The course is really valid eventhough the first concepts are really basic for people like me that work in sector for 20 years. But I found the whole package really usefull.

A great start to the whole certification. This course is a sort of intro (101) to everything you will be learning in this program. Good presentation and easy assignments.

This course is well structured, clearly explained and easily understood. The instructors are very good, humble and quite lovely to follow. I highly recommend this course!

I'm really grateful and thankful for the opportunity being given to me to learn this course Technical support fundamental it was helpful and impactive for my future career

This was a very fun and informative course. I learned so much and enjoyed learning. There are some things I need to learn more about but overall this is an awesome course!

The overall course was excellent. However, can you have an option of making the glossary terminology sorted by their corresponding categories instead of in alphabet order.

Definitely an interesting foundation course to IT, I love the fact that I knew some information off the start because I have been working with computers since I was a kid.

i love this course just missing one thing that this course should have urdu subtitle because most of the user from asia pakistan and indian where urdu is national language

Decent information for the price. Worth going through just for the customer support and interview sections. Good place to dip your toe into and gain a cert along the way.

This course was very informative and I learned many things I never would've thought about like how the computer is put together or how it understand what we input into it.

well i find this so important as i get to learn tha the fundamentals in IT are so important and they play a big role in drabbing yourself a job as an IT Support Specialist

thanks a lot coursera , this course have learn me a lot of informations about it technical supports and im verry happy to get a certificate from google , its a honor to me

If you started the Basic I.T. course this is for you. This course gives you an overview of the I.T. Industry. So, Let's this course i make sure you wanna enjoy this course

great course! all materials are presented in a very understandable, yet interesting way. It keeps you willing to learn more and excited to see what's next on weeks to come

I am very happy to be receiving an intro into IT with google and coursera, Thank You!

Anyone who is on the fence about this course, it will cover all the basics, go for it.

I didn't know how much skills I had and could possibly have so as to stand out for Job openings until I took this course.

I quickly became so confident and owned my skills.

I don't have the right words to express how good this course is! I just wish I could have taken it before. Thanks very much to Google and course for this amazing course!

the experience was amazing. iits been almost two decades since i desired to become a computer literate. thanks google. thanks cousera. you made learning really easy for me

this is an wonderful course it shows 360 degree of the it course thank you google and coursera for giving me this opportunity thank you once again (don't miss this chance)

It has been a rewarding experience. I Am inspired to learn more and develop my skills further. I recommend the course to anyone who wants to pursue a career in IT support.

This is a very insightful course to equip individuals with the prerequisite skills on Technical Support Fundamentals. Highly recommended to help bridge the digital divide.

The course was really informative and it reminded me that I did not need to be afraid of the technology I just needed to take a little bit of time to get to know it again.

The information was very easy to grasp. The lab portion of the courses gave me the opportunity to grasp what commands to use when dealing with different operating systems.

I learned lots of interesting stuff in this course and it showed me that there is more to Technical Support Fundamentals than just the hardware and software of a computer.