and retable insiders.
创建者 Orji J U
•Jan 31, 2023
Very much outstanding and innovative lessons. looking forward to completion
创建者 ranses s
•Aug 12, 2023
GREAT INFORMATION ON THE I.T. FIELD ,I LEARN SO MUCH HAPPY WITH THE COURSE
创建者 Abinash S
•Jul 29, 2025
nice content for interview and learning new knownledge through coursera.
创建者 Nathanial B
•Jun 27, 2023
this course was very helpful in getting to know more about I.T. support.
创建者 olotu m
•Aug 7, 2024
very amazing course to learn. thanks to the instructors, i gained alot.
创建者 Deepal H
•Mar 8, 2023
The excelent coures. I was studed many morthings. Thanks courser & IBM
创建者 Ansari S Z
•Feb 15, 2023
It was fantastic and interesting. Instructors were very professional.
创建者 Vivek P
•Jul 30, 2022
For Technical Support Engineer fellows, It is best material to learn.
创建者 Olukolade O
•Sep 22, 2022
good customer support, Technical support role; and career path in IT
创建者 Siddhant B U
•Jun 4, 2023
the course is nice, learn a lot information about technical support
创建者 Atief J
•Oct 12, 2023
It was a very well constructed course and I learned a lot from it.
创建者 Salomon S R
•Apr 12, 2023
Great course! It provides a wide vision of all tech support world.
创建者 Alperen D
•Oct 11, 2024
Everything was perfect, I had a lot of fun solving the questions.