Chevron Left
返回到 Technical Support Fundamentals

学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

4.8
163,016 个评分

课程概述

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

热门审阅

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

BM

Jul 30, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

筛选依据:

9476 - Technical Support Fundamentals 的 9500 个评论(共 10,000 个)

创建者 Rhonda M A

Oct 26, 2019

Amazing course - packed full of information. For anyone who has a desire to learn about IT.

创建者 Girish S R

Jul 11, 2019

Course was well designed and facilitators will take to each and every concepts very nicely.

创建者 Kelly M

Jan 31, 2019

This is a great entry level course for people wanting to start a career in the IT industry.

创建者 Carlos “ P

Sep 9, 2018

Essential, spot on, I liked the approach and the lessons and assignments are very balanced.

创建者 Gabrielle N S

Jul 7, 2018

It was really refreshing on some courses, I definitely learned a lot of new things as well.

创建者 Jameel D B

Jun 24, 2018

Very good intro in to the certificate program. Really sets you up for what is next to come.

创建者 Kathleen M

Jun 6, 2018

In depth information. Really builds confidence in ones ability to resolve technical issues.

创建者 Roel H

Mar 13, 2018

I really enjoyed this first course, I hope the second one is the same or better. Thank you!

创建者 Emanuel R D I

Mar 10, 2018

Simple yet effective, goes over important reference material for where computers came from.

创建者 [email protected]

Feb 8, 2018

Pretty good overview to kick off the program and give a non-ITer the basic building blocks.

创建者 Allen Y

May 30, 2025

I enjoyed learning somthing new and head fun. i would highley recomend a coursera cousre .

创建者 James

Mar 6, 2025

I did like this course for an IT beginner. It provided me with a lot of helpful knowledge.

创建者 Hamza R

Nov 19, 2024

This course really amazing for evey student of computer Information, or science technology

创建者 Jeronn B

Jun 21, 2024

Very Top notch, Well designed, Excellent information throughout course. Loved the course.

创建者 Murtaza M

May 28, 2024

One of the best course I have done it help a lot in my knowledge and communication skills.

创建者 Nathan W

Mar 31, 2024

Plan on going through it again. very refreshing and encouraging. Thank you all at Coursera

创建者 Asaad M A

Oct 9, 2023

Through the course I learned so many information's that I would not get at the university.

创建者 Trevor H

Sep 15, 2023

This course

was fun entertaining

and peeked my interest

to hear all the different

stories!

创建者 Jeffery I

Sep 12, 2023

Really cool course with lots of information and materials, plus an interactive interface.

创建者 Olushola O

Sep 3, 2023

An amazing experience with great learning that would assist me in my tech support job role

创建者 Timothy N

Jul 22, 2023

I enjoyed the exploration of the different possible paths a carrier in IT can take someone

创建者 Santiago R G

May 7, 2023

Great initiation course to IT Support makes you want to go deeper and learn more and more.

创建者 Andrew R

Feb 27, 2023

Very informative and would recommend to everybody that is trying to learn more about tech!

创建者 Ginger P

Feb 15, 2023

I wish I knew about Coursera IT Support Certification courses a few years ago. Thank you!

创建者 Omar B

Jan 30, 2023

course was great, it has given me so much more confidence in my IT knowledge and abilities