中This course takes you deep into troubleshooting and managing Windows, Mac, and mobile operating systems, equipping you with the practical skills needed to resolve common user issues and optimize device performance. You’ll learn how to configure display settings, manage device encryption, and handle updates and application compatibility. Discover best practices for backing up personal data, clearing browser caches, and using tools like Task Manager and Activity Monitor to manage system processes. The course also covers mobile device management, email setup, and troubleshooting for iOS and Android devices, as well as collaboration software and app installation. Special attention is given to accessibility features and power management, ensuring you can support diverse user needs. By the end of this module, you’ll be ready to confidently address a wide range of operating system and application challenges.
您将学到什么
Troubleshoot and optimize Windows, Mac, and mobile operating system settings and applications.
Manage device security, updates, and application compatibility across platforms.
Back up and restore personal data using built-in tools and best practices.
Support user accessibility needs and power management for improved device usability.
您将获得的技能
- Android (Operating System)
- Data Maintenance
- System Monitoring
- Desktop Support
- Computer Displays
- Mobile Security
- Browser Compatibility
- Technical Support
- Microsoft Windows
- Collaborative Software
- Apple iOS
- Operating System Administration
- Mac OS
- OS Process Management
- Patch Management
- Application Performance Management
- System Configuration
- Software Installation
要了解的详细信息
添加到您的领英档案
September 2025
3 项作业
了解顶级公司的员工如何掌握热门技能
积累特定领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书
该课程共有1个模块
In this module, you’ll explore common issues with Windows and Mac operating systems, as well as mobile device operations and application troubleshooting. You’ll learn how to identify and resolve problems on both Windows and Mac platforms, understanding the unique components and challenges each system presents when it comes to application issues. You’ll also gain practical skills for troubleshooting mobile devices, including smartphones and tablets. This includes handling operational and application problems you’re likely to encounter in any environment. These topics are essential for IT support, and you’ll find them both useful and engaging as you build your expertise.
涵盖的内容
39个视频3个作业
获得职业证书
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常见问题
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
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