课程概述
热门审阅
TR
May 12, 2020
Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.
IA
Jan 8, 2020
I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills
6251 - Technical Support Fundamentals 的 6275 个评论(共 10,000 个)
创建者 James D
•Feb 21, 2020
At first I didn't know i wanted to jump into IT, but I learned a lot about IT and now I know for sure this is what I want to do.
创建者 samudaya p
•Dec 18, 2019
i have learned a lot about IT field and possibilities of IT field thanks to this course, and i am looking forward for next step.
创建者 Hector F
•Nov 13, 2019
I think that this was a good refresher and I look forward to getting into the more technical aspects of the IT Professional Role
创建者 Pam P
•Nov 13, 2019
This course made learning the basics very painless. Most of the tie, I just enjoyed watching the videos and learning new things.
创建者 Abdourahmane B
•Sep 28, 2019
exceptional content with engaging teachers and challenging assignments both quizzes and labs which reflect real world scenarios.
创建者 Kyle T L
•Sep 15, 2019
This course was awesome, I did find out that I knew more than I thought. I look forward to taking more IT courses from Google...
创建者 Shashank S
•Jun 11, 2019
The course was extremely detail oriented and I thank the instructors for making the learning process fun as well as informative.
创建者 ANUBHAV M
•Dec 29, 2018
I think this course is a must to understand how IT world works. Awesome course and very good instructors and peers to learn with
创建者 Timothy G
•Sep 23, 2018
Very good! The soft skills part was a bit longer than I would have liked, but the emphasis on good documentation is appreciated.
创建者 Mohan T
•Feb 17, 2018
The Highlight thing is the workshop... I love this part with hands on expertise. Credit goes to the Google Team and coursera.com
创建者 Monica T
•Dec 10, 2024
I love the course and how interactive it was with the variety of reading, videos, pop up questions, quizzes, and virtual labs.
创建者 victoria p
•Nov 25, 2024
I like the way this course is designed, its content, the combination of video, text, reviews and tests. I found it very useful.
创建者 James L
•Oct 29, 2024
The course was very helpful in learning about a lot of things I didn't know about that happened in the behind the scenes in IT.
创建者 Giacomo D F
•Jun 20, 2024
Very helpful for someone who knows nothing about IT. Will recommend to anyone who wants to learn but don't know where to start!
创建者 Temogen N
•Oct 22, 2023
I was suprised how well done this course was done. I wish I had something like this when I got into the business 15 years ago.
创建者 James M
•Oct 7, 2023
This was a great introduction to IT and gave a good general idea as to what is going to be expected and covered moving forward.
创建者 Art V
•Aug 16, 2023
Lots of useful info. I'm in the IT field and I learned a lot of new material that will be helpful with my career. Great course.
创建者 Marcelin F S
•Jun 18, 2023
My introduction to the IT world has been mind opening and exciting and i will love to keep going because i see a future in this
创建者 Atang L
•Jun 5, 2023
Had an amazing experience through out the course. Very understandable teaching. Everything was broken down to my understanding.
创建者 Anu T
•Apr 26, 2023
Kõik loengud olid väga head. Kursus oli väga väga hästi ülesse ehitatud.
Suured tänud kõikidele proffidele superesitluste eest
创建者 Jeremy C
•Feb 16, 2023
This was a great course filled with relevant information and was a great jumping off point into the realm of Technical Support.
创建者 Karen B
•Feb 5, 2023
This course is a great introduction to technical support. It gave me a sense of how much I know and what I still have to learn.
创建者 Eli A D R
•Feb 1, 2023
Great course, it is designed very well for independent learning. It was a lot of fun especially with the interactive tutorials.
创建者 Yordy C
•Dec 9, 2022
Awesome course this is what every person should learn when getting into IT. A great introduction for people with no experience
创建者 Ryan R
•Nov 15, 2022
Best learning I've experienced online. Not only does this course give a foundation it also gets you excited about the Industry.