返回到 Negotiation skills: Negotiate and resolve conflict
Macquarie University

Negotiation skills: Negotiate and resolve conflict

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.

状态:Communication
状态:Leadership and Management
初级课程小时

精选评论

SL

4.0评论日期:Jun 26, 2020

Excellent course that will really help me as an marketing professional. The instructor is very easy to understand and he described the lessons in a superbly clear manner.

HS

5.0评论日期:Apr 6, 2024

I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.

SB

5.0评论日期:Jun 21, 2020

Dr Andrew mentioned and explained the lesson in the best way . I learned and enjoyed the course. These course will help the candidate from all backgrounds

RD

5.0评论日期:May 31, 2020

One of the best courses I took on the Coursera platform. Induced a lot of learning. Special thanks to the wonderful instructor and Coursera.

SA

4.0评论日期:Sep 16, 2020

This coursers helped me to learn alot of new pionts about negotiation . It is really very help everyone interested must try it out.

MM

5.0评论日期:Dec 19, 2020

Dr. Heys has fantastic delivery, good supporting materials. The materials learned are relevant for day to day and a good refresher.

JB

5.0评论日期:Jul 19, 2023

It was a very thorough course. I learned quite a bit from it. I am now using this knowledge in my everyday life. Thank you for providing this course content. I recommend taking this class.

NL

5.0评论日期:Aug 29, 2022

Great course on negotiation and conflict resolution. The instructor is knowledgeable and breakdown complex issues well in a multifaceted manner.

SA

5.0评论日期:Jan 30, 2024

Best course for building and improving negotiation and conflict resolution skills. Highly recommended for all project managers.

BC

5.0评论日期:Jul 20, 2023

It was pure pleasure to listening Dr Andrew Heys he has amazing style and sense of transfer of information in much more easy then technical way.

GM

5.0评论日期:Sep 1, 2020

I really loved the course it opened my mind in everything that i will do in terms of negotiating and conflict resolution . Thank you very much for bringing this program to me .

CG

5.0评论日期:Sep 17, 2020

I learned some new aspects in Negotiations. A new experience in my learning life, Thanks to Maaquaire University & Andrew Heys Sir.

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显示:20/228

sangram datta
5.0
评论日期:Jun 10, 2020
GIBSON MASHOKO MUKAMBA
5.0
评论日期:Sep 2, 2020
Mayssa Scheib
2.0
评论日期:Jan 6, 2021
necmettin mert dağgeçen
4.0
评论日期:Jun 3, 2020
Thandeka Mlala
5.0
评论日期:Jun 12, 2020
Muhammad Irfan Raza
5.0
评论日期:Mar 5, 2020
Marleen
4.0
评论日期:May 5, 2021
Адель Навалихина
4.0
评论日期:Dec 6, 2020
Petra
5.0
评论日期:Jul 25, 2020
shraddha
5.0
评论日期:Aug 27, 2020
Tasneem Bashir
5.0
评论日期:Jun 23, 2020
Danish Jamil
4.0
评论日期:Jul 31, 2020
Cuauhtémoc González Chípuli
3.0
评论日期:May 13, 2022
Seva Bolotov
2.0
评论日期:Feb 1, 2023
Napoleon Avgoustis
5.0
评论日期:Dec 17, 2020
AMANDA JAYATHILAKE
5.0
评论日期:Oct 31, 2020
Luís Miguel Bravo da Mata
5.0
评论日期:Feb 10, 2021
Shubham Pawankumar Baheti
5.0
评论日期:Jun 22, 2020
5.0
评论日期:Jan 24, 2021
Reynolds Duddu
5.0
评论日期:May 31, 2020