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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,919 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

AR

Nov 13, 2020

El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

筛选依据:

3676 - Technical Support Fundamentals 的 3700 个评论(共 10,000 个)

创建者 Ryan A

Sep 5, 2020

A fantastic course that gets to the core fundamentals of IT showing it's complexities, but also breaking down that complexity into something that is easy for the learner to digest.

创建者 Dr M I J N

Aug 3, 2020

The course was very interactive; so many interesting hands-on lab stuff; I really loved the way presented and articulated. thanks, team for the interesting content and activities.

创建者 Oscar A M A

Jul 27, 2020

An excellent course to get a well based understanding of how does things work and why and to introduce you to a complete world of technology where exists a lot of options to learn.

创建者 Tiffany B

Jul 13, 2020

I really enjoyed this course. I am exciting about figuring out the next course to help me narrow down the area I would like to specialize in. Thank you so much for the opportunity!

创建者 AMAECHI C O

Feb 17, 2020

This course has been wonderful, computer language is now well understood by me, i know how to convert decimal numbers to binary numbers. thank you coursera

Amaechi Chinedu Onyemuche

创建者 Deonarine R B

Jan 7, 2020

This course was surprisingly informative and I wish to advance myself into deeper fundamentals, specifically networking as that is my passion. Hope there is more content out there.

创建者 Sagar V R

Dec 23, 2019

pretty awesome course, the best part of the course for me was the troubleshooting section and customer service, as it will help me to deal with people and computer issue very well

创建者 Emerson P

Sep 20, 2019

Highly recommended to begin your journey in IT. A great refresher on many subjects along with many new things learned. I enjoyed the instructors and the tools provided in the labs.

创建者 Francisco G

Aug 27, 2018

Really solid and simple to learn introduction to the world of IT. Even if you don't plan on doing a job with after the whole course, this is information that everyone should learn.

创建者 Justyn P

Mar 2, 2018

Very good beginner class I've been in the IT field for about 6 months and i have done everything we've gone over, and this would've been helpful to study before I got the position.

创建者 Sarmad

Aug 27, 2025

Well detailed and comprehensive course for beginners to step into the world of IT, Technical Support basics or just a preparation fast track course for the computers or IT degree.

创建者 José L G M

Jul 14, 2023

Excelente curso. Muy bueno para todas aquellas personas que deseen iniciarse en el mundo TI. Y también para aquellas (como yo) que necesiten actualizarse y refrescar conocimientos

创建者 Chevelle C

Jul 13, 2023

This course covered a lot as it relates to fundamentals and I really like how they also helped you to prepare for the interview process. Very good course overall, would recommend!

创建者 Mario “ M

Jun 27, 2023

Loved it, however the lab tests were a bit of a pain to submit as it wasn't clear if I got the lab exercise submitted to Coursera or not. I feel it's a nice intro to the IT world.

创建者 EbunOlorun E

Apr 24, 2023

This course is very informative and educative. you can get better at a university. All you need to know to start up a career in this field is right here. It is highly recommended.

创建者 Diana

Apr 15, 2023

I have learned so much and I have a new understanding of software and hardware and I can honestly say that my passion is more towards the software. Thank you Google and Coursera!

创建者 Morgan D

Jan 15, 2023

I really enjoyed this course. Even though I already knew all the material, it was a fantastic refresher and I think it's going to prepare me well for the rest of this certificate.

创建者 Rania F

Aug 6, 2022

i found my passion in this course

The expalnation is very clear

its easy to start & continue this course if you are intersted in

really I am very happy & lucky to join this course

创建者 Dorien

Aug 1, 2022

I wish i wouldve taken this course before my Fundamentals of Netoworking class back during undergrad. This really explained everything in a much more easier and understanding way.

创建者 Jeremy C

Mar 25, 2022

This is a great progrsam for people on the go. It has all the tools and reading material to explain in detail all the fundamentals to someone with limited knowledge of computers.

创建者 Atharva K

Sep 24, 2021

All the Instructors are just awesome

they help you to learn new things in simple words

I think everyone should go for this course if they are willing to pursue their career in I.T.

创建者 Lucy L

Sep 2, 2021

Wonderful understanding coming from IT talent in Google. Thank you so much for your efforts and really looking forward to more practice cases in the related courses.

All the best.

创建者 Alicsesther S M A

Aug 22, 2021

Good refresher for those who want to be recertified, or their institutions have lost their certs by deleting all alumni emails. I Finished this in 5 days out of sheer irritation.

创建者 Brady H

Aug 20, 2021

The first course really helped me pass get a refresher in the basics or fundamentals of IT. The solidification of that knowledge only strengthened the foundation of my IT career.

创建者 Amber J

Aug 17, 2021

I loved this course! It taught me so much stuff and walked me through what I didn't know. It also gave me extra websites I can go to and further my knowledge on a certain subject.