What are the main objectives of this performance management course?

The course aims to equip new and experienced managers with practical skills in setting performance goals, delivering constructive feedback, coaching employees, documenting performance reviews, and conducting fair and objective review conversations.

How does the course prepare participants for conducting performance reviews?

The course provides step-by-step guidance on gathering evidence, applying structured evaluation criteria, documenting performance accurately, and leading balanced, objective, and motivating review discussions.

What types of activities and assessments are included in the course?

The course features scenario-based activities, practice quizzes, graded final assessments to reinforce learning and understanding.

Are there resources provided for continued professional development after completing the course?

Yes, the course concludes with key takeaways and curated organisational and external resources to help learners apply strong performance management practices in their workplace.

What skills will learners gain from this course?

Managers will build skills in goal setting, performance evaluation, delivering feedback, managing difficult conversations, maintaining objectivity, and supporting employee development effectively.

When will I have access to the lectures and assignments?

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Performance Reviews and Management

Coursera PlusMonthly 3 个月课程4 折优惠 ，让你轻松掌握闪耀技能。立即节省

Performance Reviews and Management

本课程是 Workplace Conduct and Culture 专项课程的一部分

位教师：Kriti Kamra

包含在中

了解更多

4个模块

深入了解一个主题并学习基础知识。

中级等级

推荐体验

3 小时完成

灵活的计划

自行安排学习进度

4个模块

深入了解一个主题并学习基础知识。

中级等级

推荐体验

3 小时完成

灵活的计划

自行安排学习进度

您将学到什么

Explain principles of fair, consistent performance management and set clear, measurable performance goals aligned with the job requirements
Apply structured methods to deliver balanced, constructive feedback and conduct performance reviews professionally and objectively
Evaluate performance using evidence-based, bias-aware techniques to ensure fairness, accuracy, and consistency in decisions
Document performance outcomes accurately and confidentially while demonstrating empathy and maintaining clear standards in discussions

要了解的详细信息

可分享的证书

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Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

积累特定领域的专业知识

本课程是 Workplace Conduct and Culture 专项课程专项课程的一部分

在注册此课程时，您还会同时注册此专项课程。

向行业专家学习新概念
获得对主题或工具的基础理解
通过实践项目培养工作相关技能
获得可共享的职业证书

该课程共有4个模块

Effective performance management relies on clear expectations, meaningful feedback, and fair evaluations that support employee development and organizational success. This course prepares you to conduct structured, objective performance discussions aligned with U.S. workplace standards, focusing on measurable goals, evidence-based evaluation, and constructive communication.

You will learn how to set performance expectations, document observations, and facilitate review conversations that promote transparency and continuous improvement. The course emphasizes maintaining objectivity, avoiding bias, managing difficult dialogues, and documenting reviews accurately and confidentially. Through practical examples, interactive scenarios, and guided reflections, you will apply structured evaluation techniques, communicate employee development plans, and handle performance concerns with professionalism and fairness. Designed for first-time managers, new leaders, and professionals in supervisory roles, this course equips you to confidently manage performance review cycles, deliver balanced feedback, and foster accountability and growth. Enroll today to lead performance conversations with clarity and confidence!

单元详情

In this module, you will be introduced to the core principles of performance management. You will learn how to define measurable goals, establish clear expectations, and create the conditions for fair and consistent evaluation. The module also explains your role in providing ongoing feedback, ensuring transparency, and maintaining documentation. By laying a strong foundation, you will be better prepared to manage performance objectively and support employee development throughout the performance cycle.

涵盖的内容

2个视频1篇阅读材料1个作业5个插件

2个视频总计3分钟

What Effective Performance Management Looks Like1分钟
Setting Clear and Measurable Performance Goals1分钟

1篇阅读材料总计2分钟

Course Overview2分钟

1个作业总计9分钟

Practice Quiz: Foundations of Performance Management9分钟

5个插件总计34分钟

Activity: Foundations of Fair and Objective Performance Management8分钟
Activity: Strong vs. Weak Performance Goals5分钟
Activity: Common Biases in Performance Management 6分钟
Activity: Scenario-Based Bias Mitigation 7分钟
Activity: Matching Goals to Performance Standards8分钟

In this module, you will learn how to deliver timely, constructive feedback that supports employee growth. You will practice effective communication techniques, understand the fundamentals of coaching, and learn how to address performance issues professionally. Real-life situations will help you navigate challenging feedback moments and support employees in developing their skills and confidence.

涵盖的内容

2个视频1个作业6个插件

2个视频总计5分钟

Giving Constructive, Actionable Feedback2分钟
Coaching for Performance Improvement2分钟

1个作业总计9分钟

Practice Quiz: Delivering Feedback and Coaching Employees 9分钟

6个插件总计42分钟

Activity: Feedback and Coaching Best Practices 7分钟
Activity: Effective vs. Ineffective Feedback Statements 8分钟
Activity: Steps of a Coaching Conversation 7分钟
Activity: Responding to Employee Reactions 8分钟
Activity: Scenario-Based Corrective Action8分钟
Activity: Key Takeaways: Delivering Feedback and Coaching Employees 4分钟

In this module, you will learn how to prepare for and conduct performance review conversations that are objective, fair, and supportive of employee development. You will learn how to consistently apply evaluation criteria, accurately document performance, and professionally address concerns. Scenarios help you practice leading review conversations that motivate and inform employees.

涵盖的内容

2个视频1个作业6个插件

2个视频总计7分钟

Preparing for a Performance Review Meeting4分钟
Conducting a Fair and Productive Review Conversation3分钟

1个作业总计9分钟

Practice Quiz: Conducting Fair and Constructive Performance Reviews 9分钟

6个插件总计29分钟

Activity: Documenting Performance Reviews Professionally 5分钟
Activity: Identify the Most Objective Note 5分钟
Activity: Ensuring Consistent and Defensible Performance Documentation 5分钟
Activity: Components of an Effective Review Conversation 5分钟
Activity: Handling Challenging Review Scenarios5分钟
Activity: Key Takeaways: Conducting Fair and Constructive Performance Reviews 4分钟

In this module, you will revisit major concepts from the course, including performance goal setting, feedback, coaching, and review documentation. The final assessment checks your understanding through scenario-based questions. The module concludes with key takeaways and additional resources to support continued development as a performance manager.