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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,919 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

AR

Nov 13, 2020

El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

筛选依据:

4226 - Technical Support Fundamentals 的 4250 个评论(共 10,000 个)

创建者 matt k

Nov 11, 2020

Well thought and excellent articulated. It gives a good overview of IT Support work and set your mind in the proper direction on troubleshooting and customer support.

创建者 Joann C

Oct 21, 2020

This course has helped me to have a better understanding of what IT support is truly like. From the terms the quizzes and practice labs that we have had and so forth.

创建者 Fabricio R

Oct 4, 2020

Es un gran curso, para quienes vienen empezando en el mundo de IT, al abarcar diferentes temas, impulsa que el alumno quiera profundizar mas en lo que más le interese

创建者 Martha C

Sep 22, 2020

I enjoyed the course and learned a lot. I am new to the world of IT and found this course very interesting and easy to follow. I am excited about the future courses.

创建者 Yasiru U P

Sep 21, 2020

I would highly recommend this course to anyone who wished to be a part of technological and IT fields. Cleverly guided and instructed course. Worth it. Thanks Google.

创建者 Hazel T

Aug 5, 2020

I have enjoyed learning this course, thanks to the support and sharing of information by Googlers. The quizzes are also helpful in checking my knowledge and concepts.

创建者 John S

Jul 20, 2020

I felt that this was a great introductory course and provided a nice refresh of some subjects that I had not covered in a few years. I look forward to learning more.

创建者 shahzad j

Jun 14, 2020

Absolutely loved it. I just knew the basics of computers but this course helped in achieving a ample amount of computer knowledge. Thanks to google an their educators

创建者 Sagar .

May 30, 2020

The best course for anyone who wants to get into the field of IT support, In this course, you will learn almost all of the basic knowledge of the IT support industry.

创建者 DIDI O

May 27, 2020

Great course content. Had major issues with qwik labs that slowed down my progress. Took a while for google to fix it. Lost a week worth of work but its finally dope.

创建者 Troy E

May 17, 2020

These classes are so wonderful if you are looking for something different give them a try because they are so interesting and fun I bet you'll love them I know I did!

创建者 Misty S

May 16, 2020

I just completed this course in about 3 weeks. After completion, I can honestly report that this was valuable information learned both personally and professionally.

创建者 Tracy W

May 6, 2020

The intro to the program was perfect. I learned a lot and i am confident in the skills I have been given. I will continue to work hard and look forward to the future!

创建者 Alyssa H

Feb 27, 2020

This course was extremely helpful in kick-starting my IT Journey. I am happy to obtain the knowledge and certification to be able to add to my resume and life skills!

创建者 Deleted A

Jan 30, 2020

Excellent in every aspect of the course, detail videos and explanations of the computers systems, hardware, users, troubleshooting, and efficiency in customer service

创建者 Melvin E C

Jan 11, 2020

The best course ever! It mixes the theoretical basis of tech support, and also provides you with hands-on practices. It is simply the best course I have ever been to.

创建者 Alexis S

Dec 9, 2019

Very easy course to follow. I will definitely use this as a reference in the future and as something to come back to. Thanks for helping me kick start a course in IT.

创建者 Bogdan S

Sep 23, 2019

I loved it. I knew more then half of the stuff but never even gave a second thought about the parts i didn't know until now. Im really looking forward to this course.

创建者 Ebanez, D

Sep 17, 2019

There is so much to learn and in such a short time. Thank you for enlarging my capacity for understanding IT 101. I appreciate all the content that you've provided.

创建者 Lance B

Feb 4, 2019

Very well structured, and information was easy follow. Learning was made easy by the progression of the assignments. I really enjoyed being able to go at my own pace!

创建者 OBADIA B B P B

Apr 7, 2025

Curso muito bom que aborda os diversos campos da área de TI, excelente para quem está iniciando e para quem já possui algum nível de instrução e deseja se atualizar.

创建者 Linda

Dec 6, 2024

All of the instructors were very professional and i enjoyed learning about IT support, looking forward to learning more, also shared my experience with my coworkers.

创建者 Ahmad S

Jul 22, 2024

It was really beneficial for foundational knowledge. I was always thinking about how to start in IT and how to find resources. Finally, I found the Google IT course.

创建者 Olatunde A E

Aug 20, 2023

I have just completed one of these courses and it was great but why cant i access the remaining 4 i thought it was supposed to be a 5 course in 1 certificate pathway

创建者 Romana H

Aug 4, 2023

The example made it very easy to understand and follow along. I'm looking forward to the next courses to take a deeper dive. Thank you googlers for creating this!!!