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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,919 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

AR

Nov 13, 2020

El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

筛选依据:

4101 - Technical Support Fundamentals 的 4125 个评论(共 10,000 个)

创建者 William

Apr 10, 2018

Very informative and thorough. Makes the subject matter easy to follow and relatable so you can retain the information. Educators are friendly and knowledgeable as well.

创建者 Abdul S

Mar 25, 2025

I already had a lot of knowledge about computers, but when I learned about it, it felt great. My technical skills increased even more and it helped me become an expert.

创建者 Aracely G

Aug 30, 2024

Very helpful to prepare for the world of IT with useful informations to understand the terms and customer service protocols and building an PC with safety instructions.

创建者 Moin A

Oct 11, 2023

Good for Basic Level Understanding about Computers. If you know what computer is made up of and how softwares and hardwares work together then you can skip this course.

创建者 Derek S

Jun 27, 2023

This was a great introduction for the Google IT Support Professional Certificate. I'm sure I will love completing the rest of the series, and becoming Google certified!

创建者 Red S

Apr 15, 2023

Really good intro to IT as well as other very basic computer science fundamentals, can be completed pretty easily if knowledgeable or already studying computer science.

创建者 Daniel N

Nov 16, 2022

Great Course

I had some issues with the computer components assembly quiz, the writing was in a different language. Overall the course was great and I will recommend it.

创建者 Edyn R L B

May 8, 2022

I would recoomend this course to anyone interested in entering the IT field. Course contents was clear and concise, and an easy to understand step into the world of IT.

创建者 مصلح م

Feb 11, 2022

this is fantastic

the course in it alot of information whatever application or opreating system or hardware or software

my opinion there is many invaluable informations

创建者 Alfred O S N

Nov 7, 2021

This course has been an exactly great course for me of becoming an IT support specialist. Thank you for your support and may God richly bless you in all your endeavors.

创建者 Nasir S a

Aug 29, 2021

One of the best course I've had in my life and I'm thankful to Coursera and Google to make this course to help me in advancing in IT career thanks a lot Guys out there.

创建者 Mauro G

May 21, 2021

I really enjoyed this course. This was a very useful course, with good examples and experiences, exercises that assisted me to take my understanding to the next level.

创建者 Caleb P

Apr 23, 2021

I felt like I learned a lot stuff that I didn't understand completely. I had some background computers already but I feel like I have a more solid foundation to lean on

创建者 Kristin S

Mar 24, 2021

Great course for software user to learn the dynamics behind the scene making their IT world functional. Loved it. moving onto more specifics because I found it so help>

创建者 Mark O

Mar 13, 2021

Absolutely loved the videos: high quality recordings, charismatic and engaging presenters, and useful information tailored for a very broad audience. Well done, Google!

创建者 Mthokozisi N

Mar 6, 2021

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me to learn more in this IT industry.

创建者 Richard K

Mar 1, 2021

Very insightful course, an eye-opener, and I love the mode of delivery. on point, germane, refined and I think the best you can have now. I will go for this on any day.

创建者 Jaaziel G

Dec 26, 2020

Excelente curso , permite explorar de manera ordenada cada aspecto importante en el inicio del TI en función del tiempo y el material presentado es un curso recomendado

创建者 Riecky O

Dec 24, 2020

this became challenging and interesting journey, i will like to thank all lectures that helped all the way, they made it look easy by explaining clear and I understood.

创建者 Divyanshu G

Oct 12, 2020

I have learnt so many things with this course like networking, operating system, and the most important part was the quicklabs. Thanks for making such wonderful course.

创建者 Paul B

Oct 11, 2020

Very good grounding in all topics that an IT support person needs to understand. A great course for people to improve their overall understanding of the wider IT topic.

创建者 Jessica C

Sep 9, 2020

The course was clear and very thorough. it was engaging and kept me interested. the explanations were clear to understand and the save a note feature came in very handy

创建者 Mariam A A

Sep 8, 2020

This course very helpful and I learned so much things help me in the real life and open my mind to look better and how to make big decisions and change with less effort

创建者 Alex G

Sep 5, 2020

Fun course with a great explanation on the basics of everything. Easy to understand and comprehend especially if you already know a little more than the average person.

创建者 Nathaeli A

Aug 12, 2020

I was hooked from the beginning. I never felt bored or as if my time was being wasted. Everything taught was useful and inspirational. Can not wait for the next course!