This course builds the analytical capabilities needed to measure, interpret, and optimize marketing performance. You'll gain proficiency with essential tools, including Google Analytics 4, Excel pivot tables, Tableau, Power BI, Looker Studio, and BigQuery for data pipeline automation. By the end of this course, you'll be able to design research studies, build executive dashboards, perform regression analysis for attribution, and lead data-driven KPI reviews. These skills prepare you for marketing analyst, business intelligence, and performance marketing roles where data-informed decision-making drives competitive advantage.
Who this is for: Marketing professionals, analysts, business strategists, and emerging leaders looking to leverage data for strategic decision-making. Basic spreadsheet skills are helpful but not required.
This module is for marketers, product managers, and entrepreneurs who need data-driven insights without a big research budget. Learn to design and launch effective surveys that deliver clear, actionable feedback in hours. You will master the distinction between qualitative and quantitative research, learning how leaders like Netflix use surveys to inform decision-making. Step by step, you will construct a well-designed survey, crafting clear questions to capture crucial data for market segmentation. By the end, you will confidently go from a business question to a live survey, gathering targeted market intelligence on demand.
涵盖的内容
2个视频2篇阅读材料2个作业
显示有关单元内容的信息
2个视频•总计13分钟
Why Netflix Doesn't Guess•7分钟
Google Forms: A Practical Walkthrough•6分钟
2篇阅读材料•总计18分钟
The Two Sides of Insight: Qualitative vs. Quantitative•8分钟
The Question-Crafter's Toolbox•10分钟
2个作业•总计45分钟
Customer Demographics Survey Kit•30分钟
Hands-On Learning: Refining and Justifying a Survey•15分钟
Pivot Sales Data
第 2 单元•小时 后完成
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This intermediate module is for marketers, sales coordinators, and analysts needing to analyze, not just view, raw data. The ability to summarize large datasets is critical, and this module demystifies one of Excel’s most powerful tools: the Pivot Table. You will learn to define "correlation" and then, in a hands-on workflow, take a standard sales CSV file and build a pivot table from scratch to summarize performance by region. You will gain the confidence to transform overwhelming data into a clear, actionable sales report for leadership and to understand what the numbers truly suggest.
涵盖的内容
2个视频1篇阅读材料3个作业
显示有关单元内容的信息
2个视频•总计9分钟
How Pivot Tables Fast-Track Your Data•5分钟
From CSV to Pivot Table in Minutes•4分钟
1篇阅读材料•总计6分钟
Spotting Trends: An Introduction to Correlation•6分钟
3个作业•总计55分钟
Regional Sales Report Project•30分钟
Knowledge Check: Data Analysis Kickstart•10分钟
Hands-On Learning: Defining Correlation•15分钟
Read GA4 Traffic
第 3 单元•小时 后完成
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This intermediate module is for marketers and analysts looking to master traffic analysis in Google Analytics 4. Knowing where your audience comes from is essential for smart marketing. This module demystifies GA4 by focusing on core metrics. You will learn to differentiate between a "user" and a "session," navigate the interface to identify your top traffic channels, and interpret data through real-world examples from companies like HubSpot. By the end, you'll be able to produce a clear, concise traffic report and explain its implications, enabling you to deliver actionable insights and make smarter marketing decisions.
涵盖的内容
3个视频1篇阅读材料3个作业
显示有关单元内容的信息
3个视频•总计12分钟
How Top Companies Use Traffic Analysis•4分钟
A Guided Tour of the GA4 Interface•4分钟
Finding Your Top Traffic Channels in GA4•4分钟
1篇阅读材料•总计10分钟
The Core of GA4: Understanding Users vs. Sessions•10分钟
3个作业•总计35分钟
Mini Traffic Report•15分钟
Hands-On Learning: Navigating the Traffic Acquisition Report•15分钟
Knowledge Check: Users, Sessions, and Channels•5分钟
Track Key KPIs
第 4 单元•小时 后完成
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This intermediate module is for aspiring brand managers and marketers who need to translate data into a clear story of brand health. Success is about knowing which numbers matter and what they're telling you. This module provides a practical guide to KPI tracking, helping you develop a repeatable system for monitoring performance. You will learn to define and identify critical brand KPIs—from Share of Voice to website sessions—and pull this data from platforms like Google Analytics 4 and social media dashboards. Through hands-on practice, you will build the skill of updating a weekly KPI tracker, ensuring you can deliver accurate reports.
涵盖的内容
2个视频2篇阅读材料3个作业
显示有关单元内容的信息
2个视频•总计14分钟
Why Consistent Tracking Matters: The Netflix Story•7分钟
A Guided Tour of Your Data Sources•7分钟
2篇阅读材料•总计13分钟
The Brand Manager's KPI Glossary•7分钟
The Weekly Rhythm: Your Step-by-Step Tracking Process•6分钟
3个作业•总计25分钟
Prepare the Monday Meeting KPI Report•10分钟
Hands-On Learning: Update the Weekly KPI Tracker•10分钟
Knowledge Check: KPI and Dashboard•5分钟
Visualize BI Data
第 5 单元•小时 后完成
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This intermediate module is for marketers and analysts looking to turn spreadsheets into compelling data stories. In a data-driven world, visualizing business metrics is crucial for communicating insights and influencing strategy. This module provides a hands-on introduction to Business Intelligence (BI) using Google Looker Studio. You will learn to connect a raw data source to the platform and build your first insightful visualization: a bar chart to track monthly brand search volume. You will not only build the report but also learn how to interpret the trends you uncover, turning raw numbers into an actionable story.
