This course was very helpful and informative, providing several methodologies for root cause analysis, and providing guidance as to when each methodology would best serve the situation.

I really enjoyed this course and engaging in optional tasks. The instructor is very good and clarity of the different ways to root cause analysis and I did take notes. Thanks

I am not in the IT field, however this course creates a foundation for all industries.

love the short clips and frequent pop questions. great real world examples

Great course. Very informative. Short and to the point.

Very educative and expository.

Insightful course.

wroking good

Thank you.

helpful

Course is overall good, i would prefer if they had made sure to add subtitles, because of the strong accent, the automatic subtitles don't match all the time, and he is a little hard to understand at times. But overall a good presenter.

I assume that the transcript of the speaker's words is auto generated because it did not account for the speaker's accent and misinterpreted several words. Content was very informative and presented well.

This course helped me understand what RCA means and its importance in an organization. It is easy to navigate, and the course questions are easy to understand.

Good overview

Very basic, long videos for the quantity and quality of the information, presenter seems to be continuously reading a screen.