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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,894 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

SS

Apr 16, 2021

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.Thankyou google and coursera

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3076 - Technical Support Fundamentals 的 3100 个评论(共 10,000 个)

创建者 Kacper R

Aug 16, 2021

This course is very well made and as an Tech Support myself I still found some interesting new things here. I believe everyone should finish a couse like this, even if they don't want to work in IT.

创建者 Muhammad B K M

Jul 28, 2021

This course is a whole is a new way of getting knowledge and advance our IT career in Google. I personally appreciate this course and recommend this course to others and easily hired by the google.

创建者 రామ క

Jun 10, 2021

an amazing course for techncal support role in IT ,its help me understanding the fundamental structures of system.very easy to understand& many are self explanatory.thanks for offering this course.

创建者 Gregory E

Apr 14, 2021

This course was a great first step into my interest of the world of information technology. I am very honored to be a part of this course and grateful to have been afforded the opportunity to do so.

创建者 Les C

Mar 3, 2021

I took the course with very little knowledge of IT or computer basics in generally. But have always had an interest in learning and to see if any future career possibilities . mission accomplished !

创建者 Agrimar F B F

Feb 15, 2021

I entered IT college. after this course i discovered myself today i love IT i am curious i like learning, solving problems, helping people, i need a job. I am grateful to the course, I recommend it.

创建者 Julie M D B

Nov 7, 2020

It's a great experience to me, its awesome that my lecturer are from google., I learn a lot from binary,networking,assembling computers,installation of OS and software for window and linux.

Thank you

创建者 Jacob G

Sep 28, 2020

I stopped studying for the A+ to start with this intro and it was worth it. I picked up more than I did while I was reading and the way things were said made an impact on what I retained. Amazing!

创建者 Chelsea R

Sep 20, 2020

I really enjoyed this course. The instructors were really knowledgeable and being able to do labs on the subjects were a vital part of learning. I'm looking forward to doing more in the next course.

创建者 Jackson F

Jul 27, 2020

good beginner course, anyone who wants to learn IT can start here with no prior knowledge of the subject and come out of the course with a good understanding of how you should think when working IT.

创建者 Brother M

Jul 17, 2020

Very exciting course. A wealth of knowledge for myself because I'm a novice to the IT world. Totally eager to learn more and to make this a very successful career change for me as well as my family.

创建者 Kevin C

May 31, 2020

Very informative and comprehensive. There is a lot of material to learn. Even if you've have a decent understanding of how to use computers, this course will surely teach you things you didn't know.

创建者 Brian B

May 21, 2020

This course sets things out so clearly and in a way that makes it very easy to continue to motivate yourself to finish it. That, in itself, is have the battle with self study. I highly recommend it.

创建者 Javier E A

Mar 17, 2020

For anyone who wants more, they have to become more. This is a great place to start on that journey. I encourage everyone to try this. We can stay relevant in the every changing work force timeline.

创建者 John-Mark U

Sep 13, 2019

I am glad I enrolled and believe at the end of the whole course I will be ready to relaunch my self into the It world, The instructors were very excellent, every one of them many thanks to them all.

创建者 Samuel J

Jun 17, 2019

I think that this is a fantastic course for beginners and people that have been in IT industry that might have forgotten the fundamentals of computing along with customer service and writing skills.

创建者 Timothy M

Jan 2, 2019

I enjoyed this first course of Technical Support Fundamentals. The online labs took a few tries to get going but overall not too bad. I am looking forward to learning more as the lessons progress.

创建者 Constance G

Mar 5, 2018

Being able to set up, install and troubleshoot and use a computer is a valuable tool. This course teaches that and more. The instructors were very knowledable and communicated the information well..

创建者 Joe M

Feb 13, 2018

I've been doing this for a couple of weeks now and love it. I'm still at the part where I know a lot of what is being taught but looking forward to getting to the things I am interested in learning.

创建者 Isaquiel P S D

Jan 23, 2025

Pra mim que estou apreendendo do básico ,me ajudou a entender melhor sobre como funciona a área de TI, muito obrigado pela oportunidade . Estou em desenvolvimento mas esse conteúdo me ajudou muito.

创建者 Victoria L Q

Oct 25, 2023

It's very-well explained, easy to understand and very encouraging. All the people working at Google made me feel like they were me at some point, very curious and determined to follow their dreams!

创建者 Cindy b

Sep 6, 2023

I had really fun learning from this course I like how everything was n our time and for price of it, its really not bad i learned stuff I didn't know before and I also it refreshed my memory. 10/10

创建者 Nicholas R

Jun 23, 2023

An excellent, simple, and elegant way to teach about the fundamental skills of tech support! I never had any trouble scheduling time to work on this course, despite a busy schedule. Very well done!

创建者 BEN A

Sep 17, 2022

This training has opend up a world of possibilities for me and am going to take my chances and make it better for me and my family and hoping I can make a print on the community.

Thank you Google!

创建者 NDANU B M

May 8, 2022

The couse exposed me to new ideas and creative ways to repond to technical support across the weeks. I am fully equipped with the relevant skills in this course. For a moment I feel like an expert.