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Organizational Design

Organizational Design

本课程是 Business Leadership Essentials: HR, Org Design & Negotiation 专项课程的一部分

位教师：DeQuindre Spencer, D.B.A., SPHR

包含在中

了解更多

4个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

8 小时完成

灵活的计划

自行安排学习进度

4个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

8 小时完成

灵活的计划

自行安排学习进度

您将学到什么

How to evaluate organizational structures to improve communication, decision-making, and overall performance.
How to design and optimize workflows by identifying bottlenecks and improving efficiency and productivity.
How to manage change and build a positive culture that increases employee engagement and satisfaction.

要了解的详细信息

可分享的证书

添加到您的领英档案

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

积累特定领域的专业知识

本课程是 Business Leadership Essentials: HR, Org Design & Negotiation 专项课程专项课程的一部分

在注册此课程时，您还会同时注册此专项课程。

向行业专家学习新概念
获得对主题或工具的基础理解
通过实践项目培养工作相关技能
获得可共享的职业证书

该课程共有4个模块

By the end of this course, learners will be able to evaluate organizational structures, design efficient workflows, manage change effectively, and foster a positive organizational culture that drives employee engagement. Learners will develop practical strategies to improve communication, decision-making, and productivity while navigating real-world organizational challenges.

This course equips learners with essential skills to analyze how different organizational structures—such as functional, divisional, and matrix—impact efficiency, collaboration, and performance. Learners will gain hands-on experience identifying workflow bottlenecks and redesigning processes to streamline operations and improve clarity. Through focused exploration of change management principles, learners will learn how to plan, implement, and sustain change while addressing resistance and common implementation challenges. What makes this course unique is its integrated, applied approach. Rather than examining organizational design, workflows, change, and culture in isolation, the course connects these elements to show how they work together to shape organizational success. Learners will also explore strategies for building a positive culture and increasing employee engagement, enabling them to create workplaces that are both high-performing and people-centered. This course is ideal for aspiring managers, HR professionals, and organizational leaders seeking practical, transferable skills.

单元详情

In this module, learners examine how organizational structures shape collaboration, communication, and decision-making. You will explore common structures—hierarchical, matrix, and flat—and analyze how each affects coordination, innovation, and performance. Through case studies and discussion, you will compare the benefits and trade-offs of different designs and assess their real-world impact on engagement, efficiency, and organizational agility. By the end of the module, you will be able to identify structural strengths and weaknesses and understand how structure influences organizational outcomes.

涵盖的内容

3个视频1篇阅读材料2个作业1个讨论话题

3个视频总计16分钟

Welcome to Organization Design2分钟
Organizational Design Introduction8分钟
Why Should I Assess My Organizational Structure? Does It Really Make a Difference?6分钟

1篇阅读材料总计35分钟

The Evolution of Organizational Design: From Early Foundations to Modern Practice35分钟

2个作业总计45分钟

Organizational Structures Assessment30分钟
Structure Review15分钟

1个讨论话题总计10分钟

Which Structure Do You Use?10分钟

In this module, learners explore workflow design and how work moves through an organization. You will examine how tasks, people, technologies, and decision points interact, and how poor design can create bottlenecks and inefficiencies. Through real-world examples and workflow mapping exercises, you will identify gaps, redundancies, and misaligned handoffs, and learn strategies for redesigning workflows to improve efficiency, communication, and team effectiveness. By the end of the module, you will be able to design optimized workflows that support organizational goals and operational excellence.

涵盖的内容

2个视频1篇阅读材料2个作业1个讨论话题

2个视频总计10分钟

Introduction to Workflow Designs5分钟
Workflow Mapping and Optimization Strategies5分钟

1篇阅读材料总计30分钟

Beginner’s Guide to Designing Efficient Workflows (OD Lens): History, Key Figures, Tools, and Best Practices30分钟

2个作业总计60分钟

Workflow Designs Assessment30分钟
Working with Efficient Workflows 30分钟

1个讨论话题总计10分钟

Where are the Bottlenecks? 10分钟

In this module, learners examine how organizational change unfolds and how to lead individuals and teams through transitions effectively. You will explore core change management principles, common sources of resistance, and strategies for building trust and buy-in. Through scenarios and simulations, you will practice assessing readiness for change, identifying stakeholders, and planning effective communication and support strategies. By the end of the module, you will be able to design a practical change management plan that supports smooth transitions and organizational resilience.

涵盖的内容

2个视频1篇阅读材料2个作业1个讨论话题

2个视频总计11分钟

Change Management Strategies Introduction6分钟
Impact of Organizational Leadership5分钟

1篇阅读材料总计30分钟

Key Concepts and People of Change Management (OD Lens): Timeline, Key Figures, Core Models, and Best Practices30分钟

2个作业总计50分钟

Understanding Change Resistance Assessment 30分钟
Change Resistance Review20分钟

1个讨论话题总计15分钟

How Can We Decrease Change Resistance? 15分钟

In this module, learners explore how organizational culture shapes employee experience, engagement, and performance. You will examine the visible and invisible elements of culture, identify healthy and dysfunctional patterns, and analyze how culture influences collaboration and productivity. Through case studies and applied activities, you will explore key drivers of employee engagement and practical strategies for strengthening inclusion, recognition, and psychological safety. By the end of the module, you will be able to assess organizational culture and propose actionable initiatives that support a positive, people-centered workplace.