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University of California, Irvine

Salesforce Basics

This course introduces you to the powerful capabilities of Salesforce, a leading Customer Relationship Management (CRM) system. You will gain foundational knowledge of Salesforce components, enabling you to optimize business operations. Learn the essentials of Lightning for Sales, Community Cloud, and Marketing functionalities, and discover how to secure your Salesforce organization and manage user permissions effectively. These practical skills will prepare you to implement Salesforce solutions within various organizations. The course features in-depth readings, hands-on activities within Salesforce's Trailhead platform, peer discussions, demonstration videos, and peer review assignments. By the end of this course, you will be able to: - Understand core Salesforce components and their functions. - Navigate and utilize Lightning for Sales, Community Cloud, and Marketing features. - Implement security settings and manage permissions within a Salesforce organization. - Apply foundational Salesforce knowledge to business administration tasks. To be successful in this course, no prior experience with Salesforce is required, though basic computer literacy is recommended.

状态:Marketing Automation
状态:Data Management
初级课程小时

精选评论

NS

5.0评论日期:Aug 24, 2022

This course was very useful for clearing basics of Salesforce.

PF

5.0评论日期:Jun 4, 2021

Good course for Beginners to understand the basic of Salesforce.

AS

5.0评论日期:Nov 16, 2021

Great ways for student to get help in ECOMONIC BUSSINESS field . I personally as a student recommended other student to learn new things from the Coursera.

RA

5.0评论日期:Mar 29, 2021

this is really good & it helps those who want to learn salesforce quick & fast, we learn all the fundamental (basic) things in salesforce basics level

MU

5.0评论日期:Jan 2, 2021

Very Good for Beginners to understand the basic knowledge of Salesforce.

KY

4.0评论日期:Jun 8, 2021

Course is very useful and knowledgeable, but require more guidance for how to complete the modules and batches need more videos.

CN

5.0评论日期:Jul 20, 2022

It was a good course but frequently I flet like the instructions were missing some key steps. I was happy that I got through this with no experience in Salesforce.

AA

4.0评论日期:Feb 1, 2021

Enjoyed the course, but was sometimes hard to get answers to questions.

所有审阅

显示:20/53

Magda Wybieralska
2.0
评论日期:May 9, 2022
Raffy Simbol
2.0
评论日期:Jan 17, 2021
Debra D Tubbs-Mitchell
1.0
评论日期:Jan 11, 2021
André Filipe Ferreira De Almeida
1.0
评论日期:Feb 17, 2021
Jeremy Hart
1.0
评论日期:Sep 12, 2021
MUHAMMAD TALIB USMANI
5.0
评论日期:Jan 3, 2021
Raja A
5.0
评论日期:Mar 30, 2021
Anshika Sharma
5.0
评论日期:Nov 17, 2021
Parisa Farahani
5.0
评论日期:Jun 5, 2021
Annette
4.0
评论日期:Feb 2, 2021
Kelly Kelley
1.0
评论日期:Jul 29, 2022
Lakshmi Kongadi
1.0
评论日期:Jul 28, 2022
Priya Ogale
5.0
评论日期:Sep 5, 2022
Karl Foxley
5.0
评论日期:Jan 31, 2022
Arijan Šimek
5.0
评论日期:May 5, 2021
William (Bill) F Winchester III
5.0
评论日期:Oct 7, 2021
Colleen Nelson
5.0
评论日期:Jul 21, 2022
Nalini Singh
5.0
评论日期:Aug 25, 2022
Deleted Account
5.0
评论日期:Mar 30, 2023
Priyanshu kumar
5.0
评论日期:Dec 29, 2021