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学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
162,963 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

筛选依据:

6451 - Technical Support Fundamentals 的 6475 个评论(共 10,000 个)

创建者 Vladimir G

Mar 31, 2020

The course is so attractive. All information exposed an inefficient and digestible way. I recommend this course to everybody.

创建者 David B O

Mar 28, 2020

Really easy to learn with..if you're ready to dedicate time to it you can finish under six weeks i completed it within a week

创建者 Alicia B

Mar 19, 2020

I really enjoyed this class! I had no prior knowledge of IT and so I now feel equipped with the confidence to keep learning!

创建者 TARIQ Z A

Mar 10, 2020

it's amazing course , i'm very happy ,

this course is very useful for any one to start with IT technical support career path

创建者 Corey W

Jan 23, 2020

A great starter course for beginning IT professionals and a great refresher for those getting their feet back in the IT door.

创建者 Manuel O B

Apr 16, 2019

I've learned a ton more than what I thought I knew, this is a great course and would recommend it to anyone interested in IT.

创建者 Net- A H

Feb 26, 2019

Excellent. I am learning so much. I'm 55 and only used a mac. In a short time I am understanding the other OS. Thanks Google.

创建者 Theodore B

Feb 6, 2019

Love the course! Love the way the material is discussed in its simplest form. Looking forward to learning as much as possible

创建者 Monica L M

Feb 2, 2019

This course is really great. It is so engaging and the information is easy to follow i can't wait to move to the next section

创建者 Levi F

Aug 21, 2018

Quite an extensive introduction to IT.(Nice Job!) This course has helped me regain the belief that I am capable of learning.

创建者 Daniel B

Aug 16, 2018

It's a very informative course that shows you the world of computers and teaches you the information in a easy and smart way.

创建者 kavadi k s

Jun 25, 2018

The instructor the actual meaning of technical support fundamentals very glad to have a chance to listen the classes from him

创建者 George i

Apr 23, 2018

Thanks for Coursera and Syrian youth assembly to give me the opportunity to participate in this program ,

Highly appreciated !

创建者 Gayatri V

Apr 16, 2018

This course really awesome in giving the foundation knowledge. Instructors are really great in explaining . Thank You Google

创建者 Nikki A

Mar 11, 2018

It is a refresher to those who has been working in IT and a good beginner course to those who haven't worked in IT yesterday.

创建者 Chrystal L C

Feb 9, 2018

What a fun experience learning I.T. The videos were of great quality and the courses were easy to follow.

Thank you, Google!

创建者 Deleted A

Jan 17, 2018

It's been great so far! Can't wait until tomorrow to dive into my next course, & thanks Google for the education opportunity.

创建者 Anne M

Nov 29, 2025

I found it very interesting because everything was explained well and clearly. As a beginner, I look forward to lerning more

创建者 Cristian R

Aug 15, 2025

Me encanto, muy bien explicado y muy util, aun para alguien que ya esta interiorizado en el tema, el repaso es muy completo.

创建者 Ryan T

Mar 10, 2025

Its very easy to grasp even if you have a hard time learning. If you aren't college level this is a great way to get going!

创建者 Olivia

Nov 15, 2024

So informative and I love the modules that give real live speakers and situations. The lab well very phone and helpful also.

创建者 Chris K

Nov 6, 2024

Simple course with good info. I'm experienced with most of this material but it's a good starting point for beginners in IT.

创建者 Jayanta R

Oct 6, 2024

It' s very good course and its content and expertise also great for those who become a expert of IT field. Thanks to Google.

创建者 Richard E

Aug 7, 2024

The material covered was enlightening as it covered meaningful aspects to provide technical support in real world scenarios.

创建者 Abigail Q

Jul 12, 2024

exceptional course! wonderful instructors, well thought out content and approach to helping the user learn what's necessary.