Course is really insightful, helped sharpen and remember what i had forgotten and intend to learn more from this site

Really a wonderful course to help people learn about becoming an IT Support, Thanks so much for making this available.

It was a very interesting and informative training with all important aspect of technical's support role. Great Class!

I'm pleased with the course! I would like to recommend this course to learn more about computers and computer service.

excellent. It was nice to see an assortment of every-day Googlers discussing the topics on these instructional videos.

So far so good.. looking forward to complete the specialization.. The standard of the course is just simply so high..!

Although already employed in IT, this was a good refresher and filled in some things I had not learned over the years.

Come on give us more although what happened to Rob Clifton, and I'm a program manager at Google. course on interview

Great way to introduce new learners to the field of IT. Instructors are awesome and i enjoyed the coursework thus far.

Fun, exciting, and super-informative!! Wonderful, personable, approachable-seeming instructors!! Great job, Google!!

Its good to know the basics of IT support in such brief & concise way. Thank you presenters & keep up the good work!!!

Very informative and easy to understand. I highly recommend this to anyone that wants to know about Technical Support.

Very interactive. Feels like you have a teacher and everything is explained very well adn easy to grasp. It's awesome!

A very good starting point to understand IT. Great for beginners like me and it goes in a lot of very useful details.

A big thank you for this course! It was well-organized and full of practical knowledge. I truly appreciate your work.

I appreciated that this course provided a lab it helped to apply the lesson overviews. I would recommend this course.

very interesting and engaging. Made me feel encouraged and confident in my ability to tackle the rest of the courses!

This course was a wonderful introduction to IT support. It made me feel like my goals and aspirations are attainable!

Lots of clear videos, visuals glossaries. A nice overview of the industry for people getting started in Tech support.

i really enjoyed the class and tlearned alot of new things and hope in the future to get in torch. Thanks google team

I like it, I learned the foundations, I have learned in the past but its been so long that this was a good refresher.

An Amazing course from best professionals. Thanks Coursera, Google and IRM for providing such an innovative platform.

Has help me to appreciate more on how technology has advanced and learn a lot about troubleshooting. Thank you Google

Just started my courses. The teaching method looks so easy and understandable

Exceptional job gentlemen !!!

Thank you