涵盖的内容
2个视频1篇阅读材料3个作业
显示有关单元内容的信息
2个视频•总计11分钟
How Spotify Sees the Music•5分钟
From CSV to Chart in Looker Studio•6分钟
1篇阅读材料•总计15分钟
What is Business Intelligence (BI)?•15分钟
3个作业•总计35分钟
Business Intelligence Report•15分钟
Hands-On Learning: Connect Your Data Source•15分钟
Knowledge Check: BI Fundamentals•5分钟
Drive Insightful Research
第 6 单元•小时 后完成
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This intermediate module is for marketing and product professionals who want to master the end-to-end market research process. You will learn to design and execute a professional survey in SurveyMonkey, just as companies like LEGO and Airbnb do to inform strategic pivots. The module then guides you through one of the most critical research skills: synthesis. You will learn to combine primary survey data with secondary industry reports to build a robust narrative, culminating in a compelling insights deck that recommends specific, actionable product tweaks. You’ll leave with a repeatable framework for turning business uncertainty into data-driven action.
涵盖的内容
4个视频2篇阅读材料3个作业
显示有关单元内容的信息
4个视频•总计22分钟
How Airbnb Designed for Trust•6分钟
A Guided Tour of SurveyMonkey•5分钟
How Netflix Connects the Dots•6分钟
Building Your 10-Slide Insights Deck•6分钟
2篇阅读材料•总计20分钟
The Anatomy of a Great Survey Question•10分钟
The Art of Synthesis: Combining Primary and Secondary Data•10分钟
3个作业•总计50分钟
Market Insights•30分钟
Hands-On Learning: Drafting Your 15-Question Survey•15分钟
Knowledge Check: Survey Design Principles•5分钟
Visualize and Correlate Data
第 7 单元•小时 后完成
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Can you prove the connection between ad spend and sales to optimize your budget? This hands-on module is for marketing professionals ready to make decisions with statistical confidence. It demystifies regression analysis, the process used by leading companies to determine true marketing ROI. You will learn to design dashboard mockups that tell a clear story, interpret complex statistical outputs, and translate your findings into a data-driven budget proposal. By the end, you'll be able to confidently recommend which channels to invest in and which to cut, transforming you from a data reporter into a strategic business advisor.
涵盖的内容
3个视频2篇阅读材料3个作业
显示有关单元内容的信息
3个视频•总计17分钟
Anatomy of a Strategic Dashboard•6分钟
Building the Data-Driven Recommendation•4分钟
From Statistics to Strategy: Interpreting the Report•7分钟
2篇阅读材料•总计30分钟
Decoding Regression: Finding Your Marketing ROI•15分钟
This intermediate module helps marketers and analysts measure what truly matters in GA4. Go beyond surface-level metrics to track specific user actions, like video views or form submissions, and connect them directly to your marketing spend. Using Google Tag Manager and GA4, you will learn to configure, validate, and track custom events that align with your business goals. You'll translate raw event data into a powerful cost-per-event analysis and generate an insights memo with clear, data-driven recommendations for budget reallocation, empowering you to prove campaign ROI and make smarter investment decisions.
涵盖的内容
2个视频2篇阅读材料3个作业
显示有关单元内容的信息
2个视频•总计12分钟
The True Cost of a Click•6分钟
Introducing Google Tag Manager (GTM)•6分钟
2篇阅读材料•总计20分钟
Anatomy of a Custom Event•10分钟
Step-by-Step Guide: Configuring a Form Submission Event•10分钟
3个作业•总计65分钟
Campaign Optimization Project•30分钟
Hands-On Learning: Configuring and Validating Your First Custom Events•30分钟
Knowledge Check: Events and GTM•5分钟
Build BI Pipelines
第 9 单元•小时 后完成
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This intermediate module is for data analysts, marketers, and BI professionals aiming to master automated data workflows. If you're ready to move beyond manual report building, this module is your next step. You'll learn to architect a robust pipeline that funnels data from ads, CRM, and web analytics into BigQuery. Using SQL, you will write transformation scripts, automate data refreshes with Cloud Functions, and build a live dashboard in Looker Studio. Crucially, you'll implement data-auditing processes to ensure accuracy. By the end, you'll have built a complete, automated BI pipeline that provides reliable, timely insights stakeholders can trust.
涵盖的内容
5个视频3篇阅读材料5个作业
显示有关单元内容的信息
5个视频•总计28分钟
The Anatomy of a Modern BI Pipeline•7分钟
Connecting Data Sources to BigQuery•6分钟
The High Cost of Stale and Inaccurate Data•6分钟
Refreshing Queries in BigQuery: Manual Workflow•3分钟
From BigQuery to Looker Studio•6分钟
3篇阅读材料•总计14分钟
ETL vs. ELT and Essential Pipeline Concepts•6分钟
A Practical Guide to Data Auditing•4分钟
Beyond Schedulers: The Power of Event-Driven Pipelines•4分钟
5个作业•总计80分钟
Build Your BI Pipeline•30分钟
Hands-On Learning: Create and Configure a BigQuery Dataset•15分钟
Knowledge Check: Pipeline Concepts•10分钟
Knowledge Check: Data Auditing Scenarios•10分钟
Hands-On Learning: Create a Simple Looker Studio Chart•15分钟
Forecast Sales with Power BI
第 10 单元•小时 后完成
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This intermediate module is for business analysts, marketers, and data professionals aiming to master predictive sales forecasting. For those already familiar with Power BI, you'll move beyond basic reports to build dynamic models that project quarterly sales based on different media spend scenarios. You'll get hands-on experience creating "what-if" parameters, designing interactive scenario slicers, and validating your model against actual results to deliver high-precision forecasts. By the end, you will have a powerful, reusable framework for making data-driven budget decisions that directly impact sales outcomes, turning you into a strategic forecasting expert.
涵盖的内容
4个视频2篇阅读材料3个作业
显示有关单元内容的信息
4个视频•总计24分钟
The High Cost of Bad Forecasts•5分钟
How-To: Build Your First Forecast Model•7分钟
Why a Forecast is a Living Model?•5分钟
How-To: Refining Variables to Improve Accuracy•7分钟
2篇阅读材料•总计14分钟
Structuring Your Data for a Powerful Forecast•7分钟
Measuring the Gap: How to Stress-Test Your Forecast•7分钟
3个作业•总计65分钟
Full-Cycle Sales Forecast & Refinement•30分钟
Hands-On Learning: Assembling Your Forecast Dashboard•30分钟
Knowledge Check: Forecasting Fundamentals•5分钟
Drive KPI Reviews
第 11 单元•小时 后完成
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This intermediate module is for professionals who aim to lead impactful, data-driven performance conversations. Inspired by data-centric companies like Amazon and Netflix, you will learn to shift from reactive problem-solving to proactive decision-making. You will build a real-time KPI dashboard in a BI tool such as Tableau to give leaders instant visibility into business health. The module culminates in you leading a simulated monthly KPI review, where you'll diagnose performance gaps and present clear, actionable recommendations. You'll be equipped to transform standard meetings into high-stakes decision-making forums that drive accountability and results.
涵盖的内容
2个视频1篇阅读材料3个作业
显示有关单元内容的信息
2个视频•总计11分钟
Inside the Amazon WBR•6分钟
From Data to Dashboard: Building Your First KPI Tile•5分钟
1篇阅读材料•总计15分钟
The Anatomy of a High-Impact KPI Dashboard•15分钟
3个作业•总计38分钟
KPI Leadership Simulation•18分钟
Hands-On Learning: Designing Your Dashboard Layout•15分钟
Knowledge Check: KPI Concepts•5分钟
GenAI Literacy: AI-Assisted Data Analysis and Insights
第 12 单元•小时 后完成
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This module introduces how generative AI tools can enhance the analytical skills you've developed throughout Long Course 4. You'll explore practical applications of data interpretation, insight summarization, and presentation development while learning to verify the accuracy of AI-generated analysis.
涵盖的内容
3篇阅读材料1个作业
显示有关单元内容的信息
3篇阅读材料•总计14分钟
How AI Is Transforming Marketing Analytics•3分钟
Responsible AI Use in Analytics•4分钟
Using AI to Accelerate Analysis Workflows•7分钟
1个作业•总计5分钟
Graded Quiz: AI-Assisted Data Analysis and Insights•5分钟
Marketing Performance Dashboard and Insights Report
第 13 单元•小时 后完成
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This capstone project challenges you to synthesize all analytical skills from this long course into executive-ready deliverables. You'll build a comprehensive marketing performance dashboard and create an insights report that answers leadership's core question: how is marketing driving business results?
涵盖的内容
2篇阅读材料1个作业
显示有关单元内容的信息
2篇阅读材料•总计20分钟
Why This Project Matters•10分钟
Your Project Blueprint: Requirements and Evaluation•10分钟
1个作业•总计180分钟
Project: Marketing Performance Dashboard and Insights Report•180分钟
Coursera brings together a diverse network of subject matter experts who have demonstrated their expertise through professional industry experience or strong academic backgrounds. These instructors design and teach courses that make practical, career-relevant skills accessible to learners worldwide.
Do I need advanced technical skills to take this course?
No. The course is designed for intermediate learners, providing step-by-step guidance in using analytical tools and interpreting marketing data.
What tools will I learn to use in this course?
You'll gain proficiency in Google Analytics 4, Excel, Tableau, Power BI, Looker Studio, and BigQuery, essential tools for modern marketing analytics.
How will the GenAI module help my analytical skills?
You'll learn to leverage AI for accelerating data interpretation, generating insights, and drafting reports while maintaining critical human oversight.
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